Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
824 reviews
5 stars
288
4 stars
169
3 stars
135
2 stars
68
1 star
164
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, particularly in the drive-thru.
Food Quality
Numerous reviews mentioned cold, stale, or improperly prepared food, leading to dissatisfaction.
Order Accuracy
Frequent complaints about incorrect orders and items missing from orders were noted.
Cleanliness
Several customers pointed out dirty conditions in the restaurant, including floors and tables.
Service Speed
Long wait times were a common issue, with some customers waiting over 20 minutes for their orders.
- DSdeedee siveOct 31, 20255.0My girlfriend and I stopped by for a frostie. They are fantastic! They now have a variety of flavors Or I should say swirls. If you haven’t tried one find a Wendy’s and go get one!! You won’t be disappointed!!!!’
- SKStephen Smith (Kirkjimmyt)Oct 15, 20253.0Their chocolate frosty machine is down so you have to get vanilla. Also the lettuce they used for my hamburgers was nasty.
- LCLandon CampbellOct 1, 20252.0I walked in to order and it was taken wrong. When I asked about it the young lady at the register got an attitude, although she did make it right. The burger was slapped together and falling apart. I had to go back to the counter to ask for my receipt as it was a work related expense, that didn’t go over well. Several small things that could have been avoided, but led to a poor experience.
- TWTaheed WatsonSep 24, 20255.0After a long tiring day at work and just picking up my Mother from the airport, we decided to stop to eat at Wendys. Both of us exhausted and low on energy...we had the distinct pleasure of being served by a woman in the drive through and her name was Heaven. So appropriately named because she was so sweet, friendly and cordial and immediately she lifted our energy. We dont eat out much but we would definitely return to this Wendys just to get a small slice of Heavan.
- SSSebastian StefanescuSep 21, 20251.0The girl working the register PLAYING WITH HER HANDS ON HER TONGUE RING. About 3-4 people working looking like they were bothered, leaning against work surfaces/tables with their butts. This is a definite health hazard, proceed with caution or simply stay away until they get it together
Frequently Asked Questions About Wendy's
Is Providence Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Charlotte, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Charlotte, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (704) 579-0181.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Providence Wendy’s serve breakfast?
Yes, this Wendy’s location in Charlotte, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the Wendy's drive-thru at 11640 Providence Road, Charlotte?
The drive-thru at this Wendy's location is open daily from 10:00 AM to 2:00 AM.
Does this Wendy's location in Charlotte serve breakfast?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides through their app or website.
Can I get delivery from Wendy's near 11640 Providence Road, Charlotte?
Delivery is available where offered. Use the Wendy's app or order.wendys.com and enter your address to check delivery availability near you.
What payment methods are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Does Wendy's offer dine-in and drive-thru services at this location?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery services, but does not have curbside pickup.
How can I provide feedback or contact the Wendy's at 11640 Providence Road?
You can contact customer care via live chat or phone at 888-624-8140, fill out the customer satisfaction survey online, or call this location directly at (704) 579-0181.
Are there any nearby grocery stores or pharmacies close to Wendy's on Providence Road?
Yes, Harris Teeter, a grocery store and pharmacy, is located nearby and convenient for customers who wish to shop before or after picking up food at Wendy's.
What medical facilities are close to the Wendy's at 11640 Providence Road?
Nearby medical facilities include Atrium Health Allergy, Asthma & Immunology, Atrium Health Providence Emergency Department, and several doctors' offices, making Wendy's a convenient dining option for patients and visitors.
Is there a gas station or convenience store near Wendy's on Providence Road?
Yes, Circle K, a convenience store and gas station with car wash services, is located near Wendy's, ideal for customers needing fuel or quick shopping along with a meal.
Where can I find menu pricing and nutrition information for this Wendy's location?
Menu pricing and nutrition details can be found at order.wendys.com or through the Wendy's mobile app by selecting this location.