Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, particularly from management, leading to a negative dining experience.
Food Quality
Customers reported issues with cold, overcooked, and incorrect food orders, contributing to dissatisfaction.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and unclean dining areas.
Wait Times
Many customers experienced excessively long wait times in both the drive-thru and inside the restaurant, often leading to frustration.
FF
Forever28
Feb 11, 2026
1.0
Horrible service cold food twice in 1 setting
QL
Queen Lee
Feb 6, 2026
5.0
Skeptical because of the reviews but everything was excellent!!! This was during the night shift, too! Prompt, friendly service, fresh food, no issues!! Thanks night crew!!
JY
Julia Yaroshevich
Feb 3, 2026
5.0
Was skeptical dining here because of the bad reviews but I was extremely satisfied! Met was smiling faces, my food was made hot, fresh and quick. Restaurant and bathrooms are spotless. Love to see a 98.5 sanitation score.
AT
Alexis Thorpe
Jan 2, 2026
2.0
Food was overcooked
BW
Bruce Wayne
Dec 4, 2025
1.0
Disrespectful! I as using the bathroom and this rude staff doesn’t even knock just unlocks the door? Why would you do that? It’s locked why would you force it unlocked? Don’t even bother to ask if any one was inside. The lack of common sense, what’s wrong with you?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on Albemarle Road in Charlotte, NC?
The drive-thru at Wendy's on 11801 Albemarle Road is open daily from 7:00 AM to 2:00 AM.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, this Wendy's serves breakfast, lunch, and dinner to customers.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app available on the Apple App Store.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is there a drive-thru available at this Wendy's location?
Yes, this Wendy's location features a drive-thru service for your convenience.
Is Wendy's at 11801 Albemarle Road in Charlotte open for dine-in service?
Yes, Wendy's at this location offers dine-in service along with takeout and delivery options.
How can I provide feedback about my experience at this Wendy's location?
You can provide feedback through Wendy's Customer Care live chat, phone at 888-624-8140, or by filling out the Customer Satisfaction Survey referencing your receipt details.
Are there medical facilities near Wendy's on Albemarle Road where I can go before or after dining?
Yes, nearby medical facilities include Atrium Health Primary Care Lemmond Farm Family Medicine, Atrium Health Urgent Care, and Novant Health Mint Hill Medical Center, among others.
Which nearby fast food restaurants can I visit near this Wendy's?
Nearby fast food options include another Wendy's location and Whataburger, both within close proximity to this Wendy's.
Are there any community services or notable landmarks near Wendy's on Albemarle Road?
Yes, nearby are Lemmond Farm Apartments, Mây Thong Dong charity organization, and the Tu viện Bạch Vân religious organization.
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