Wendy's

3.7
1461 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
8720 Rachel Freeman Way, Charlotte, NC
28278, United States

Hours

Reviews

3.7
1,461 reviews
5 stars
613
4 stars
354
3 stars
176
2 stars
103
1 star
215

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and long wait times.

Food Quality

Food was generally described as hot and fresh, but there were complaints about incorrect orders and overcooked items.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in the bathrooms and dining area.

Speed of Service

Many customers expressed frustration with slow service, especially in the drive-thru, with some waiting excessively long for their orders.
  • KT
    Kiersten Thomas
    1 day ago
    1.0
    They expected me to carry 5 drinks without a carrier plus the bags of food. The girl taking orders had an attitude. The guy handing me my bags got an attitude when I told him I didn’t have everything I paid for. Food was cold.
  • RG
    rodney goins
    Dec 24, 2025
    5.0
    I would have gave the food five stars but they have shrunk the junior bacon cheeseburger so much it's unrecognizable it reminds me of a White castle's hamburger now with more ingredients on it.
  • RB
    Robin Banks
    Dec 24, 2025
    5.0
    Fast n friendly
  • JG
    Jessie Gore
    Dec 6, 2025
    5.0
    Excellent service, Chris was very nice
  • BC
    Billy Chanthilack
    Nov 25, 2025
    5.0
    Food was hot and fresh. Haven't been here for a bit. The drive-thru wasn't busy at all.

Frequently Asked Questions About Wendy's

Is Berewick Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is this Wendy's location in Charlotte, NC currently open?

Yes, this Wendy's location is open every day from 6:30 AM to 2:00 AM.