Tropical Smoothie Cafe

4.3
358 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
8948 JM Keynes Drive, Charlotte, NC
28262, United States

Hours

Reviews

4.3
358 reviews
5 stars
251
4 stars
47
3 stars
20
2 stars
10
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor service experiences.

Product Quality

Many customers enjoyed the smoothies and food, noting freshness and taste, but some complained about portion sizes and quality issues, such as watered-down smoothies.

Cleanliness

The establishment is generally described as clean, but there are concerns about hygiene, including reports of hair found in food.

Pricing

Customers expressed that prices are on the higher side, with some feeling that the value does not match the cost, especially regarding portion sizes.
  • CA
    Chantel Akers
    3 days ago
    1.0
    This place is better in the day time. A guy with a scar on his face tired to over charge me for a smoothie. I looked at him and said that isn’t right and then he changed the price to the right amount. I made sure I used my points after he tired to cheat me. Not cool.
  • MM
    Margé
    5 days ago
    1.0
    I ordered for delivery and when I received my food it had written in the box “tip your driver!!” I find that extremely rude. The employees have no idea if I tipped in cash or not or after my delivery! and it’s not their business!! What I do with my money is MY business not theirs. It’s very unprofessional! I know it was the employees who did it because they wrote on my bag the order number and my bad was sealed when delivered.
  • JO
    Jay O'Neal
    Dec 2, 2025
    1.0
    They literally have NOTHING IN STOCK & their CUSTOMER SERVICE IS DRY ASH!!! Its EVIDENT that the people working their hate their jobs and granted no one goes to work elated to be there but as an adult i dont show that dissatisfaction on my face. Plain and simple this location is miserable. I truly didn’t even order anything and walked out! I am big on energy and with the miserable energy those young ladies had id rather any day!!
  • CZ
    Caspar Zhou
    Nov 18, 2025
    1.0
    Don’t get an acai bowl here. Not only is it $12 for a generally small portion, but the base is frozen. Its been thawing out for 20 minutes, which I found was weird when I see other reviews of full on smooth base where you can mix in the fruits and the granola. I guess we need it frozen because its going to melt quick in 60 degree weather
  • JB
    John Brijeski
    Oct 9, 2025
    5.0
    Nice clean place. Delicious açaí berry smoothie! A bit pricey but seems worth it.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the opening hours for Dine-In at Tropical Smoothie Cafe?

Dine-In is open from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.