Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted extremely poor customer service, with staff being rude, dismissive, and unprofessional.
Food Quality
Many customers reported receiving cold, stale, or improperly prepared food, including raw items and missing condiments.
Long Wait Times
Customers frequently complained about excessive wait times at both the drive-thru and inside the restaurant, often exceeding 20 minutes.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty interiors and unpleasant odors.
Management Issues
There were consistent calls for better management and staffing, with many customers suggesting that the location should be closed due to ongoing issues.
LN
Lenny Noguera
Nov 3, 2025
1.0
I’m writing this review in hopes of helping others have a better experience. I was there recently, and the manager on the evening shift was being a total jerk. Not only did he take a long time to assist me, but while he was helping me, he continued to have a bad attitude and acted like he didn’t want to help me or my family. He also raised his voice at us, and even though I stayed calm, he felt the need to yell — completely unprofessional on his part. As a leader, he should not have been so disrespectful toward me.
JH
Jalen Harris
Oct 31, 2025
5.0
Ms. Renee was the bomb dot COM!!! She was Super patient and understanding. Having a rough night is sugar coating it. Nevertheless, she was a model definition of the BACKBONE of America. I was... Am privileged and honored she gave us an unforgettable experience. We'll be back and hungry for more.
JD
Jackie Diaz
Oct 31, 2025
5.0
We went through the drive through and the store manager, Renee was very sweet. She was kind and honestly the best customer service I have had at a Wendy's!
GP
Grisel P.
Oct 30, 2025
1.0
I'm giving you a star because I won't be able to leave a review otherwise.
I get that (even that early) you had no chili left. However, I paid for ingredients to be added to my burgers, which you failed to provide, and by the time I realized.. I could no longer get a refund.
From someone who enjoyed (way back when) working in the service industry, please, do better.
Kind regards,
🧚♀️.. 🖖...
JD
J D
Oct 23, 2025
2.0
Please fire the girl with orange braids....attitude SUPER NASTY. Made my experience awful . Pulling up I noticed she was in lobby eating because it was slow...Rushed us over the microphone and snatched money out my hand. SHE decided to work there not me! Just really bad energy!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Charlotte, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Charlotte, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (704) 420-0675.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Sharon-Amity 27 Wendy’s serve breakfast?
Yes, this Wendy’s location in Charlotte, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 5801 N. Sharon-Amity Rd?
The drive-through is open daily from 10:00 AM to 2:00 AM.
Is this Wendy's location currently open?
Yes! This Wendy's is open and committed to serving quality food every day.
Does Wendy's at this location offer delivery service?
Yes, delivery is available through the Wendy's app or at order.wendys.com by entering your address.
What payment methods are accepted at Wendy's on N. Sharon-Amity Rd?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing can be viewed online at menu.wendys.com or order.wendys.com once you select this location.
Does this Wendy's location serve breakfast?
Yes, breakfast is served including combos, sandwiches, coffee, and sides.
How can I contact Wendy's at 5801 N. Sharon-Amity Rd for questions or feedback?
You can call them directly at (704) 420-0675 or reach the Customer Care team via their contact page or live chat.
What nearby dining options are available around Wendy's?
Nearby restaurants include Pollo Campero, Cook Out, and another Wendy's, offering variety in fast food and Latin American cuisine.
Are there convenient stores or pharmacies near Wendy's at Sharon-Amity?
Yes, Walgreens is nearby for pharmacy needs and convenience items.
What other services can customers access near this Wendy's location?
Customers can find automotive services at Firestone Complete Auto Care and Ali Automotive Inc., mobile phone stores like Metro by T-Mobile, and a UPS Access Point for shipping needs nearby.