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Wingstop

3.4
(1247 reviews)

Business Details

(980) 237-1349
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Charlotte N Tryon University location. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
9211 N Tryon St Ste 14, Charlotte, NC
28262, United States

Hours

Reviews

3.4
1,247 reviews
5 stars
493
4 stars
202
3 stars
132
2 stars
93
1 star
327

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with the food being cold, overcooked, or lacking flavor, with some even finding foreign objects in their meals.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unresolved order issues.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty environments and staff not following hygiene protocols.

Order Accuracy

There were frequent complaints about incorrect orders, missing items, and difficulties in contacting the store for resolution.
  • VB
    Vernon Brown
    Feb 19, 2026
    5.0
    My chicken was so crispy, and not only that the hot honey seasoning was drenched all over, which made it so good other locations always skimp on the seasoning and I can barely taste it. Not this one. I was actually amazed of how well-rounded it tasted which prompt me to visit three straight times in a row.🤷🏽🤤🤎
  • RP
    Ryan Petty
    Feb 7, 2026
    1.0
    I got classic wings. There was basically no meat on any of them and it was all skin. Extremely salty and crunchy all the way through. Made me feel awful after eating them. Apparently Wingstop has been buying very cheap wings and upping the price like crazy. Terrible.
  • RD
    ROSA DOUBLEDAY
    Feb 4, 2026
    5.0
    Muy ricas las alitas y las papas
  • CS
    Christopher Suitt
    Jan 19, 2026
    1.0
    Picked up an order at the Wingstop on N. Tryon St. in Charlotte. When I politely asked for fresh fries because mine were cold, one employee handled it professionally. Unfortunately, another employee later escalated the situation unnecessarily and behaved in a hostile and unprofessional manner. The issue had already been resolved, yet the interaction continued and made the experience uncomfortable. More concerning, after I left the store, I received multiple phone calls from an unknown individual claiming to be related to the employee and making threatening statements. This raised serious concerns about customer safety and how customer information is handled. I’ve reported the incident to corporate. This was unacceptable and not something any customer should experience over a simple pickup order
  • DO
    Desiree Ogburn
    Jan 19, 2026
    5.0
    Ebony is absolutely amazing! From the moment I walk in, she is so sweet, welcoming, and full of positive energy. She always makes me feel genuinely appreciated as a customer and goes above and beyond to make sure everything is perfect. Her warm attitude and great customer service are the reason I keep coming back. Wingstop is lucky to have someone like Ebony!! she truly makes the experience better every single time!

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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