Tropical Smoothie Cafe

4.4
354 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
8948 JM Keynes Drive, Charlotte, NC
28262, United States

Hours

Reviews

4.4
354 reviews
5 stars
250
4 stars
47
3 stars
20
2 stars
10
1 star
27

What are people saying?

AI-generated from recent customer reviews

Smoothie Quality

Customers generally praised the smoothies for being delicious and fresh, although some noted issues with consistency and dilution.

Customer Service

Service quality varied; many customers reported friendly and attentive staff, while others experienced rudeness and poor handling of orders.

Cleanliness

The establishment is often described as clean, but some reviews mentioned concerns about hygiene, particularly regarding food safety.

Order Accuracy

There were multiple complaints about incorrect orders and issues with online ordering, leading to frustration among customers.

Pricing Concerns

Several customers felt the prices were high, especially in relation to portion sizes and quality, with some suggesting a need for better value.
  • CZ
    Caspar Zhou
    6 days ago
    1.0
    Don’t get an acai bowl here. Not only is it $12 for a generally small portion, but the base is frozen. Its been thawing out for 20 minutes, which I found was weird when I see other reviews of full on smooth base where you can mix in the fruits and the granola. I guess we need it frozen because its going to melt quick in 60 degree weather
  • JB
    John Brijeski
    Oct 9, 2025
    5.0
    Nice clean place. Delicious açaí berry smoothie! A bit pricey but seems worth it.
  • SA
    Sandriea Anderson
    Sep 14, 2025
    5.0
    New apple pie smoothie with biscoff cookies 10/10
  • TT
    Trevon
    Sep 11, 2025
    5.0
    I eat here often and I always enjoy my experience every time, I recommend trying the cranberry truffle
  • BS
    Brittany Stanley-Glenn
    Aug 10, 2025
    5.0
    My top 2 smoothie choices are the Sunset Sunrise and the Mango Monsoon. If you are looking for a nice refreshing snack Tropical Smoothie Cafe is the place to go. They also have wonderful chocolate chip cookies. Customer Service is always top tier and everything made to order. Check them out for your next refresher.

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the opening hours for Dine-In at Tropical Smoothie Cafe?

Dine-In is open from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.