Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,372 reviews
5 stars
456
4 stars
280
3 stars
208
2 stars
94
1 star
334
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and dismissive attitudes.
Order Accuracy
Many customers reported receiving incorrect orders multiple times, leading to frustration.
Food Quality
Several reviews mentioned issues with food quality, including cold items, expired ingredients, and incorrect items.
Cleanliness
Some customers noted that the restaurant was clean, while others reported unsanitary conditions.
Speed of Service
Customers frequently complained about slow service, particularly in the drive-thru, with long wait times reported.
- AZArnold ZavalaNov 9, 20251.0Cada vez la comida es de menos calidad
- NFNatalie FloresOct 28, 20251.0Just keep on driving and find a different Wendy’s. The fries were stale and old and the chicken in my sandwich had a rubbery texture. Even my coke tasted off. Very disappointed.
- ARAryam RiveraOct 19, 20251.0If I could give this zeros stars I would. My experience was absolutely ridiculous I went to this Wendy’s around 12 AM on October 14–15, and it was honestly one of the worst fast food experiences I’ve ever had. We waited in line for about 20 minutes just to place our order, and the staff was extremely rude from the start. They got our order completely wrong and the soda was flat. We had ordered a Baconator with no cheese or mayo and added lettuce because I’m allergic to mayo. The first sandwich they gave us had extra mayo, cheese, and lettuce. So we got back in line (now behind about 10 cars) and waited almost another hour to get it fixed. When we finally reached the speaker again, we politely explained the issue, but the employee was dismissive and rude. At the window, they literally shoved the bag at us without a word. When we checked the food again, it was still wrong — the sandwich still had cheese and no lettuce, and they shorted us a large fry that we paid for. At that point, we just gave up. Between the awful customer service, wrong order (twice!), and the unprofessional attitude of the employees, this location clearly doesn’t care about their customers. The night shift needs serious retraining or new management because this was unacceptable. I left hungry, frustrated, and completely disappointed
- FAFaith AmadorOct 8, 20255.0I always order online and pick it up, and lately my order has been spot-on every time! I really appreciate getting exactly what I paid for.
- SHScott HarveyOct 4, 20251.0Guy at the drive thru couldn't speak clearly and was rude
Frequently Asked Questions About Wendy's
Is Arrowood Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Charlotte, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Charlotte, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (704) 614-5408.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Arrowood Wendy’s serve breakfast?
Yes, this Wendy’s location in Charlotte, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours of Wendy's at 7900 Arrowridge Road?
Wendy's is open daily from 6:30 AM to 2:00 AM.
Does Wendy's at Arrowood offer drive-thru service?
Yes, the Wendy's location provides drive-thru service with hours from 6:30 AM to 2:00 AM every day.
Can I get delivery from this Wendy's location?
Yes, delivery is available. To check if Wendy's delivers to your address, use the Wendy's app or order.wendys.com and enter your delivery address.
Does this Wendy's location serve breakfast?
Yes, breakfast is served. You can order breakfast combos, sandwiches, coffee, and sides via the app or website.
What payment methods are accepted at Wendy's Arrowood?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
How can I contact the Wendy's at 7900 Arrowridge Road with questions or feedback?
You can call Wendy's directly at (704) 614-5408, or contact Customer Care through the Wendy's website or phone at 888-624-8140.
Are there nearby hotels where visitors can stay when visiting Wendy's at Arrowood?
Yes, nearby hotels include Fairfield Inn and Suites by Marriott Charlotte Arrowood, MainStay Suites Charlotte Arrowood, Candlewood Suites Charlotte - Arrowood, Sonesta ES Suites Charlotte Arrowood, and Hyatt Place Charlotte/Arrowood.
What other fast food restaurants are near Wendy's at 7900 Arrowridge Road?
Nearby fast food options include Sonic Drive-In, Jack in the Box, MrBeast Burger, and Ruby Tuesday.
Are there coffee shops near Wendy's where customers can visit before or after their meal?
Yes, Starbucks is a nearby coffee shop where customers can enjoy coffee or smoothies before or after visiting Wendy's.
Where can I find Wendy's menu and place an order online?
You can view the menu at https://menu.wendys.com/ and place orders online at https://order.wendys.com.