Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
829 reviews
5 stars
292
4 stars
169
3 stars
135
2 stars
68
1 star
165
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported cold, stale, or poorly prepared food, including dried out burgers and soggy fries.
Customer Service
Service quality was inconsistent, with numerous complaints about rude and unprofessional staff, particularly in the drive-thru.
Cleanliness
Several reviews noted unsanitary conditions, including dirty floors and unkempt dining areas.
Order Accuracy
Frequent issues with incorrect orders and long wait times were highlighted, leading to customer frustration.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good service during their visits.
- CHCole HJan 1, 20265.0Fast service and great food as always.
- DEDavid EdwardsDec 27, 20251.0My work crew and I went to the drive through. After paying we were asked to pull up and wait which was no problem. However after waiting for 20 minutes I went in to check on the order. It was sitting out on the counter with the other orders that were even ahead of us and the woman behind the counter had an attitude and was bothered I came in to check. Maybe they were short staffed and stressed out but I won’t be back that one.
- GGGregDec 18, 20253.0Mediocre food, cold dried out burgers and greasy soggy fries. This used to be one of the best Wendy's around. This area and demographics could easily support a Culvers.
- HHHaleigh HedglinNov 30, 20255.0Super nice employees
- DSdeedee siveOct 31, 20255.0My girlfriend and I stopped by for a frostie. They are fantastic! They now have a variety of flavors Or I should say swirls. If you haven’t tried one find a Wendy’s and go get one!! You won’t be disappointed!!!!’
Frequently Asked Questions About Wendy's
Is Providence Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the Wendy's drive-thru at 11640 Providence Road, Charlotte?
The drive-thru at this Wendy's location is open daily from 10:00 AM to 2:00 AM.
Does this Wendy's location in Charlotte serve breakfast?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides through their app or website.
Can I get delivery from Wendy's near 11640 Providence Road, Charlotte?
Delivery is available where offered. Use the Wendy's app or order.wendys.com and enter your address to check delivery availability near you.
What payment methods are accepted at this Wendy's?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Does Wendy's offer dine-in and drive-thru services at this location?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery services, but does not have curbside pickup.
How can I provide feedback or contact the Wendy's at 11640 Providence Road?
You can contact customer care via live chat or phone at 888-624-8140, fill out the customer satisfaction survey online, or call this location directly at (704) 579-0181.
Are there any nearby grocery stores or pharmacies close to Wendy's on Providence Road?
Yes, Harris Teeter, a grocery store and pharmacy, is located nearby and convenient for customers who wish to shop before or after picking up food at Wendy's.
What medical facilities are close to the Wendy's at 11640 Providence Road?
Nearby medical facilities include Atrium Health Allergy, Asthma & Immunology, Atrium Health Providence Emergency Department, and several doctors' offices, making Wendy's a convenient dining option for patients and visitors.
Is there a gas station or convenience store near Wendy's on Providence Road?
Yes, Circle K, a convenience store and gas station with car wash services, is located near Wendy's, ideal for customers needing fuel or quick shopping along with a meal.
Where can I find menu pricing and nutrition information for this Wendy's location?
Menu pricing and nutrition details can be found at order.wendys.com or through the Wendy's mobile app by selecting this location.