Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly in the drive-thru.
Food Quality
Food quality was inconsistent, with reports of cold, undercooked, or stale items.
Cleanliness
The establishment was noted as dirty by several customers, with specific mentions of unsanitary conditions.
Wait Times
Customers frequently complained about long wait times both in the drive-thru and for food preparation.
Management Issues
There were multiple mentions of poor management and lack of training for employees, leading to negative customer experiences.
DT
Deborah Taylor
Nov 12, 2025
1.0
11/11/25 at 6500 Albermarle Rd 2:10a-2:30a. I came through the drive thru window with myself and 2 of my Lyft passengers. We ordered $37 worth of 3 combos (A baconator, double cheese, and a spicy chicken combos with 3 large drinks- coke, ginger ale, and water). Your cashier (black middle aged female with glasses) at the drive thru had us pull up to bring combos to us. She first brought out food bags (she stated she had to supplement thin meat for regular meat). She then went back to retrieve our 3 large drinks in a cardboard holder that "ALL 3 LARGE DRINKS" spilled on me in my driver's door in 25 degree weather!!! I was soaked from chest to toe and so was my car door and entire driver side and back passenger side (drinks flooded the back floor from front floor spill)!
EM
EJ Merritt
Nov 6, 2025
5.0
Fast and friendly!
CB
Charles Blakely
Nov 6, 2025
1.0
Horrible i went through the drive through? They are very rude. I will never go back to that. Wendy's ever again.
JD
J D
Oct 23, 2025
1.0
RUDE! Snatched money out my hand rushed me while placing order...no type of hello just slammed window....She decided to work there lol and I see why she probably can't get another job smh....orange hair and glasses black frames
SJ
Sew J
Oct 22, 2025
5.0
I thought I would do a more current review of this establishment. I decided to have lunch here on 10/22/ 25 around 2:30 and opted to dine inside this time. The interior was immaculately clean and well decorated with appropriate soft listening music. The cashier was a young man who was friendly and professional. The food was hot and delicious. As I sat there eating it felt like I had gone to a Wendy's by South Park. It was so serene and no employees talking overly loud and using foul language The only thing I regretted was I came alone and didn't bring my family. It was quite perfect.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Charlotte, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Charlotte, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (704) 516-0975.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Albemarle Rd Wendy’s serve breakfast?
Yes, this Wendy’s location in Charlotte, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on Albemarle Rd?
The drive-thru is open daily from 7:00 AM to 2:00 AM.
Does the Wendy's at 6500 Albemarle Rd serve breakfast?
Yes, this location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
You can pay with American Express, Cash, Discover, Mastercard, and Visa.
Is dine-in available at Wendy's on Albemarle Rd?
Yes, this Wendy's location offers dine-in service in addition to drive-thru and delivery options.
How can I order Wendy's online or via an app?
You can order online at order.wendys.com or use the Wendy's mobile app available on the Apple App Store.
Is delivery available at this Wendy's location?
Delivery is available where offered; check the Wendy's app or order.wendys.com to see if delivery is offered in your area.
How can I contact Wendy's Albemarle Rd location directly?
You can call the location directly at (704) 516-0975 for questions or feedback.
Are there any burger restaurants near Wendy's Albemarle Rd?
Yes, nearby burger restaurants include Cook Out and KFC, great options to consider if you're in the area looking for alternatives.
What are some nearby places to visit when going to Wendy's on Albemarle Rd?
You can visit the Museum of Local Attractions nearby, ideal for a quick cultural stop before or after your meal.
Are there any postal services close to Wendy's Albemarle Rd?
Yes, there are multiple nearby postal services including USPS Collection Point, United States Postal Service, and Post Office Idlewild Annex, convenient for mailing needs during your visit.