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Wingstop

3.1
(852 reviews)

Business Details

624 Tyvola Rd #101, Charlotte, NC
28217, United States
(980) 265-0659

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Charlotte Tyvola Rd.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
624 Tyvola Rd #101, Charlotte, NC
28217, United States

Hours

Monday10:30 AM - 1:00 AM
Tuesday10:30 AM - 1:00 AM
Wednesday10:30 AM - 1:00 AM
Thursday10:30 AM - 1:00 AM
Friday10:30 AM - 1:00 AM
Saturday10:30 AM - 1:00 AM
Sunday10:30 AM - 1:00 AM

Reviews

3.1
852 reviews
5 stars
305
4 stars
115
3 stars
88
2 stars
69
1 star
275
  • KV
    Karen Vega
    4 days ago
    5.0
    The team who was working on Friday 04/24/26 at 9:30pm made the most amazing wingstop we’ve ever had! The wings were crispy and sauced perfectly, the fries never went soggy, they didn’t forget any of the sauces, and were super nice! 10/10, no notes
  • RR
    Rie
    Apr 17, 2026
    1.0
    I’m actually annoyed writing this because I should have just listened to the reviews and went somewhere else. I’ve had Wingstop plenty of times from other locations, so I already know what it’s supposed to taste like. This was not it. The wings and fries tasted like they’d been sitting there way too long. Not fresh at all. It honestly tasted like leftovers before I even left the store. The portion sizes were also weak, especially the fries. Like you’re already giving me food that doesn’t taste fresh, and then barely filling the container too? Come on. What really makes this worse is that this wasn’t just some random stop for me. I actually hadn’t had Wingstop in a long time and decided to come back today, and this is what I get. Super disappointing. And after going back and reading the reviews again, yeah… everyone else was right. So if you’re thinking about coming here and you’re reading reviews first, do yourself a favor and listen. I didn’t, and I definitely regret it. This location needs to get it together because this is not it. ****************** Updating my review after the owner response. I tried to follow the link that was provided, and it just takes you to a basic survey where you’re expected to repeat everything you already said. That’s not really a resolution. Also, there’s no way to directly reply to their comment, so I’m adding this here because I want to be clear for anyone reading. It looks like they’re being responsive and trying to fix things, but in reality, you’re just being redirected to a generic form. I already took the time to leave a detailed review explaining exactly what went wrong. Being sent to retype it all into a survey doesn’t feel like anyone is actually addressing the issue. So I guess my question is, are you actually trying to make this right for customers, or is this just a standard copy and paste response? Because right now it doesn’t feel like there’s any real effort to fix what happened.
  • RB
    Rossy Bee
    Apr 12, 2026
    1.0
    I can't believe how terrible the service was! I ordered drums, but received the wrong ones. When I called to inform them, the guy was incredibly rude and even hung up on me. This all happened at 9:00pm on a Sunday night, April 12th.
  • NT
    NuffCed. TheUltimateHost
    Mar 27, 2026
    1.0
    I am writing to formally express my frustration and disappointment with my recent experience at your location. I am trying to understand why your store hours clearly state that this location closes at 1:00 AM, yet before midnight—around that time—your staff stopped accepting orders altogether. This is not only misleading, but extremely inconvenient for customers who rely on your posted hours. When I asked if this was a company-wide standard so I could know how to move forward as a customer, I was met with a dismissive response. The employee I spoke with stated, “Yes it is, we’re not taking any more orders,” without any attempt to clarify, assist, or offer an explanation. That level of customer service is unacceptable. As a first-time visitor to this location, this experience has completely turned me away. Based on how I was treated, I have no intention of returning. Additionally, the condition of the facility raised concerns. The door handle had an unpleasant odor that reflected poorly on the cleanliness and overall upkeep of the establishment. This only added to an already negative experience. I hope this matter is taken seriously, as it directly impacts customer trust, brand reputation, and future business. Clear communication, professionalism, and basic cleanliness should be standard at every location. Sincerely, NuffCed.
  • SS
    Starria
    Mar 24, 2026
    2.0
    My chicken was fried so hard no meat was left inside the chicken. Then tried calling back to get it replaced and couldn't get anyone on the phone. Waste of my time and money

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

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Certified April 26, 2026Yext Knowledge Graph
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