Jimmy John's

Reviews

• EE

  Eva

  6 days ago
  1.0
  Doubly go here. The owner/manager of this particular JJ's is garbage. They trear their staff like garbage and they get the wrath of customers, like me (before I realized that there were literally, only two, young teenagers running the entire restaurant, [plus one driver for the whole, University area]). Those employees were so patient with me, and deserve GIANT kudos. I placed an order for delivery. In the past, my delivery order arrived within 15-20 min (it's literally 2.5 miles up the road from my house). After waiting for an hour, no updates in the app, I got dressed, and drove to the location. There were 2 young people running the whole show. The drive through was quite busy, and there were several delivery orders coming through. I had a bad migraine and had not eaten all day, and was trying to take care of my family. I was not very happy. Let me tell you: the sweet young lady and man just listened to me, apologized sincerely, re-made my order, and I was on my way. I just feel really badly that they are not being treated (or compensated) the way that they deserve to be treated and compensated. I will not be ordering from this, UNC Charlotte, University Jimmy John's again. You, owner/manager need to take a really hard look at yourself. It's gonna be Jersey Mike's from now on. They don't do delivery, but apparently JJ's can't either.
• GJ

  Grayson Johnson

  Mar 28, 2026
  1.0
  Forgot my picked and bacon… $2.20 extra for nothing. Very disappointed.
• DM

  Deja Morrow

  Feb 19, 2026
  1.0
  There’s literally 1 slice of turkey meat on my sub with tons of lettuce…. This is ridiculous. Especially since this sandwich was $10. Will not be back to this location, you’re better off driving to the concord mills location.
• MC

  Monique Canselo

  Jan 2, 2026
  1.0
  Next time someone orders a sandwich with “banana peppers” it’d be cool to just the customer know that y’all don’t serve that instead of putting hot peppers on my sandwich, which have a completely different flavor profile from banana peppers. And when I called to ask about if they even had banana peppers , I was told THEN that they didn’t & no apology but a “for future reference” tip. Thanks for telling me after I got home lol
• AA

  Angela

  Dec 13, 2025
  5.0
  I want to let everyone know how well the store is kept up friendly staff very Helpful with helping me decide my sandwich. The sandwich was was very neatly made. Stopping by after work the guys makes me want to come back . Thanks guys for the very great service.