Wendy's

2.9
1043 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4335 Park Road, Charlotte, NC
28209, United States

Hours

Reviews

2.9
1,043 reviews
5 stars
290
4 stars
152
3 stars
131
2 stars
90
1 star
380

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported rude and unhelpful staff, with many experiences highlighting long wait times and poor customer service.

Food Quality

Numerous reviews mentioned cold, overcooked, or improperly prepared food, with some customers receiving incorrect orders.

Cleanliness

The restaurant's cleanliness was frequently criticized, particularly the bathrooms, which were described as unsanitary.

Menu Availability

Many customers noted that the location often runs out of menu items, leading to disappointment and frustration.

Drive-Thru Issues

The drive-thru service was described as slow and inefficient, with long wait times and difficulty in placing orders.
  • KC
    Kevin Carrillo
    Nov 14, 2025
    1.0
    This is prolly the WORST Wendy’s on the entire east coast. If you want to wait 30+ mins for mediocre food. this is the place for you.
  • JG
    Jorge Soni Garza
    Nov 13, 2025
    5.0
    Muy rica las hamburguesas y la atención es muy buena de la cajera!!👌👌
  • AM
    Alexis McLaughlin
    Nov 11, 2025
    1.0
    I went today at 11/11 12:20pm! The lady at the window was not nice at all. My food was so cold , fries were beyond cold, chicken nuggets were so old they were like chewing a sponge. I honestly wouldn’t have complained if the lady at the drive through window wasn’t so nasty to me. She forgot my drink then got an attitude with me about it. She could have easily been having a bad day, but no need to take it out on me and did not give me receipt. Her not knowing I had a drunk shows me she didn’t even look at my order, but swiped my card. She was short, caucasian, with brown hair.
  • ZH
    Zachary Harrill
    Oct 26, 2025
    1.0
    I’ve never experienced worse service. The employees were rude, slow, and terrible at their job. I’ve gone this Wendy’s multiple times and been terribly disappointed.
  • JM
    John M
    Oct 26, 2025
    1.0
    “Out of tenders” sign on door as we walked in. Also out of Frostys, as it turned out. Also floor was sticky.

Frequently Asked Questions About Wendy's

Is Park & Woodlawn Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.