Brand Certified
Five Guys
4.2(1058 reviews)
Certified by Five Guys • May 03, 2026
Business Details
12820 S. Tryon St., Charlotte, NC
28278, United States
Certified by Five Guys • May 03, 2026
(980) 748-2433
Certified by Five Guys • May 03, 2026
https://restaurants.fiveguys.com/12820-s-tryon-st
Certified by Five Guys • May 03, 2026
About
Certified by Five Guys • May 03, 2026
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 12820 S. Tryon St. in Charlotte is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Five Guys • May 03, 2026
Hours
Certified by Five Guys • May 03, 2026
Monday10:30 AM - 10:00 PM
Tuesday10:30 AM - 10:00 PM
Wednesday10:30 AM - 10:00 PM
Thursday10:30 AM - 10:00 PM
Friday10:30 AM - 10:00 PM
Saturday10:30 AM - 10:00 PM
Sunday10:30 AM - 10:00 PM
Reviews
4.2
1,058 reviews
5 stars
633
4 stars
214
3 stars
71
2 stars
47
1 star
93
- EWEthan WoffordApr 19, 20265.0Always able to order and get on my way quickly! Food is always great at this location.
- DDDark DeepingtonApr 17, 20265.0When you’re looking for that deliciously messy diner style burger deluxe. Look no further.
- DSDJ SiReeLApr 16, 20265.0The crew at Five Guys are amazing. They greet you with smile and make you feel welcomed. The service and hospitality are top notch. The food is amazing. The crew are fast and efficient. The place is very clean and the condiments were filled and ready for use. The order taking is flawless and the speed of service is 5 Star. I highly recommend everyone to go and enjoy a delicious meal with the Five Guys crew.
- DTDina “D Grammy” TerryApr 13, 20265.0Staff worked good together. The food was great but that sweet tea... fantastic!
- SVSonee VealApr 8, 20261.0Shit was nasty hell naw u all y'all there an I know y'all eat it an be like what 11 dollars for a burger that's soggy not only that but the fries soft not churchy I want a refund hell naw
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys in Charlotte accept reservations?
No, Five Guys in Charlotte does not accept reservations.
What are the regular opening hours of Five Guys at 12820 S. Tryon St.?
Five Guys at 12820 S. Tryon St. is open daily from 10:30 AM to 10:00 PM.
Does this Five Guys location offer delivery and pickup?
Yes, Five Guys offers delivery and in-store pickup services at this location.
Can I order Five Guys food online or through an app?
Yes, you can order online via https://order.fiveguys.com/location/steele-creek/menu, or use the Five Guys app available on Apple App Store and Google Play.
What kinds of payment does Five Guys at Steele Creek accept?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Are there any gluten-free options available at Five Guys?
Five Guys offers sandwiches without buns via wraps or bowls but some items contain gluten. Please refer to their allergen chart for detailed information.
What are the specialties of the Five Guys restaurant in Charlotte Steele Creek?
This Five Guys specializes in hamburgers, cheeseburgers, fries, milkshakes, hot dogs, veggie sandwiches, and grilled cheese.
What nearby places can help me find Five Guys more easily?
Five Guys is near the Publix Super Market at Steele Creek Crossing and the shopping center Steele Creek Crossing, useful landmarks when navigating the area.
Are there any family-friendly attractions or services near Five Guys at Steele Creek?
Yes, nearby family-friendly places include ATA Steele Creek martial arts club and several beauty salons like Luxxe Lash and Esthetics and Milano Nail Bar.
What are some other nearby dining options around Five Guys in Charlotte?
Other dining options nearby include Marco's Pizza, ZENSHI Handcrafted Sushi, Jim 'N Nick's Bar-B-Q, and Firehouse Subs, giving you a variety of cuisine choices.
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