Brand Certified
Wendy's
3.7(834 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
7712 Rea Rd, Charlotte, NC
28277, United States
Certified by Wendy's • Mar 01, 2026
(704) 614-8542
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/nc/charlotte/7712-rea-rd
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.7
834 reviews
5 stars
343
4 stars
196
3 stars
108
2 stars
44
1 star
143
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many customers reported receiving cold or unsatisfactory food, with complaints about freshness and incorrect items.
Cleanliness
Some reviews praised the cleanliness of the restaurant, while others noted unsanitary conditions, particularly in the bathrooms.
Staff Attitude
Mixed feedback on staff attitude; some customers experienced friendly service, while others encountered rude or dismissive behavior.
- NNNeeravFeb 22, 20261.0Avoid this Wendy's if possible, I waited 20 minutes for my order, they gave me cold food and the wrong order, when I asked them about the incident, these employees flipped me off and started crying. Being hostile to me and acting like you are the victim isn't fair.
- DWDiamond WilliamsJan 27, 20261.0I logged into my Gmail account just to write this review to talk about how nasty and horrible. The food is here. The soda has not been changed in months almost a year counting The food is never fresh. The fries are always cold. The nuggets always taste like they’ve been sitting under the light for three days and anytime you ask for fresh food they’ll put your food in the microwave and heat up the box and then give you the food inside the heated box. Horrible, horrible horrible it should be closed, especially for the area that is in despicable the food taste like how they must feel every day at work don’t ever go back to this one he’s ever again I’ve rather drive an extra 15 minutes then the waste of my time ever again coming here
- AAAndreyJan 23, 20265.0Came here on Jan 23 2026 around 6:30. Was hesitant coming here based on recent reviews but the staff was great. Probably the best fast food drive thru experience I’ve had in a long time. Definitely a good crew working on this day/time
- SPS PJan 21, 20261.0Stopped by here to grab a burger and chicken sandwich for lunch via the drive thru. Pulled around and sat there waiting to pay. The girl at the window was hunched consumed with her phone. I waited some more to see if she would even look up, nope. I honked my horn and scared the daylights out of her then left and went to Chick fil a.
- JMJoe MatthesiusJan 16, 20262.0There was one small piece of bacon on a son of baconator. The bacon is a shadow of the quality it was 2 years ago. This is why Wendy's locations are closing. I wish I went to any other fast food location. This is the worst son of baconator I've ever had.
Frequently Asked Questions About Wendy's
Is Stonecrest Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 7712 Rea Rd, Charlotte, NC?
Wendy's at 7712 Rea Rd, Charlotte, NC is open daily from 7:00 AM to 2:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, this Wendy's location has a drive-thru open daily from 7:00 AM to 2:00 AM.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy's food online at order.wendys.com or through the Wendy's mobile app available on the App Store.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Does this Wendy's serve breakfast and what meals are available?
Yes, this Wendy's serves breakfast, lunch, and dinner. You can find breakfast combos, sandwiches, coffee, and sides.
How can I provide feedback or contact this Wendy's location?
You can provide feedback via the Wendy's Customer Care page, live chat, call 888-624-8140, or contact the location directly at (704) 614-8542.
Is there a Wendy's app and how can it enhance my experience?
Yes, Wendy's has a mobile app available on the App Store that allows you to order food, find deals, and access mobile ordering features.
What nearby dining options are available around Wendy's at 7712 Rea Rd?
Nearby restaurants include Firebirds Wood Fired Grill, Cantina 1511 (Mexican), Napa Bistro & Wine Bar, Barolo Tuscan Grill, Basil Thai Cuisine, Marble Slab Creamery, Qdoba Mexican Grill, Chipotle Mexican Grill, and Miró Spanish Grille.
Are there any convenient nearby services like ATMs or shipping centers?
Yes, nearby services include Wells Fargo ATM, Bank of America ATM, and a UPS Access Point location for shipping and post office needs.
What nearby shopping or wellness options can I visit before or after dining at Wendy's?
Nearby you can explore boutiques like Apricot Lane Boutique and Fab'rik, as well as wellness options like VociMedSpa, BODYBAR Pilates, Hannah DeSio Hair Salon, and Dolce Lusso Salon and Spa.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website