Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.9
1,056 reviews
5 stars
294
4 stars
152
3 stars
131
2 stars
91
1 star
388
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional staff, with many experiences of slow service and incorrect orders.
Food Quality
Many reviews highlighted issues with cold, old, or poorly prepared food, including undercooked items and missing components.
Cleanliness
Customers frequently noted unsanitary conditions, particularly in the bathrooms, and overall cleanliness of the dining area.
Availability Issues
Several reviews mentioned the location being out of menu items and having inconsistent availability, leading to customer frustration.
- SCshade carpenter5 days ago1.0Rude, customer service, the new shredded lettuce is disgusting, seems like every Wendy's I went to in the last year went to hell! Bring back the yellow and red packaging and the stop with the shredded lettuce. My family will never eat Wendy's again because it lost that old fashioned hamburgers feel. Food isn't near as good.
- RIRoberta Moore IngramJan 2, 20261.0If I could give a no stars I would like that more. The lady that worked drive thru on 1/1/2026 at 12:21 am on park road has a nasty attitude and don’t belong in customer service. I got charged for a bacon double stack combo but they had no bacon, they had no reciepyt paper, they had no money, they credit card machine was down. On top of that you have a nasty unprofessional attitude. Working in customer service. The staff needs to be retrained. This is unacceptable and I want tolerate this behavior in 2026. At this point just close the entire down. I want my money back because bacon is extra and all the choices you give me is either no bacon or I can cancel your order. I asked her do you want a pay check because you are driving all the customers off.
- TCTiffany CabbagestalkDec 31, 20255.0Today was my first going to this location new years eve I went thru the drive thru the young man that took my order was very polite great customer service and the young man that gave me my food was very polite great customer service I also seen another young man that seem to be working heard My food was fresh and sandwich was the best Wendy's sandwich I've ever had I also order tenders and they where also the best
- DNDemarco NesmithDec 25, 20255.0Service was fast food hot and fresh and the service was 💯
- LMLydia MooreDec 10, 20251.0We ordered and got to the window and they asked us what we got and said they had no record of it. It was a super confusing experience and the drive through time was pretty slow. Can tell they are short staffed, so that stinks, but you can tell they don’t care at all to get you your food quickly and that they’ll do things on their own time
Frequently Asked Questions About Wendy's
Is Park & Woodlawn Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on Park Road?
The drive-thru is open daily from 8:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served and you can order items like combos, sandwiches, coffee, and sides via their website or app.
Is delivery available from Wendy's on Park Road?
Delivery is available where offered. Check availability by entering your delivery address on the Wendy's app or website.
How can I provide feedback or contact Wendy's Park Road location?
You can contact the Wendy's Customer Care team via their website or call (704) 579-0443 for this location directly.
What payment methods does Wendy's accept at this location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find Wendy's menu and pricing information?
Menu and pricing details are available on their official menu website and mobile app, tailored by location.
Are there other dining options near Wendy's on Park Road?
Yes, nearby options include McDonald's, Chipotle Mexican Grill, Cantina 1511, CAVA, and Fuel Pizza Cafe.
Are there entertainment venues close to Wendy's you might visit before or after your meal?
Nearby cinemas like AMC Park Terrace 6 and Regal Cinemas Park Terrace 6 offer movie options for entertainment.
What nearby stores or services could be useful when visiting Wendy's?
You can find convenient spots like UPS Access Point location for shipping needs, ABC Store for liquor, and Chase Bank for banking services.
Does this Wendy’s location on Park Road have a drive-thru and dine-in options?
Yes, this location offers both drive-thru and dine-in services for your convenience.