Brand Certified
Wendy's
3.7(656 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
5501 Birmingham Pkwy, Charlotte, NC
28208, United States
Certified by Wendy's • Mar 01, 2026
(770) 337-7773
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/nc/charlotte/5501-birmingham-pkwy
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutNot available
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.7
656 reviews
5 stars
244
4 stars
161
3 stars
121
2 stars
51
1 star
79
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service varied widely, with some praising friendly and efficient staff, while others reported rude service and incorrect orders.
Food Quality
Food quality was inconsistent; some customers enjoyed fresh and hot meals, while others received cold or poorly presented food.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of dirty tables and unsanitary conditions.
Value for Money
Many customers felt that prices were high for the quality of food received, especially given the airport location.
Speed of Service
Service speed was generally noted as quick, especially during busy times, although some customers experienced delays.
- JMJason McGrayFeb 23, 20265.0What you would expect from Wendy's. One of the cheaper places in the airport.
- KHKate HenryFeb 22, 20263.0I asked for milk and he said “Milk what?” Milk bro… milk bottle.
- BCB CFeb 20, 20265.0Great spot near gates A5-A7 for a cheap and quick meal, or sweet treat before flight. I had a long day of flyin', Orlando-Charlotte-Des Moines. I ate a decent meal in Orlando before my first flight, but once I got to Charlotte and seen my 45 minute connection time, the boredom turned into the desire for a sweet treat. Half chocolate half vanilla Frosty scratched the itch. Something about cheap frozen dairy products that just hits the spot sometimes.
- RBRobert BurtonFeb 9, 20263.0Dont trust them. Dont leave the drive thru windiw without checking your order. I ordered a salad. They gave me a spoon to eat it with. I asked for an extra dressing. Didn't get it.
- MMMarkJan 12, 20261.0Middle of lunch, but burger was cold and cheese not even melted. I don't expect the world at the airport, but the basics for $16 would be nice.
Frequently Asked Questions About Wendy's
Is Charlotte Airport Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Charlotte Airport Wendy's location currently open?
Yes, the Charlotte Airport Wendy's is open every day from 6:00 AM to 10:00 PM.
Does this Wendy's location at Charlotte Airport offer breakfast?
Yes, this location serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment methods are accepted at Charlotte Airport Wendy's?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I order Wendy's food from Charlotte Airport?
You can order via the Wendy's app or online at order.wendys.com and choose this location for pickup or delivery if available.
Does this Wendy's offer dine-in service?
Yes, the Charlotte Airport Wendy's serves dine-in customers but does not offer takeout, drive-thru, or curbside pickup.
How do I contact Charlotte Airport Wendy's for questions or feedback?
You can call directly at (770) 337-7773 or use the Customer Care Live Chat and contact forms on the Wendy's website.
Are there nearby airport terminals or gates to Wendy's at Charlotte Douglas International Airport?
Yes, Wendy's is located near Main Concourse and Gate A8 in Concourse A, making it convenient for travelers to grab food before or after flights.
What other dining options are close to Charlotte Airport Wendy's?
Nearby dining options include Frankly Gourmet, Cinnabon for desserts, Panera Bread for café-style food, and Phipps Bistro, all within the airport area.
Are there nearby transportation services or car rentals at Charlotte Douglas International Airport?
Yes, E-Z Rent A Car is nearby for car rentals, and airport terminals like CLT Terminal A are close to Wendy's for convenient travel connections.
How can Wendy's customers make use of nearby airport amenities during their visit?
Customers can enjoy their meal at Wendy's, then visit nearby spots such as the Lego Pop-up Shop for toys or use airport currency exchange at Travelex before their flight.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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