Brio Italian Grille

4.2
2786 reviews
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About

Italian Restaurant
Brio Cherokee is a premier Tuscan-inspired Italian restaurant in Cherokee, NC serving authentic, northern Italian cuisine, luxury wines & cocktails—our specialties include premium quality steaks, chops, seafood, made-to-order pasta and flatbreads. If you’re looking for the best holiday party venue or restaurant for Thanksgiving, Brio offers easy reservations and catering services to make your event special. Whether dining in or ordering online, Brio Cherokee is the place to eat in Cherokee, NC for great Italian cuisine. Visit us today—reserve your table or order online!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

Brio Italian Grille
777 Casino Drive, Cherokee, NC
28719, United States

Hours

Reviews

4.2
2,786 reviews
5 stars
1,809
4 stars
417
3 stars
187
2 stars
125
1 star
248

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality is inconsistent, with some servers receiving high praise while others are described as rude or inattentive.

Food Quality

Food quality varies significantly; some dishes are praised as excellent while others are criticized for being bland or poorly prepared.

Pricing Concerns

Many customers feel the prices are high compared to the quality of food and service received.

Atmosphere

The restaurant atmosphere is generally appreciated, but some customers noted issues with cleanliness and seating arrangements.

Management Issues

Several reviews mention poor management responses to complaints and issues, leading to customer dissatisfaction.
  • KJ
    K J
    Nov 14, 2025
    2.0
    The sanitation score of 93.5 should’ve been an immediate red flag, but we gave it a chance anyway. We waited 10 minutes at noon on a Thursday for anyone to even come to the host stand to seat us. Restaraunt had maybe 3 tables taken up at the time. The bread was hard, the butter cold and un-spreadable. Alyssa, our server, was attentive for the most part but definitely hated her job and didn’t want to be there. The calamari was lukewarm and dry. The sauce it came with was overwhelmingly lemon-y and they don’t put it in a ramekin so it’s kinda just plopped on the side of the plate making the calamari soggy too. Ordered a chopped salad and the lettuce was old and not crisp. Told our waitress, Alyssa, and she said “I watched the chef make it fresh”. Like okay but just because he assembled it just now doesn’t make the ingredients fresh. The lettuce was one day away from being rotten. It was soggy and gross. You can tell this irritated her for some reason—like anyone wants to pay $10 for a soggy salad 🙄 main dishes came out…chicken spinach Alfredo was non-impressive but not bad. Portion was a little small compared to similar restaurants (OG) and about double the price. Shrimp risotto had a weird beef flavor that was really strong but the portion was quite large. Over-all, will not be dining here again. You are better off at Gordon ramsays burger bar where the honey jalapeño aioli is spectacular!
  • CE
    Carl Evans
    Nov 13, 2025
    3.0
    Sometimes the food is on point other times it's not and service can be hit and miss too. First time we ate here we had a wonderful experience, second time it was a very bad experience, from food being underdone to our server disappearing and no one could fine her.
  • MT
    MaRk TaN
    Nov 11, 2025
    5.0
    The food here was great. Highly recommend the steak. Hearty, good portions and extremely well prepared. Love the circular bar concept. Expect waits if no reservations. Delicious!!
  • SA
    Sravan A
    Nov 5, 2025
    3.0
    Pretty big location with friendly staff. But the food is disgusting. We sat right by the kitchen, on a busy Friday evening. Our pasta was like warm. It's five steps from kitchen. So, they didn't care enough to heat. CONCERNING. I wouldn't eat there again.
  • MP
    Maria Pogodina
    Nov 4, 2025
    5.0
    The food was great! Not overcooked or oversalted. Pasta Brio and Gorganzola Medallions were especially delicious! And our server, Francesca, was very sweet!

Frequently Asked Questions About Brio Italian Grille

Does Brio Italian Grille accept reservations?

Yes, Brio Italian Grille accepts reservations for dine-in guests.

What are the regular dining hours of Brio Italian Grille?

Brio Italian Grille is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 9:30 PM.