Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unprofessional behavior from staff, with many experiences highlighting long wait times and incorrect orders.
Operational Issues
Frequent complaints about the location being closed unexpectedly, inconsistent hours, and poor management practices.
Food Quality
Several reviews mentioned food being cold, overcooked, or missing items, leading to dissatisfaction with the overall dining experience.
Cleanliness
Customers noted unsanitary conditions both inside the restaurant and in the bathrooms, contributing to a negative impression.
Drive-Thru Experience
Many reviews highlighted extremely long wait times in the drive-thru, with some customers leaving without placing an order due to delays.
DG
Deborah Green
Nov 5, 2025
1.0
This location needs to be shut down or get a entire new staff. The food is never correct, or its cold. The kids that work there are very unprofessional, just a horrible experience. Will never get another penny from me.
LM
LaMinnie Mccormick
Nov 1, 2025
3.0
They don't listen when ordering and I should have been paying attention but I was I'd I wanted a medium combo but got a medium side and small combo
CC
Charles
Oct 30, 2025
4.0
Alright
NS
Nae Spoon
Oct 23, 2025
1.0
This location opens when they want to, mostly very rude staff and mess up the order. You are in an extremely busy location…DO BETTER!!
EM
Eric Mcpherson
Oct 9, 2025
1.0
RUN from this location!!!
Half of the time they’re not open, and when they are open… you’re waiting for at least 30 minutes in the drive-thru.
Tonight, October 9th, I arrived at 10:15pm…Sat in line at the drive-thru behind 6 other cars. After sitting for 15 minutes, cars started pulling off. FINALLY someone from inside came out with a piece of paper with black marker written on it telling people that they had closed at 9pm. WHAT!!!!! Why is the sign JUST going out and it’s AFTER 10:30??!
Unacceptable! Unprofessional! Not apologetic! Not a care in the world!
This is not the first time this location has done these types of things. There always seems to be something wrong! Short staffed, closed early, an hour long wait in the drive thru… and the staff could care less. It’s like they DON’T want your business.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Charlotte, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Charlotte, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (704) 517-0412.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Billy Graham 22 Wendy’s serve breakfast?
Yes, this Wendy’s location in Charlotte, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the opening hours for the Wendy's at 2801 Boyer Street, Charlotte, NC?
Wendy's at 2801 Boyer Street is open daily from 7:00 AM to 2:00 AM, including drive-thru service.
Does this Wendy's location serve breakfast?
Yes, Wendy's at this location serves breakfast. You can order breakfast combos and sandwiches through their app or website.
Can I order Wendy's delivery near me in Charlotte, NC?
Yes, delivery may be available. To check, use the Wendy's app or visit order.wendys.com and enter your delivery address.
What payment options are accepted at Wendy's on Boyer Street?
The location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru service at this Wendy's location?
Yes, the Wendy's at 2801 Boyer Street offers a drive-thru available daily from 7:00 AM to 2:00 AM.
How can I contact the Wendy's at 2801 Boyer Street for questions or feedback?
You can call (704) 517-0412 or provide feedback via the Wendy's Customer Satisfaction Survey online or their Customer Care team through their Contact page.
Are there other fast food restaurants near this Wendy's?
Yes, nearby fast food options include McDonald's, Taco Bell, KFC, and Bojangles'. These provide alternatives or additional choices when visiting the area.
What nearby places can help travelers visiting Wendy's at Boyer Street?
Charlotte N.C. Airport and Sixt Rent A Car agencies are nearby, making it convenient for visitors to grab a meal or a quick bite before or after their travel.
Are there gas stations or convenience stores near Wendy's for quick errands?
Yes, nearby places include 7-Eleven, Mobil, Exxon & Mobil Stations, and Great Lakes Petroleum, which are convenient for fueling up or grabbing essentials.
Does Wendy's offer a mobile app for ordering?
Yes, you can order from Wendy's through their official mobile app, available on the Apple App Store, providing a convenient way to place orders for pickup or delivery.