Brand Certified
Wendy's
3.3(1369 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
3524 Mt. Holly-Huntersville Road, Charlotte, NC
28216, United States
Certified by Wendy's • Mar 01, 2026
(704) 614-5674
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/nc/charlotte/3524-mt-holly-huntersville-road
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.3
1,369 reviews
5 stars
424
4 stars
320
3 stars
227
2 stars
99
1 star
299
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Food Quality
Several reviews mentioned cold or overcooked food, with complaints about unsanitary conditions and food preparation practices.
Wait Times
Customers frequently noted excessively long wait times both in the drive-thru and inside the restaurant, often leading to frustration.
Cleanliness
While some customers appreciated the cleanliness of the restaurant, others reported unsanitary conditions and poor food handling practices.
- JRJohn Ruedy2 days ago1.0Multiple times have gone to this location and they never have frosties available
- JCjamara cJan 27, 20261.0Pure disappointment! To be rude for no reason is beyond me. No hello and they dont even give you what you paid for. Do not waste your time or money. If I could leave 0 stars I would. They need training from the manager down. He is the rudest of all.
- KYKiya yJan 13, 20261.0I drove across town to this location and will never return back. First of all I ordered spicy nuggets not only do I receive a regular 10 piece nugget but a bone in it. Extremely unsanitary and dangerous imagine had I swallowed WHATEVER THAT IS.. I tried to call five times no answer this is unacceptable and gross to say the least.
- NMnan mcclureJan 12, 20261.0There was no chili, and slow drive up service. There was only one car before mine and I still had a long wait. It’s terrible service. And the only reason I go for is the chili and of course they don’t have any!
- MUMark UptonJan 2, 20261.0The worst experience I’ve ever had at a Wendy’s! From the looks of Google reviews along with many others who have visited this location! For starters, the young Latino lady at the front should be fired immediately! I ordered a Dave’s single combo & the fries were not in the bag. I asked the latino lady for my fries. She continued with an attitude that I had not paid for fries. At this point, I got a little loud & told her that their employee made a mistake. She kept the sorry attitude & tried to get me to pay for an order of fries. I guess customers are no longer right at this location anyway. However, I told her I would leave a nice review so here it is. BEWARE!!!!
Frequently Asked Questions About Wendy's
Is Mountain Island Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are Wendy's drive-through hours at this location?
Wendy's drive-through is open every day from 7:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout from this location?
Yes, both delivery and takeout are available. You can order through the Wendy's app or at order.wendys.com.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call the location at (704) 614-5674, or contact the Customer Care team via Wendy's Contact page or Customer Satisfaction Survey online.
Where is this Wendy's restaurant located?
It is located at 3524 Mt. Holly-Huntersville Road, Charlotte, NC 28216, USA.
What nearby places can I visit before or after my Wendy's visit?
Nearby places include Rite Aid pharmacy, Bojangles' fast food restaurant, Pizza Hut, Walgreens convenience store, and Harris Teeter grocery store, among others.
Is there a coffee shop near this Wendy's for a morning beverage?
Yes, Coppa Coffee And Tea is nearby where you can enjoy a coffee or tea before or after your meal.
Are there any nearby fitness or recreational facilities close to Wendy's?
Yes, Physoulcal Fitness, a gym and yoga studio, is located nearby if you want to combine your visit with some physical activity.
Can you recommend some nearby healthcare facilities near Wendy's?
Nearby healthcare options include Leary Family Dentistry and Atrium Health Mountain Island Emergency Department for emergency and dental care.
Brand Certified Facts from Wendy's
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Certified March 01, 2026Yext Knowledge Graph
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