Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
2.7
551 reviews
5 stars
163
4 stars
60
3 stars
31
2 stars
36
1 star
261
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted extremely rude and unprofessional behavior from staff, particularly a manager named Misty, leading to a negative customer experience.
Order Accuracy
Many customers reported receiving incorrect orders, missing items, and cold food, indicating a significant issue with order fulfillment.
Wait Times
Customers consistently complained about excessively long wait times in both the drive-thru and inside the restaurant, often exceeding 30 minutes.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty restrooms and food preparation areas, contributing to a poor dining experience.
Staff Training
There were multiple mentions of untrained staff and a lack of management oversight, resulting in chaotic service and poor customer interactions.
- PLPeter LoweNov 1, 20251.0I received my 5 dollars change in quarters. I asked for a spicy chicken sandwich plain with Asiago cheese and a sprite. I got a standard spicy chicken sandwich with tomato mayo and lettuce with no cheese. I waited 15 minutes in drive thru. It took the dude almost 5 minutes to get me my change. The worker seemed to have no decorum or respect or care. I have worked at multiple Wendy’s locations in the past and this dude should be fired. Honestly this place seems to be ran terribly. They should make me the owner and I’ll fire all the incompetent people.
- SISarah IsonOct 19, 20251.0Honestly they shouldn’t have shut the other location down because this one deserves nothing but the dirt the built the building on. It doesn’t matter how many tries you give them nothing is ever right. They constantly give out the wrong order to DoorDash and have you wait for food that comes incorrect and cold. Along with incorrect orders and terrible food quality on multiple occasions they had no soap or hand sanitizer in the bathroom. Multiple hairs in the food and no real customer service. It gets to a point.
- TSTerrell SmithOct 11, 20251.0Inside for 7 minutes with no greeting. Looks like they were trying to clear up the drive thru.
- SVSoukio VangOct 8, 20251.0They couldn't take my order due to a shift change and that the person called out. Terrible!
- SSSTARDRIFTER777 “stardrifter777”Sep 27, 20251.0Me and my father walked in to order some food, ordered at the kiosk and waited in line for about 15 minutes. While we waited everyone that was back there did NOT have a clue of what they were doing, I saw some the lady cooking the food with gloves on REACH into her dirty hoodie and itch something in her armpits. Not to mention we never received our food and upon leaving we announced that we were unsatisfied, and some young lady yelled at me and my father “we are just teenagers”. This was a horrible experience and will never be coming back. 0/10
Frequently Asked Questions About Wendy's
Is Lemmond Farms Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Charlotte, NC?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Charlotte, NC into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (704) 249-9660.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Lemmond Farms Wendy’s serve breakfast?
Yes, this Wendy’s location in Charlotte, NC serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on Albemarle Road in Charlotte, NC?
The drive-thru at Wendy's on 11801 Albemarle Road is open daily from 7:00 AM to 2:00 AM.
Does this Wendy's location offer breakfast, lunch, and dinner?
Yes, this Wendy's serves breakfast, lunch, and dinner to customers.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app available on the Apple App Store.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is there a drive-thru available at this Wendy's location?
Yes, this Wendy's location features a drive-thru service for your convenience.
Is Wendy's at 11801 Albemarle Road in Charlotte open for dine-in service?
Yes, Wendy's at this location offers dine-in service along with takeout and delivery options.
How can I provide feedback about my experience at this Wendy's location?
You can provide feedback through Wendy's Customer Care live chat, phone at 888-624-8140, or by filling out the Customer Satisfaction Survey referencing your receipt details.
Are there medical facilities near Wendy's on Albemarle Road where I can go before or after dining?
Yes, nearby medical facilities include Atrium Health Primary Care Lemmond Farm Family Medicine, Atrium Health Urgent Care, and Novant Health Mint Hill Medical Center, among others.
Which nearby fast food restaurants can I visit near this Wendy's?
Nearby fast food options include another Wendy's location and Whataburger, both within close proximity to this Wendy's.
Are there any community services or notable landmarks near Wendy's on Albemarle Road?
Yes, nearby are Lemmond Farm Apartments, Mây Thong Dong charity organization, and the Tu viện Bạch Vân religious organization.