Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
1,412 reviews
5 stars
444
4 stars
333
3 stars
233
2 stars
107
1 star
295
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Temperature
Many reviews mentioned receiving cold food, with complaints about the quality and freshness of items.
Cleanliness
Some customers noted cleanliness issues within the restaurant, including unsanitary conditions and slippery floors.
Staff Attitude
Several reviews highlighted negative attitudes from staff members, impacting the overall customer experience.
Inconsistent Experience
Customers experienced varying levels of service and food quality, leading to frustration and disappointment.
- HLHeiress LascoNov 9, 20253.0Food cold sandwich made wrong. Call them and nobody answered the phone.
- CWCrystal WSep 5, 20251.0Food is always wrong or cold the cashier tall black person Shawanda has a very nasty attitude . Be mad at yourself for flipping burgers boo. Not at the customers.
- QRQ RAug 30, 20253.0I come here because it’s close to me. However, the staff they put on the registers aren’t capable of multi-tasking. It took 10 minutes for her to put in my order which was a Grilled chicken sandwich meal with a frosty cold brew.. bless her heart. The old man with grey specs in his beard always rolls his eyes when he has to scan a coupon. That’s the easiest thing in the world. They need new staff… I worked at wendy’s for 4 years and I promise it’s the easiest fast food.
- PBPitts BurghAug 30, 20251.0The Place Is A Dump.... The Place Needs A Good Cleaning..... Almost Slipped And Fell.... Damn Floors Are So Slippery.... Be Careful.....
- MMMach5ARAug 29, 20254.0Fast service, good burgers, and crispy fries.
Frequently Asked Questions About Wendy's
Is Mountain Island Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Charlotte, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Charlotte, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (704) 614-5674.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Mountain Island Wendy’s serve breakfast?
Yes, this Wendy’s location in Charlotte, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are Wendy's drive-through hours at this location?
Wendy's drive-through is open every day from 7:00 AM to 2:00 AM.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout from this location?
Yes, both delivery and takeout are available. You can order through the Wendy's app or at order.wendys.com.
What payment options are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I contact this Wendy's location for questions or feedback?
You can call the location at (704) 614-5674, or contact the Customer Care team via Wendy's Contact page or Customer Satisfaction Survey online.
Where is this Wendy's restaurant located?
It is located at 3524 Mt. Holly-Huntersville Road, Charlotte, NC 28216, USA.
What nearby places can I visit before or after my Wendy's visit?
Nearby places include Rite Aid pharmacy, Bojangles' fast food restaurant, Pizza Hut, Walgreens convenience store, and Harris Teeter grocery store, among others.
Is there a coffee shop near this Wendy's for a morning beverage?
Yes, Coppa Coffee And Tea is nearby where you can enjoy a coffee or tea before or after your meal.
Are there any nearby fitness or recreational facilities close to Wendy's?
Yes, Physoulcal Fitness, a gym and yoga studio, is located nearby if you want to combine your visit with some physical activity.
Can you recommend some nearby healthcare facilities near Wendy's?
Nearby healthcare options include Leary Family Dentistry and Atrium Health Mountain Island Emergency Department for emergency and dental care.