Wingstop

3.3
1243 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Charlotte N Tryon University location. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
9211 N Tryon St Ste 14, Charlotte, NC
28262, United States

Hours

Reviews

3.3
1,243 reviews
5 stars
489
4 stars
202
3 stars
132
2 stars
93
1 star
327

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to complaints.

Food Quality

Many customers reported issues with food quality, including cold, undercooked, or improperly seasoned items.

Order Accuracy

A significant number of reviews mentioned incorrect orders, missing items, and issues with delivery, leading to customer frustration.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty environments and staff not following hygiene protocols.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and expressed satisfaction with their food on certain occasions.
  • TH
    Takisha Hinton
    2 days ago
    1.0
    I ordered thru Uber eats and they sent only half of my order to wing stop, both orders were showing that I ordered them but wing stop only received one part of the order. I went to the wing stop and the Manger was so rude and unprofessional. I couldn't get a refund so I was not happy.
  • JM
    Jean Dora Miller
    5 days ago
    5.0
    We just had awesome wings, fries, and tenders from the Wingstop in Pineville! The staff and management were wonderful and we will definitely be back. Thank you for an excellent meal!
  • TH
    Tyler Hudson
    Nov 24, 2025
    5.0
    Ordered a 10 piece wing combo for pickup. Got there, waited 5 minutes, food was ready. Wings were big, juicy, and covered in sauce. Fries were crispy as well. Best wingstop ive had
  • BG
    Barbara Grover
    Nov 7, 2025
    1.0
    Placed a delivery order for our work team and they forgot a combo meal. Not a big deal, until we called and their phones are off. Sent somebody to the location to explain and get the food, and the guy up front was dismissive. He gave the wings and that was it. I reiterated that it was a combo, and the entire combo was missing from the original order. He then gave me the fries. I never got my drink or sauce cause he was too busy on his cell phone yelling at someone over the schedule. There is no contact information to reach anyone for a refund or credit considering the awful service. 0/10, will not be going to this location again.
  • AG
    Ashley Green
    Oct 29, 2025
    1.0
    This store has such horrible business ethic. They don’t share they use a 3rd party for delivery. The delivery service stole my almost $200 order for a party. No one wanted to refund me. I had to order from somewhere else who called me and told me they use a 3rd party, due to the size of my order and cost. The other business gave me the option to pick up and I did.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.