Brand Certified
Wendy's
3.1(2513 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
3300 Freedom Dr., Charlotte, NC
28208, United States
Certified by Wendy's • Mar 01, 2026
(704) 516-3723
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/nc/charlotte/3300-freedom-dr
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.1
2,513 reviews
5 stars
757
4 stars
401
3 stars
416
2 stars
259
1 star
680
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.
Food Quality
Many customers reported receiving cold or stale food, with complaints about incorrect orders and food not being fresh.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty dining areas and poor hygiene practices among staff.
Long Wait Times
Customers frequently complained about excessively long wait times both in the drive-thru and inside the restaurant.
Operational Issues
There were multiple reports of the restaurant being closed during posted hours and issues with order fulfillment, including missing items.
- LClamyia coleman4 days ago1.0I was in the drive-through and I noticed no one had on gloves, and when I pointed it out to the manager, he started to have smart remorse and said that he was not working on food. He was working on the register, but I saw him preparing someone’s meal without any gloves it was like 5 people on the shift and only ONE person had gloves on ! so if the shift lead doesn’t even have on gloves it’s a problem! And also a health hazard!!!!!
- LLLatondaFeb 24, 20261.0🛑DO NOT WAIST YOUR TIME, OR HARD EARNED CASH AT THIS LOCATION‼️🚫 Literally just left this location, ordered a 4 for $4. Imagine my surprise when the cashier told me that I only get 2 items a chicken sandwich, and nuggets!!! Absolutely no fries or drink!!! Wendy’s please do better!!!… That, or hire more competent team members, with integrity because these idiots scammed me today, and I just didn’t have the time nor patience to entertain the FOOLERY!!!! I will NEVER patron at this location EVER AGAIN!!!❌
- EDErica DavisFeb 19, 20261.0Jahtsvius is so rude,very bad customer service how is he manager? I've never had a problem at this location til today he needs to report back from where he came from.
- JMJustin MorrisonFeb 8, 20261.0This place is always out of food the people always have a attitude very unprofessional environment food quality is slowing declining along with the staff
- RFReina FlemingJan 21, 20261.0Don't order from here no more, especially if you're getting delivery. I made the mistake of doordashing food from this Wendy's tonight and the only thing right about my order was my fries. They gave me a coke instead of a frosty and everything on my Dave's single burger was missing but the patty and cheese.
Frequently Asked Questions About Wendy's
Is Freedom Dr. #7 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open from 7:00 AM to 2:00 AM every day except Tuesday when the restaurant is closed.
Is this Wendy's location open on Tuesdays?
No, this Wendy's is closed on Tuesdays.
Does this Wendy's serve breakfast, and what meals are available?
Yes, this location serves breakfast as well as lunch and dinner.
Can I order Wendy's online or through a mobile app?
Yes, you can order through Wendy's mobile app or at https://order.wendys.com for pickup, delivery, or drive-thru.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call them directly at (704) 516-3723 or reach out via Wendy’s Contact page or Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy’s menu website, mobile app, and in the restaurant.
Are there any pharmacies near this Wendy's?
Yes, nearby pharmacies include Rite Aid and Walgreens, convenient for picking up prescriptions before or after your meal.
What gas stations are close to this Wendy's?
Nearby gas stations include CITGO, Walker's Auto Center, and Amoco, which are convenient for refueling your vehicle near your visit.
Are there any healthcare providers near the Wendy's on Freedom Dr.?
Yes, nearby healthcare providers include Susan Brown, FNP; Yolanda Hall Miller, LCSW; Angela R. Berry, NP; Melissa Harms, NP; Keith Clinic Estramonte Chiropractic; StarMed Family & Urgent Care; Robert E. Scott, Dentist; and Oak Street Health.
Brand Certified Facts from Wendy's
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Certified March 01, 2026Yext Knowledge Graph
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