Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers consistently reported extremely slow service, particularly in the drive-thru, with many expressing frustration over long wait times.
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, with specific employees being mentioned for their negative attitudes.
Food Quality
While some customers praised the food as hot and delicious, others experienced issues with incorrect orders, cold food, and even raw burgers.
Cleanliness
Several reviews noted that the restaurant was dirty, with complaints about unsanitary conditions in both the dining area and bathrooms.
Management Issues
There were multiple mentions of poor management practices, including lack of training for staff and failure to address customer complaints effectively.
FK
Frank Kapelar
Dec 30, 2025
2.0
There rating was brought down by the taste of the food. The staff and service were great. It has been a long time since I ate at Wendy's. The burger was the same as also, but the iced tea and the fries were no where as good as they used to be. The iced tea was very weak, no flavor at all and the fries tasted like fried Pringle (not good). Has Wendy's changed where they get the fries and their tea bags?
BR
BobbieJo Rodriguez
Dec 30, 2025
5.0
The food is always hot and the wait time is usually less than expected. Love it
DP
d P
Dec 29, 2025
1.0
Sat in the drive thur for bout 45 minutes.. than got asked to pull up and wait for the food... waited other 30 minutes for the food and it was the wrong burgers we order and cold fries... how do you have cold fries after you wait for your order vary dissatisfied...
SJ
Ski Jackson
Dec 17, 2025
1.0
Ice cream machine never work
IM
Irene Mendez
Nov 25, 2025
1.0
On my recent visit the employee at the drive thru not sure what her name is but she's an older African American lady that clearly doesn't want to be there. RUDE to the point she telling her co-workers that she doesn't care and that it's almost time for her to leave. She makes it very difficult to even order cuts you freaking off in the middle of order very impatient and was unwilling to help. Y'all may need to have a conversation with her before y'all start losing more customers cause no one has the time to be taking any disrespect. Everyone needs to look at the reviews before coming here cause it's freaking pointless don't like your job find a new one. Clearly management don't seem to care if everyone else complaining about the same lady.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on Albemarle Rd?
The drive-thru is open daily from 7:00 AM to 2:00 AM.
Does the Wendy's at 6500 Albemarle Rd serve breakfast?
Yes, this location serves breakfast including combos, croissants, biscuits, classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
You can pay with American Express, Cash, Discover, Mastercard, and Visa.
Is dine-in available at Wendy's on Albemarle Rd?
Yes, this Wendy's location offers dine-in service in addition to drive-thru and delivery options.
How can I order Wendy's online or via an app?
You can order online at order.wendys.com or use the Wendy's mobile app available on the Apple App Store.
Is delivery available at this Wendy's location?
Delivery is available where offered; check the Wendy's app or order.wendys.com to see if delivery is offered in your area.
How can I contact Wendy's Albemarle Rd location directly?
You can call the location directly at (704) 516-0975 for questions or feedback.
Are there any burger restaurants near Wendy's Albemarle Rd?
Yes, nearby burger restaurants include Cook Out and KFC, great options to consider if you're in the area looking for alternatives.
What are some nearby places to visit when going to Wendy's on Albemarle Rd?
You can visit the Museum of Local Attractions nearby, ideal for a quick cultural stop before or after your meal.
Are there any postal services close to Wendy's Albemarle Rd?
Yes, there are multiple nearby postal services including USPS Collection Point, United States Postal Service, and Post Office Idlewild Annex, convenient for mailing needs during your visit.