Pizza Hut

Reviews

• SB

  Some Body

  Apr 5, 2026
  1.0
  First of all I ordered on the app , from out of town so ordered from the hotel was gonna have delivery saying a 30 to 40 min wait , I decided to pick up git there after they said my food be done walked in the fello said he didn't even start it , be 20 min , 30 min later another 7 mins , after that got in car checked my order and order of bread sticks and cheesticks missing went in they said some mumbo jumbo excuse said another 7 min but it will be fresh , smh , they don't have it together all they do is keep looking at screen , and the glass on the door gross , all the door dash drivers same thing 20 mins as I sit here waiting again again again
• LG

  Lavanya Gupta

  Mar 20, 2026
  1.0
  They r so rude. I order pizza like an hour ago from doordash. My dasher was here in 15 min but these people don’t wanna serve dashers.
• KS

  Keith Sweeney

  Mar 6, 2026
  2.0
  Placed a $450 online order with a specific delivery time of 9:30 p.m. delivery arrived at my house at 7:45. One quick call to the customer call center, because you can't reach the stores anynore, only to be placed on hold for 25 minutes I never actually spoke to anyone. I have absolutely no means to keep this Pizza Warm for the next 2 hours to serve my crew and I can't get ahold of the store and I don't have the funds to order another set to be delivered later. Most likely not directly related to the store itself but the system that Pizza Hut has put in place. But I'm fairly certain the order arrived at the stores location very specifically saying 9:30 delivery.
• BS

  Brandon Steward

  Feb 28, 2026
  1.0
  I placed my order online and the confirmation message told me that my order would be ready at 6:08 pm. I walked in the store and there was already a long line of customers waiting for their order. There was no one at the front register handing the pickup orders to the customers. All employees were in the back preparing pizzas. They didn't even acknowledge that all of us were standing there waiting. They could have at least spoken and said something like: "I'll be with you in a minute." But no words were spoken. It was as if none of us were standing there waiting. I was expecting to walk out of there with my order at 6:08 pm. However, I didn't walk out of there with my order until 6:40 pm. It would have been even longer than that if I didn't speak up and ask an employee from the back to check and see if my order was ready. I don't know if this location is understaffed or if their employees are just not operating efficiently, but no one should have to wait that long to pick up an order that they submitted online. I don't see myself ever coming back to this location again unless they learn to operate more efficiently.
• DA

  danny auten

  Feb 21, 2026
  2.0
  It's not actually the store it's Pizza Hut itself in the app. It's easy to order off of the app but if you leave something in your cart more than 3 minutes it takes it out. Also to create an account is almost impossible seems to be I keep logging in it says there's an account but it won't go to my account. Bottom line is I think the app sucks.

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