Wendy's

2.8
810 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3700 W. T. Harris Blvd., Charlotte, NC
28269, United States

Hours

Reviews

2.8
810 reviews
5 stars
193
4 stars
119
3 stars
111
2 stars
70
1 star
317

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and disrespectful behavior from staff, including managers, leading to a negative dining experience.

Order Accuracy

Many customers reported incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Several reviews mentioned cold, old, or poorly prepared food, with complaints about freshness and cooking standards.

Long Wait Times

Customers frequently experienced long wait times in both the drive-thru and inside the restaurant, often with little to no movement.

Availability Issues

Customers reported that the location often ran out of menu items and had inconsistent hours of operation.
  • LJ
    Latejah Johnson
    Nov 13, 2025
    1.0
    Nasty NASTY NASTY!!! We JUST left!!! I didn’t even want the food. I just left with it. Whoever was at the speaker was absolutely HORRID. Cashier- Go ahead Me-one moment plz (gets order together) Me-I’m ready to order Cashier- 40 second pause Cashier- Go head Me- places order.(the whole time I got no engagement, not a what else, not a what size, nothing,) Cashier-40 seconds pause Cashier- that’s it? Me- yes did u get the nuggets Cashier-UHN Huh (goes ghosts again) After after that I just left she clearly didn’t want to take my order and I couldn’t trust that my food would be correct.. You really should rethink the people leave in charge of making your money… SHE WAS DISGUSTING and clearly didn’t want to work.
  • RF
    R F
    Oct 31, 2025
    1.0
    This location is consistently out of menu items. I’ve never been able to get a full order. Tonight, at 7pm on a Friday they were out of: baked potatoes, Diet Coke, and frosties. They almost never have baked potatoes. If this place wasn’t the closest restaurant to my house I would never return.
  • DJ
    DENISHA JONES
    Oct 23, 2025
    1.0
    Trifling !!!! They were very disrespectful to me. I went inside complained about my baconator fries not having cheese sauce on them. They then informed me that they were out of cheese sauce then the Manger snatched them out of my hand and threw them in the trash. When I asked her did you just throw my fries away ??? ( I was in shock) she stated ( And I can make more ) the overall atmosphere services and food was horrible. I’ll never eat at that location again even tho it’s less than a mile from my house. Respect goes a long way.
  • JP
    Joyce Patrick
    Oct 13, 2025
    2.0
    Breakfast sandwich was loaded with unrequested mayonnaise type sauce. Didn't find out until I reached home. Very disappointed!!!
  • TW
    TONI WILLIAMS
    Oct 10, 2025
    1.0
    I just want to say I had a visit today in this store and I seen a little old man trying to hold up a bag of food the restaurant gave him and it busted everywhere on him . The bag was completely over packed. The manager on duty that was help making burgers was rude as hell. I wouldn’t talk to my dog the way she was cursing and yelling out. She was disrespectful and definitely don’t deserve to work with people. She should be ashamed to even call her self an employee there. That man was still being nice and she continued to be rude. This happen at 3:25pm. I never write a review but that was a hell no .

Frequently Asked Questions About Wendy's

Is W.T. Harris Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.