Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
782 reviews
5 stars
274
4 stars
154
3 stars
90
2 stars
60
1 star
204
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.
Food Quality
Many customers reported receiving cold, overcooked, or improperly prepared food, leading to dissatisfaction.
Cleanliness
The restaurant was frequently described as dirty, with unsanitary conditions in both the dining area and restrooms.
Wait Times
Customers consistently complained about long wait times, both in the drive-thru and inside the restaurant.
Management Issues
Several reviews pointed to poor management and lack of supervision as contributing factors to the overall negative experience.
- ZIZar_ iLNov 17, 20251.0Once again…. HORRIBLE service…. I place an order 2 hours before they closed through uber….its been an hour of waiting time. Called up the restaurant 20+ times…finally someone picked up, we were able to tell them the name for the order—but once we did there was complete silence and then the phone hung up. Called back and it was though they were hanging up on purpose. CLOSE THIS WENDYS OR GET BETTER STAFF !!!!!!! This is ridiculous and extremely frustrating !!!!!
- AGAlex “BadBoy” GoodmanNov 14, 20254.0Pretty decent food and good service. No complaints
- EREllissa ROct 28, 20251.0No breakfast?? Sat in the window for 7 minutes being ignored. Could have at least said u were not serving breakfast anymore
- CMCotton McCullochOct 23, 20251.0The absolute WORST customer service in the world. I have no idea how this location is still open with the garbage employees they have. Do not eat here
- NANaz A.Oct 15, 20252.0Ordered in drive through after midnight. Took about 10-15 minutes to get food. I ordered number 1 combo and small chili. The service was good, and he gave me what I asked for but he looked tired and could barely talk. After I left and was on the road, I checked and the food was cold. Spoon for chili was missing. I gave it two star overall and that is for the service and food was zero star.
Frequently Asked Questions About Wendy's
Is Hunters Crossing Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Charlotte, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Charlotte, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (704) 579-8382.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Hunters Crossing Wendy’s serve breakfast?
Yes, this Wendy’s location in Charlotte, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's at 16055 Johnston Road, Charlotte, NC?
The drive-thru is open daily from 10:00 AM to 2:00 AM.
Does this Wendy's location offer delivery and takeout options?
Yes, this Wendy's location offers delivery and takeout services, including dine-in and drive-thru options.
Is breakfast served at the Wendy's on Johnston Road?
Yes, this Wendy's location serves breakfast with a variety of combos, sandwiches, and coffee available.
How can I place an order online or through a mobile app for this Wendy's?
You can order online at order.wendys.com or use the Wendy's mobile app available on the App Store.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's at 16055 Johnston Road for feedback or inquiries?
You can call (704) 579-8382, use the live chat on the Wendy's Contact page, or complete the Wendy's Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's menu website, mobile app, and at the restaurant upon request.
Which payment options can I use when ordering at Wendy's?
Accepted payment options include American Express, Cash, Discover, MasterCard, and Visa.
What nearby restaurants and cafes can I visit around Wendy's at 16055 Johnston Road?
Nearby dining options include Firehouse Subs for sandwiches, Papa Johns Pizza for pizza, Brazilian Eats & Treats café, Amazing Wok for Chinese cuisine, and Dunkin' for coffee and donuts.
Are there convenient fitness or wellness centers near this Wendy's?
Yes, nearby you can find Crunch Fitness gym, Prime IV Hydration & Wellness spa, and UpLevel Martial Arts club, great for workout or wellness sessions.
What other services are available near Wendy's, like dental or hair care?
Nearby services include Family Dental Choice, Great Clips hair salon, Serenity Salon & Spa, C K Nails Spa, and Treatment Salon for beauty and health care needs.