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Wendy's

3.7
(656 reviews)

Business Details

(770) 337-7773

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutNot available
  • Curbside pickupNot available

Location

Wendy's
5501 Birmingham Pkwy, Charlotte, NC
28208, United States

Hours

Reviews

3.7
656 reviews
5 stars
244
4 stars
161
3 stars
121
2 stars
51
1 star
79

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service varied widely, with some praising friendly and efficient staff, while others reported rude service and incorrect orders.

Food Quality

Food quality was inconsistent; some customers enjoyed fresh and hot meals, while others received cold or poorly presented food.

Cleanliness

The cleanliness of the restaurant was frequently criticized, with reports of dirty tables and unsanitary conditions.

Value for Money

Many customers felt that prices were high for the quality of food received, especially given the airport location.

Speed of Service

Service speed was generally noted as quick, especially during busy times, although some customers experienced delays.
  • JM
    Jason McGray
    Feb 23, 2026
    5.0
    What you would expect from Wendy's. One of the cheaper places in the airport.
  • KH
    Kate Henry
    Feb 22, 2026
    3.0
    I asked for milk and he said “Milk what?” Milk bro… milk bottle.
  • BC
    B C
    Feb 20, 2026
    5.0
    Great spot near gates A5-A7 for a cheap and quick meal, or sweet treat before flight. I had a long day of flyin', Orlando-Charlotte-Des Moines. I ate a decent meal in Orlando before my first flight, but once I got to Charlotte and seen my 45 minute connection time, the boredom turned into the desire for a sweet treat. Half chocolate half vanilla Frosty scratched the itch. Something about cheap frozen dairy products that just hits the spot sometimes.
  • RB
    Robert Burton
    Feb 9, 2026
    3.0
    Dont trust them. Dont leave the drive thru windiw without checking your order. I ordered a salad. They gave me a spoon to eat it with. I asked for an extra dressing. Didn't get it.
  • MM
    Mark
    Jan 12, 2026
    1.0
    Middle of lunch, but burger was cold and cheese not even melted. I don't expect the world at the airport, but the basics for $16 would be nice.

Frequently Asked Questions About Wendy's

Is Charlotte Airport Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Charlotte Airport Wendy's location currently open?

Yes, the Charlotte Airport Wendy's is open every day from 6:00 AM to 10:00 PM.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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