This profile is uncertified and using publicly sourced data
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About
Ice Cream Shop
Honeysuckle Gelato began in 2011 as the passion project of three friends Jackson Smith, Wes Jones, and Khatera Ballard, with the simple idea of bringing great gelato to the South. Beginning as a food truck, Honeysuckle Gelato has always been as rich, creamy and smooth as it is innovative. Serving up scoops, pints, gelato sandwiches, and milkshakes in flavors inspired by the decadent flavors and desserts of the South, Honeysuckle Gelato offers flavors such as Butter Pecan Praline, Lemon Raspberry Crumble, and Salted Caramel Brownie!
Location
Honeysuckle Gelato The Bowl at Ballantyne
15119 Bowl St, Charlotte, NC
28277, United States
Hours
Monday11:00 AM - 9:00 PM
Tuesday11:00 AM - 9:00 PM
Wednesday11:00 AM - 9:00 PM
Thursday11:00 AM - 9:00 PM
Friday11:00 AM - 10:00 PM
Saturday11:00 AM - 10:00 PM
Sunday12:00 PM - 9:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.