Wendy's

3.1
2503 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3300 Freedom Dr., Charlotte, NC
28208, United States

Hours

Reviews

3.1
2,503 reviews
5 stars
752
4 stars
400
3 stars
415
2 stars
260
1 star
676

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing long wait times and incorrect orders.

Food Freshness

Customers frequently reported receiving cold, stale, or improperly prepared food, leading to dissatisfaction with the overall quality.

Cleanliness

Several reviews mentioned unsanitary conditions at the location, including dirty surfaces and poor hygiene practices among staff.

Operational Issues

Customers expressed frustration over inconsistent hours of operation, with reports of the location being closed or only accepting mobile orders during posted hours.
  • NL
    Nhut Le
    4 days ago
    1.0
    Not sure if this is defined as fast food restaurant. Pay 12$ for chicken tenders, wait forever and still didn't get my food. Used to come here for lunch every now and then because it's close but I am not coming back ever again after today experience.
  • DR
    Diego Ruiz
    5 days ago
    1.0
    They cook food ahead of time and give it to you cold even if it's been sitting there for a while. Its been done multiple times. Def not worth it.
  • SM
    Sue Milton
    Jan 5, 2026
    5.0
    Staff was very friendly and the food was great.
  • SP
    Shay P
    Dec 30, 2025
    1.0
    The young lady with a braided bob didn’t even greet me and barely acknowledged me. What happened to “Hey, how are you?” or “Have a good day”.
  • EE
    Elizabeth Erway
    Dec 21, 2025
    1.0
    Fast food isn’t fast (we’re talking 35 mins drive thru with only one car in front of us), and rude service when you finally get to a person, food incorrect and cold

Frequently Asked Questions About Wendy's

Is Freedom Dr. #7 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for this Wendy's location?

The drive-thru is open from 7:00 AM to 2:00 AM every day except Tuesday when the restaurant is closed.