Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Numerous reviews highlighted poor customer service, including rude staff interactions and long wait times for orders.
Cleanliness
Customers frequently reported unsanitary conditions, including dirty floors and bathrooms, which contributed to a negative dining experience.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poorly prepared food, leading to dissatisfaction.
Staff Attitude
Several reviews noted a lack of professionalism and motivation among staff, impacting the overall atmosphere and service quality.
Smoothie Quality
While some customers enjoyed the smoothies, many expressed disappointment with the taste and consistency, indicating a decline in quality.
NS
nova steams
6 days ago
5.0
Ariel took care of me. She deserves a raise. She’s very kind and professional I had issues with the Pp not placing my order and she made sure the customer came first would highly recommend coming here
HE
Hanna Edwards
Jan 4, 2026
2.0
This is the second chance I’ve given this particular store. Both times, I’ve placed an online order and was given a pick up time and both times I’ve had to wait well over the time causing delays in my travel. Just today, I waited 20 min over my suggested pickup time. Additionally while waiting on my order, another guy requested a refund due to delayed wait time.
KR
Kelsey Rhodes
Jan 4, 2026
1.0
Worst place ever. It took 40 plus minutes before we had to ask for our money back since they hadn’t even started our order and left without food. Unfortunately this is not the only poor experience we have had at this location.
JR
Joe Rhodes
Jan 4, 2026
1.0
There is no manager on site and 3 kids who look well under 18 running around with no clue what they're doing. It has been over 30 min for 2 wraps and smoothies. This place needs a overhaul on their management structure. DO NOT COME HERE