Wendy's

3.3
2229 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2801 Boyer Street, Charlotte, NC
28208, United States

Hours

Reviews

3.3
2,229 reviews
5 stars
707
4 stars
469
3 stars
325
2 stars
170
1 star
558

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many experiences highlighting long wait times and incorrect orders.

Operational Issues

Frequent complaints about the location being closed unexpectedly, inconsistent hours, and poor management practices.

Food Quality

Several reviews mentioned food being cold, overcooked, or missing items, leading to dissatisfaction with the overall dining experience.

Cleanliness

Customers noted unsanitary conditions both inside the restaurant and in the bathrooms, contributing to a negative impression.

Drive-Thru Experience

Many reviews highlighted extremely long wait times in the drive-thru, with some customers leaving without placing an order due to delays.
  • DG
    Deborah Green
    Nov 5, 2025
    1.0
    This location needs to be shut down or get a entire new staff. The food is never correct, or its cold. The kids that work there are very unprofessional, just a horrible experience. Will never get another penny from me.
  • LM
    LaMinnie Mccormick
    Nov 1, 2025
    3.0
    They don't listen when ordering and I should have been paying attention but I was I'd I wanted a medium combo but got a medium side and small combo
  • CC
    Charles
    Oct 30, 2025
    4.0
    Alright
  • NS
    Nae Spoon
    Oct 23, 2025
    1.0
    This location opens when they want to, mostly very rude staff and mess up the order. You are in an extremely busy location…DO BETTER!!
  • EM
    Eric Mcpherson
    Oct 9, 2025
    1.0
    RUN from this location!!! Half of the time they’re not open, and when they are open… you’re waiting for at least 30 minutes in the drive-thru. Tonight, October 9th, I arrived at 10:15pm…Sat in line at the drive-thru behind 6 other cars. After sitting for 15 minutes, cars started pulling off. FINALLY someone from inside came out with a piece of paper with black marker written on it telling people that they had closed at 9pm. WHAT!!!!! Why is the sign JUST going out and it’s AFTER 10:30??! Unacceptable! Unprofessional! Not apologetic! Not a care in the world! This is not the first time this location has done these types of things. There always seems to be something wrong! Short staffed, closed early, an hour long wait in the drive thru… and the staff could care less. It’s like they DON’T want your business.

Frequently Asked Questions About Wendy's

Is Billy Graham 22 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.