Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported bad service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned cold or unsatisfactory food quality, with complaints about items being out of stock or not fresh.
Drive-Thru Problems
The drive-thru consistently received negative feedback for being slow and unresponsive, with customers often waiting excessively.
Management Concerns
Several reviews highlighted poor management practices, including understaffing and lack of organization, leading to a chaotic environment.
Inconsistent Experience
Customer experiences varied widely, with some praising friendly service while others reported significant issues during their visits.
SH
Stacey Houston
Nov 4, 2025
1.0
Disgusting! Unprofessional. Please do not ever eat here. The absolute worst!!!
AD
Aaron Duncan
Oct 28, 2025
1.0
Fries just sucked, lukewarm and limp
AS
April Shoemaker
Oct 16, 2025
1.0
They should ask if I want to wait 10 min for a salad BEFORE I pay. I would have said NOOOO and drove off
NS
Nicolas Suarez
Oct 15, 2025
1.0
Bad service and a lot of delay in delivering the food, a wait of more than 30 minutes, they do not have to give change of the payment that one makes in cash forcing us to pay with credit cards.
BB
Bobby Ray (Bobbyray)
Sep 20, 2025
1.0
The worst…I just went to get breakfast and nobody was there. I drove by yesterday at noon and not a single car in the parking lot…maybe it’s closed.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Charlotte, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Charlotte, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (704) 420-0622.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Eastway #17 Wendy’s serve breakfast?
Yes, this Wendy’s location in Charlotte, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's Eastway location?
The drive-through at Wendy's Eastway is open daily from 10:00 AM to 2:00 AM.
Can I order Wendy's food online or through an app?
Yes, you can order online at https://order.wendys.com or via the Wendy's mobile app available on the Apple App Store.
Does Wendy's Eastway location serve breakfast?
Yes, this Wendy's location serves breakfast with options like combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options does Wendy's Eastway accept?
Wendy's Eastway accepts American Express, Cash, Discover, Mastercard, and Visa.
Is dine-in service available at this Wendy's location?
Yes, Wendy's Eastway offers dine-in service along with drive-thru and delivery options where available.
How can I provide feedback or contact Wendy's Eastway location?
You can contact customer care via live chat, call (704) 420-0622 directly, or fill out the Wendy's Customer Satisfaction Survey online.
Are there any nearby places of interest around Wendy's Eastway?
Nearby places include the 7-Eleven convenience store and gas station, T and E Tires and Service for automotive needs, and the United States Postal Service for mailing services.
How can nearby locations like 7-Eleven help when visiting Wendy's Eastway?
If you need to fuel up or grab snacks before or after your meal at Wendy's, the nearby 7-Eleven offers convenience store items and gas services.
Are there other dining options near Wendy's Eastway?
Yes, nearby dining options include Sen Mee Noodle House for Asian cuisine, Antojitos LAS 3 Patrias for Mexican food, and Skrimp Shack for seafood fast food.
What are some services available near Wendy's Eastway for car maintenance?
Nearby you can find T and E Tires and Service and Super Lube for automotive repairs, tire services, oil changes, and auto body work.