Business Details
About
Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Tropical Smoothie Cafe
5349 Ballantyne Commons Parkway, Charlotte, NC
28277, United States
Hours
Reviews
3.6
132 reviews
5 stars
69
4 stars
15
3 stars
6
2 stars
7
1 star
35
- AAAshley “Ash”Nov 9, 20251.0Waited 30 minutes on an order when was told 10. The workers had hit “complete” on our entire order when only 1 part of it was made (2 smoothies & 2 flatbreads). Icing on the cake: after they gave our food, it was wrong & they forgot part of it. It wasn’t even worth going back to fix. If this could be a zero Star, it would be. We use to come all the time with no issue. Never coming to this one again because of being burned so many times.
- OSorhan sarabiOct 5, 20255.0Very well run and awesome service!
- TWTeresa WhiteSep 26, 20251.0My order wasn't ready at 7:45am like the app said even though I ordered ahead. I didn't get my order until 8:15am. Once I made it to work I realized my order was not correct. I ordered a southwest breakfast wrap with avocado but received a wrap with chicken, pineapple, cheese, lettuce and black beans. I called for a refund and was told I would need to do that online. I checked the app and the online site and was not given an option for refund. I asked when would the manager be in and was told i would need to go online. The guy was the only person in the store. This was the worst service ever and I will not go back to this location (349 Ballantyne Commons Pkwy Suite 400, Charlotte, NC 28277) ever again.
- KPKimberly PhelpsSep 26, 20251.0I ordered a smoothie to go as I took a break from work to pick it up only to find this makeshift closed sign plastered on the door. It appears my smoothie is in the cubby waiting to be picked up, but no one is answering the phone or the door. I need a refund ASAP! This is not the first time this is happened. If you’re going to close your doors, you need to shut down online ordering.
- JLJoel LaudenbachSep 20, 20255.0We had an amazing, tasty experience this afternoon! Smoothie was very yummy, and the quesadilla was rapidly consumed - nice and warm!! Thank you staff!!! 🙏🏻 Can’t wait to go back and try more!!! 🥤
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the opening hours for dining in at Tropical Smoothie Cafe?
Dining in is available from 7:00 AM to 9:00 PM Monday through Friday, 8:00 AM to 9:00 PM on Saturday, and 10:00 AM to 8:00 PM on Sunday.
What services does Tropical Smoothie Cafe offer for food pickup and delivery?
They offer in-store pickup, curbside pickup, delivery, and same-day delivery options.
Can I order food ahead using an app?
Yes, you can order ahead using the Tropical Smoothie Cafe app available on iOS and Android, or online for in-cafe pickup, curbside, and delivery.
What type of food does Tropical Smoothie Cafe specialize in?
They specialize in fresh, made-to-order smoothies, wraps, flatbreads, acai bowls, salads, quesadillas, and other healthy and gluten-free options.
What forms of payment are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Is Tropical Smoothie Cafe family-friendly?
Yes, the cafe welcomes families and offers a children's menu.
Where is Tropical Smoothie Cafe located?
It is located at 5349 Ballantyne Commons Parkway, Suite 400, Charlotte, NC 28277, in the Promenade Shopping Center.
What nearby places can I visit alongside Tropical Smoothie Cafe?
Nearby, you can visit Arooji's Wine Room for Italian dining, Zen Spa and Nails for beauty treatments, and Queen City Craft and Gourmet for American cuisine and drinks.
How can nearby shopping centers enhance my visit to Tropical Smoothie Cafe?
The Promenade On Providence shopping center is nearby where you can shop before or after enjoying a meal or smoothie at Tropical Smoothie Cafe.
Are there fitness and recreational options close to Tropical Smoothie Cafe?
Yes, Anytime Fitness gym and Golf Galaxy sporting goods store are close by, ideal for pairing fitness activities with your visit.