Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Charlotte, NC we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Charlotte, NC hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.8
1,337 reviews
5 stars
318
4 stars
223
3 stars
168
2 stars
128
1 star
500
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiences highlighting poor customer service and lack of professionalism.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and confusion regarding menu availability were noted.
Wait Times
Customers consistently mentioned excessively long wait times in both the drive-thru and inside the restaurant, often exceeding 20-30 minutes.
Food Quality
Many reviews indicated that food was often served cold, stale, or poorly prepared, leading to dissatisfaction.
Management Issues
Several reviews pointed to a lack of effective management and oversight, with staff appearing unmotivated and disorganized.
- ESElizabeth SamuelNov 17, 20251.0My family and I went inside to get food and tried to order. The employees did not want to serve us and didn’t even look at us to help out. We couldn’t order and the lady at the counter didn’t care
- AWAlex WhatleyOct 30, 20251.0Worst chili I've ever had from a Wendy's service was poor and sat in drive thru for ever
- ATAlexis TrespalaciosOct 23, 20252.0I recommend the spicy chicken sandwich combo. It is really spicy. It made my nose run.
- WWWho WhoOct 2, 20251.0The food was ok the service was poor and the young lady with dreads with green in her hair was rude and disrespectful to my daughter and I will not be a returning customer, but the other crew members were nice.
- BWBrandy WossOct 1, 20251.0Once again, this location gave regular drinks when diet sodas were ordered. Did not know what each other was doing nobody knew if they were diet or regular when we asked them to change them they acted like they changed them but they didn't
Frequently Asked Questions About Wendy's
Is Northlake Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Charlotte, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Charlotte, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (704) 579-9457.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Northlake Wendy’s serve breakfast?
Yes, this Wendy’s location in Charlotte, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the hours of operation for the drive-thru at Wendy's in Charlotte, NC?
The drive-thru is open daily from 10:00 AM to 2:00 AM.
Does this Wendy's location in Charlotte serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides through the app or website.
Can I order Wendy's food for delivery or takeout in Charlotte, NC?
Yes, Wendy's offers delivery and takeout through their app and website at order.wendys.com.
What payment methods are accepted at Wendy's on Northlake Centre Pkwy?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa credit cards.
How can I contact the Wendy's location at 9905 Northlake Centre Pkwy?
You can call them directly at (704) 579-9457 for questions or feedback.
Are there any nearby restaurants or places to visit close to Wendy's at Northlake Centre Pkwy?
Nearby restaurants include Chick-fil-A, Crumbl Cookies, Chipotle Mexican Grill, Firenza Pizza, and Red Robin Gourmet Burgers. You might enjoy visiting one of these either before or after your meal at Wendy's.
Is there a Starbucks near the Wendy's on Northlake Centre Pkwy?
Yes, there are two Starbucks locations nearby, perfect for a coffee before or after your meal at Wendy's.
What other retail stores are near Wendy's that I can visit?
Nearby retail stores include Target Charlotte North, GameStop, Verizon, and The Vitamin Shoppe for shopping or errands during your visit.
Does this Wendy's location have a drive-thru and dine-in options available?
Yes, Wendy's at this location offers drive-thru, dine-in, delivery, and takeout options.
Where can I find Wendy's menu prices and nutrition information?
Visit order.wendys.com or use the Wendy's mobile app to view prices and nutrition details for each menu item.