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Subway

2.6
(169 reviews)

Business Details

9611 Brookdale Dr, Charlotte, NC
28215, United States
(980) 207-4982
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Charlotte Subway® Restaurant at 9611 Brookdale Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
9611 Brookdale Dr, Charlotte, NC
28215, United States

Hours

Monday8:30 AM - 11:00 PM
Tuesday8:30 AM - 11:00 PM
Wednesday8:30 AM - 11:00 PM
Thursday8:30 AM - 11:00 PM
Friday8:30 AM - 11:00 PM
Saturday8:30 AM - 11:00 PM
Sunday8:30 AM - 11:00 PM

Reviews

2.6
169 reviews
5 stars
46
4 stars
19
3 stars
9
2 stars
12
1 star
83
  • TM
    tanmayee mandala
    6 days ago
    1.0
    If there is option I can give 0 stars. There was little to no meat at all in my sandwich. Worst experience, wouldn’t go back to this place at all.
  • CB
    Charlotte Food Blogger
    Apr 18, 2026
    1.0
    I can see why this Subway location has such a low rating. I placed an online order for two Footlong subs and drove about 15 minutes to pick them up. After arriving, the employee informed me that the order had been canceled at the owner’s request. She explained that the owner had instructed staff to cancel orders placed by customers with Indian names when using BOGO Footlong offers. Hearing this was shocking and deeply disappointing. This behavior suggests discriminatory treatment based on customer names, which is completely unacceptable. In my case, I was picking up food for my pregnant wife, and we were left without a meal after making the trip. We had to go elsewhere, causing unnecessary inconvenience. This experience was extremely frustrating, and I would not recommend this location based on how customers are treated
  • CM
    Christopher McMillan
    Apr 17, 2026
    5.0
    The customer service and the delivery of the food that I placed on the online order was excellent. The staff were very helpful for someone with a disability. He was more than happy to help me as it related to my blindness to make sure I could access the self-service soda machines. The food was great, everything was fresh. At least I got to enjoy one last good sub from my days when I lived in Connecticut 30 years ago
  • LS
    Leon Scott
    Mar 12, 2026
    1.0
    Missing meat on my Italian, service is bad and took my 4 cents
  • JR
    Jackie Robinson
    Mar 12, 2026
    1.0
    Rude and no customer service skills

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Charlotte?

The Subway restaurant is located at 9611 Brookdale Dr, Suite 300, in the Brookdale Shopping Center, Charlotte, NC 28215.

What are the operating hours of the Subway at Brookdale Shopping Center?

The Subway is open Monday through Saturday from 8:30 AM to 11:00 PM and on Sunday from 8:30 AM to 9:30 PM.

Brand Certified Facts from Subway

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Certified April 26, 2026Yext Knowledge Graph
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