Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing long wait times and incorrect orders.
Food Freshness
Customers frequently reported receiving cold, stale, or improperly prepared food, leading to dissatisfaction with the overall quality.
Cleanliness
Several reviews mentioned unsanitary conditions at the location, including dirty surfaces and poor hygiene practices among staff.
Operational Issues
Customers expressed frustration over inconsistent hours of operation, with reports of the location being closed or only accepting mobile orders during posted hours.
NL
Nhut Le
4 days ago
1.0
Not sure if this is defined as fast food restaurant. Pay 12$ for chicken tenders, wait forever and still didn't get my food. Used to come here for lunch every now and then because it's close but I am not coming back ever again after today experience.
DR
Diego Ruiz
5 days ago
1.0
They cook food ahead of time and give it to you cold even if it's been sitting there for a while. Its been done multiple times. Def not worth it.
SM
Sue Milton
Jan 5, 2026
5.0
Staff was very friendly and the food was great.
SP
Shay P
Dec 30, 2025
1.0
The young lady with a braided bob didn’t even greet me and barely acknowledged me. What happened to “Hey, how are you?” or “Have a good day”.
EE
Elizabeth Erway
Dec 21, 2025
1.0
Fast food isn’t fast (we’re talking 35 mins drive thru with only one car in front of us), and rude service when you finally get to a person, food incorrect and cold
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for this Wendy's location?
The drive-thru is open from 7:00 AM to 2:00 AM every day except Tuesday when the restaurant is closed.
Is this Wendy's location open on Tuesdays?
No, this Wendy's is closed on Tuesdays.
Does this Wendy's serve breakfast, and what meals are available?
Yes, this location serves breakfast as well as lunch and dinner.
Can I order Wendy's online or through a mobile app?
Yes, you can order through Wendy's mobile app or at https://order.wendys.com for pickup, delivery, or drive-thru.
What payment options are accepted at this Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call them directly at (704) 516-3723 or reach out via Wendy’s Contact page or Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy’s menu website, mobile app, and in the restaurant.
Are there any pharmacies near this Wendy's?
Yes, nearby pharmacies include Rite Aid and Walgreens, convenient for picking up prescriptions before or after your meal.
What gas stations are close to this Wendy's?
Nearby gas stations include CITGO, Walker's Auto Center, and Amoco, which are convenient for refueling your vehicle near your visit.
Are there any healthcare providers near the Wendy's on Freedom Dr.?
Yes, nearby healthcare providers include Susan Brown, FNP; Yolanda Hall Miller, LCSW; Angela R. Berry, NP; Melissa Harms, NP; Keith Clinic Estramonte Chiropractic; StarMed Family & Urgent Care; Robert E. Scott, Dentist; and Oak Street Health.