Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,423 reviews
5 stars
445
4 stars
335
3 stars
234
2 stars
106
1 star
303
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or overcooked food, with several customers expressing disappointment in the quality of their meals.
Cleanliness
While some customers noted the restaurant was clean, others reported unsanitary conditions and poor food handling practices.
Staff Attitude
Several reviews highlighted negative interactions with staff, describing them as unprofessional and lacking customer service skills.
- MUMark UptonJan 2, 20261.0The worst experience I’ve ever had at a Wendy’s! From the looks of Google reviews along with many others who have visited this location! For starters, the young Latino lady at the front should be fired immediately! I ordered a Dave’s single combo & the fries were not in the bag. I asked the latino lady for my fries. She continued with an attitude that I had not paid for fries. At this point, I got a little loud & told her that their employee made a mistake. She kept the sorry attitude & tried to get me to pay for an order of fries. I guess customers are no longer right at this location anyway. However, I told her I would leave a nice review so here it is. BEWARE!!!!
- JCJeff CalvinJan 1, 20263.0Food was overcooked, place was clean and people friendly though.
- CLChanai littleDec 31, 20251.0It was too much going on in there, fights were about to break out with the manager. They messed my food order up. It was just horrible. One of the workers weren't wearing gloves while handling the food. Never again!
- PMPsalm 112:7 News/Info/Tech MinistryDec 22, 20251.0Worst Wendy's i have EVER been to in 40 years and all across the USA too? Out of Small fries, out of every drink except 2?! Fries are dark and they haven't changed the oil in a long time?! What is wrong with this place? Manger/Reginal/Franchise Owner treating them bad? Running out of $?😯
- RRrotaryrevolutionDec 20, 20251.0They never have chili. I don't think they even make chili here anymore. Mumble at the drive through to the point you can't understand them. Takes over 30 minutes to go through drive thru if there is more than 2 cars. Order a spicy chicken sandwich and get a crispy chicken sandwich. I love wendys when it is good.. this location should considering closing for good.
Frequently Asked Questions About Wendy's
Is Mountain Island Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are Wendy's drive-through hours at this location?
Wendy's drive-through is open every day from 7:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout from this location?
Yes, both delivery and takeout are available. You can order through the Wendy's app or at order.wendys.com.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call the location at (704) 614-5674, or contact the Customer Care team via Wendy's Contact page or Customer Satisfaction Survey online.
Where is this Wendy's restaurant located?
It is located at 3524 Mt. Holly-Huntersville Road, Charlotte, NC 28216, USA.
What nearby places can I visit before or after my Wendy's visit?
Nearby places include Rite Aid pharmacy, Bojangles' fast food restaurant, Pizza Hut, Walgreens convenience store, and Harris Teeter grocery store, among others.
Is there a coffee shop near this Wendy's for a morning beverage?
Yes, Coppa Coffee And Tea is nearby where you can enjoy a coffee or tea before or after your meal.
Are there any nearby fitness or recreational facilities close to Wendy's?
Yes, Physoulcal Fitness, a gym and yoga studio, is located nearby if you want to combine your visit with some physical activity.
Can you recommend some nearby healthcare facilities near Wendy's?
Nearby healthcare options include Leary Family Dentistry and Atrium Health Mountain Island Emergency Department for emergency and dental care.