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Wingstop

3.1
(819 reviews)

Business Details

624 Tyvola Rd #101, Charlotte, NC
28217, United States
(980) 265-0659
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Charlotte Tyvola Rd.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
624 Tyvola Rd #101, Charlotte, NC
28217, United States

Hours

Reviews

3.1
819 reviews
5 stars
296
4 stars
108
3 stars
87
2 stars
66
1 star
262

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and poor quality control.

Customer Service

Many reviews highlighted rude and dismissive staff, with several customers expressing frustration over poor service and lack of communication.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold, undercooked, or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and poor hygiene practices among staff.

Service Speed

Customers frequently mentioned long wait times for orders, with some waiting over an hour for their food.
  • RT
    Ryan Tiller
    Feb 11, 2026
    1.0
    Showed up 32 minutes before closing and was told they were not accepting any more orders.
  • ZH
    Zach Hamm
    Jan 17, 2026
    1.0
    Very terrible place, doordashed over 200$ worth of items and only received half the order. Called the store and the "manager" just says oh well and hangs up on me multiple times. Ridiculous. Making all wingstops and charolette look like doo doo 💩
  • JB
    Julius Bishop
    Jan 13, 2026
    1.0
    There wings were not crispy. It was not breaded etc. I hope all wing stops are not like this. The service and atmosphere was great. Food Not So Much
  • AL
    Anonymous Legend
    Jan 3, 2026
    5.0
    No complaints personally, been here a handful of times. The employees are kind to me.
  • AG
    Amol G.
    Dec 19, 2025
    1.0
    Very Disappointing Experience at This Wingstop Location This store has a serious issue with order accuracy. I ordered the Boneless Meal for 2, which is supposed to include 20 wings, but I received only 11. Unfortunately, I didn’t check the box until I got home. A similar incident happened to one of my friends before, so this doesn’t seem to be a one‑time mistake. While I was picking up my order, another customer was also complaining that his order and drinks were misplaced. Clearly, this location has ongoing problems with quality control and customer service. I’ve always had good experiences with Wingstop elsewhere, but this is by far the worst fast food place in Charlotte.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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