Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,453 reviews
5 stars
606
4 stars
355
3 stars
175
2 stars
103
1 star
214
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their friendliness and attentiveness, others are reported as rude or unhelpful.
Food Quality
Many customers appreciate the freshness and quality of the food, particularly the burgers and fries, although there are complaints about incorrect orders and food preparation.
Speed of Service
Numerous reviews highlight slow service, especially in the drive-thru, with long wait times reported even when few customers are present.
Cleanliness
The cleanliness of the restaurant is noted positively by some, but others report unsanitary conditions, particularly in the bathrooms.
Staffing Issues
Several reviews mention understaffing, leading to delays in service and order fulfillment.
- JYJulia Yaroshevich6 days ago5.0I always get great service here, ordered in drive thru, got my food in less than 2 minutes. Order was correct, hot and yummy. Service is friendly.
- AAAaronNov 9, 20254.0food was good, sweet tea was good too not all watery or flavorless like some Wendy's makes it
- MLMaria LOct 24, 20255.0I had such a great experience at this Wendy’s today! Craig at the drive-thru was absolutely amazing — super friendly, polite, and went above and beyond with his customer service. He made sure my order was perfect and his positive attitude really stood out. It’s so refreshing to see someone who genuinely cares about making customers happy. Thank you, Craig, for making our day! 👏🍔🥤
- BGBeau GalaherOct 10, 20251.0Overcooked chicken, understaffed, served me the wrong frosty size, then lied to me about it. I asked for a spoon and the guy lied to me saying he'd grab one, but then he didn't
- EPEd PriceOct 2, 20255.0The employees who work late, after 9pm, are really great! They served me a burger and drink even though I didn't gave a car and had to walk up to the drive-thru. Craig is the MAN and the other 2 employees were great, too. If you mage this Wendy's, please give these hard-working young people a huge compliment and my thanks!
Frequently Asked Questions About Wendy's
Is Berewick Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Charlotte, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Charlotte, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (980) 579-9049.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Berewick Wendy’s serve breakfast?
Yes, this Wendy’s location in Charlotte, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is this Wendy's location in Charlotte, NC currently open?
Yes, this Wendy's location is open every day from 6:30 AM to 2:00 AM.
Does this Wendy's offer drive-thru service?
Yes, this Wendy's location has a drive-thru open daily from 6:30 AM to 2:00 AM.
Can I order Wendy's food for delivery near me?
Delivery availability varies by location. You can check for delivery service via the Wendy's app or their website at order.wendys.com by entering your address.
Does this Wendy's serve breakfast, lunch, and dinner?
Yes, this location serves breakfast, lunch, and dinner.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Where is this Wendy's located?
Wendy's is located at 8720 Rachel Freeman Way, Charlotte, NC 28278, United States.
How can I contact this Wendy's for questions or feedback?
You can call this location at (980) 579-9049, reach Wendy's Customer Care at 888-624-8140, or use their Contact page and feedback survey online.
What are some nearby places I can visit near this Wendy's?
Nearby, you can visit IVX Health Infusion Center, Dental Care at Berewick, and Residence Inn by Marriott Charlotte Steele Creek.
Which other fast food restaurants are close to this Wendy's?
Nearby fast food options include Arby's, McDonald's, Zaxby's, Smithfield's Chicken 'N Bar-B-Q, and MOD Pizza, giving you plenty of variety.
How can nearby places like hotels and medical centers be helpful when visiting this Wendy's?
Visitors to nearby hotels like Residence Inn Charlotte Steele Creek can conveniently dine at Wendy's. Those visiting medical centers such as Novant Health or IVX Health Infusion Center may also choose Wendy's for quick meals before or after appointments.