Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude behavior and poor service experiences.
Product Quality
Many customers enjoyed the smoothies and food, noting freshness and taste, but some complained about portion sizes and quality issues, such as watered-down smoothies.
Cleanliness
The establishment is generally described as clean, but there are concerns about hygiene, including reports of hair found in food.
Pricing
Customers expressed that prices are on the higher side, with some feeling that the value does not match the cost, especially regarding portion sizes.
CA
Chantel Akers
3 days ago
1.0
This place is better in the day time. A guy with a scar on his face tired to over charge me for a smoothie. I looked at him and said that isn’t right and then he changed the price to the right amount. I made sure I used my points after he tired to cheat me. Not cool.
MM
Margé
5 days ago
1.0
I ordered for delivery and when I received my food it had written in the box “tip your driver!!” I find that extremely rude. The employees have no idea if I tipped in cash or not or after my delivery! and it’s not their business!! What I do with my money is MY business not theirs. It’s very unprofessional! I know it was the employees who did it because they wrote on my bag the order number and my bad was sealed when delivered.
JO
Jay O'Neal
Dec 2, 2025
1.0
They literally have NOTHING IN STOCK & their CUSTOMER SERVICE IS DRY ASH!!! Its EVIDENT that the people working their hate their jobs and granted no one goes to work elated to be there but as an adult i dont show that dissatisfaction on my face. Plain and simple this location is miserable.
I truly didn’t even order anything and walked out! I am big on energy and with the miserable energy those young ladies had id rather any day!!
CZ
Caspar Zhou
Nov 18, 2025
1.0
Don’t get an acai bowl here. Not only is it $12 for a generally small portion, but the base is frozen. Its been thawing out for 20 minutes, which I found was weird when I see other reviews of full on smooth base where you can mix in the fruits and the granola. I guess we need it frozen because its going to melt quick in 60 degree weather
JB
John Brijeski
Oct 9, 2025
5.0
Nice clean place. Delicious açaí berry smoothie! A bit pricey but seems worth it.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the opening hours for Dine-In at Tropical Smoothie Cafe?
Dine-In is open from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.
Can I order food for pickup or delivery at Tropical Smoothie Cafe?
Yes, you can order for in-store pickup, curbside pickup, delivery, and same day delivery.
What payment options are accepted at Tropical Smoothie Cafe?
Tropical Smoothie Cafe accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, Mastercard, and Visa.
Is there a children’s menu available at Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe has a children's menu available.
What types of meals does Tropical Smoothie Cafe serve?
Tropical Smoothie Cafe serves breakfast, brunch, lunch, dinner, and late night meals.
Does Tropical Smoothie Cafe offer online ordering through a mobile app?
Yes, you can order ahead using the Tropical Smoothie Cafe app available on both iOS and Android, or online through their website.
Is Tropical Smoothie Cafe located near any popular restaurants or places of interest?
Yes, it is near Blaze Pizza, City Barbeque, P.F. Chang's China Bistro, and Five Guys among others, making it convenient for dining options in University Place.
Can I visit Hilton Charlotte University Place when I come to Tropical Smoothie Cafe?
Yes, the Hilton Charlotte University Place hotel is nearby, which is convenient if you are staying locally and want a refreshing meal or smoothie stop.
What nearby services are available if I need medical or financial help when visiting Tropical Smoothie Cafe?
Nearby are services like Sharonview Federal Credit Union for banking, Atrium Health Urgent Care for medical emergencies, and University Modern Dentistry for dental needs.