Brand Certified
Wendy's
3.4(832 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
11640 Providence Road, Charlotte, NC
28277, United States
Certified by Wendy's • Mar 01, 2026
(704) 579-0181
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/nc/charlotte/11640-providence-road
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.4
832 reviews
5 stars
293
4 stars
170
3 stars
136
2 stars
68
1 star
165
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly in the drive-thru, leading to a negative experience.
Food Quality
There were numerous complaints about cold, stale, or poorly prepared food, with some customers expressing disappointment in the overall quality.
Service Speed
Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant, contributing to frustration.
Employee Attitude
Feedback indicated a mix of friendly and unfriendly staff, with some employees praised for their service while others were criticized for their negative demeanor.
- QCQuinto CreationsFeb 7, 20265.0Polite employees. Food was fine. It wasn't great and it wasn't the freshest fries and nuggets, but they were not the worst either. It was what I would expect from a fastfood place/gas station combo
- CHCole HJan 1, 20265.0Fast service and great food as always.
- DEDavid EdwardsDec 27, 20251.0My work crew and I went to the drive through. After paying we were asked to pull up and wait which was no problem. However after waiting for 20 minutes I went in to check on the order. It was sitting out on the counter with the other orders that were even ahead of us and the woman behind the counter had an attitude and was bothered I came in to check. Maybe they were short staffed and stressed out but I won’t be back that one.
- GGGregDec 18, 20253.0Mediocre food, cold dried out burgers and greasy soggy fries. This used to be one of the best Wendy's around. This area and demographics could easily support a Culvers.
- HHHaleigh HedglinNov 30, 20255.0Super nice employees
Frequently Asked Questions About Wendy's
Is Providence Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's drive-thru at 11640 Providence Road, Charlotte?
The drive-thru at this Wendy's location is open daily from 10:00 AM to 2:00 AM.
Does this Wendy's location in Charlotte serve breakfast?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides through their app or website.
Can I get delivery from Wendy's near 11640 Providence Road, Charlotte?
Delivery is available where offered. Use the Wendy's app or order.wendys.com and enter your address to check delivery availability near you.
What payment methods are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Does Wendy's offer dine-in and drive-thru services at this location?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery services, but does not have curbside pickup.
How can I provide feedback or contact the Wendy's at 11640 Providence Road?
You can contact customer care via live chat or phone at 888-624-8140, fill out the customer satisfaction survey online, or call this location directly at (704) 579-0181.
Are there any nearby grocery stores or pharmacies close to Wendy's on Providence Road?
Yes, Harris Teeter, a grocery store and pharmacy, is located nearby and convenient for customers who wish to shop before or after picking up food at Wendy's.
What medical facilities are close to the Wendy's at 11640 Providence Road?
Nearby medical facilities include Atrium Health Allergy, Asthma & Immunology, Atrium Health Providence Emergency Department, and several doctors' offices, making Wendy's a convenient dining option for patients and visitors.
Is there a gas station or convenience store near Wendy's on Providence Road?
Yes, Circle K, a convenience store and gas station with car wash services, is located near Wendy's, ideal for customers needing fuel or quick shopping along with a meal.
Where can I find menu pricing and nutrition information for this Wendy's location?
Menu pricing and nutrition details can be found at order.wendys.com or through the Wendy's mobile app by selecting this location.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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