Discover a new era in golf entertainment at Topgolf in Charlotte, NC. Blending golf, dining, and technology, our venue offers a unique experience ideal for parties, events, and social gatherings, catering to both golfers and non-golfers alike.
Service quality is inconsistent, with some staff receiving high praise for attentiveness while others are criticized for being inattentive or rude.
Atmosphere
The venue is generally described as fun and lively, making it suitable for various gatherings, but some customers noted issues with noise levels.
Food Quality
Food quality is mixed; while some dishes are enjoyed, others are reported as overpriced and poorly prepared.
Safety Concerns
There are serious concerns regarding staff training and supervision, particularly in youth programs, leading to calls for better oversight.
Customer Experience
Many customers report enjoyable experiences overall, but there are significant complaints about long wait times and poor service during busy periods.
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Rachel Grothe
Nov 10, 2025
3.0
This was my first time at Topgolf. I was super excited about it, and while it was sorta fun, I don't think it was worth it for the price. Drinks are pretty expensive ... which might explain why prices are not shown on the menu. Also, the golfing itself for an hour was close to $70. We were on the lower floor and I felt like it would have been more fun on one of the upper floors. I think pricing on the lower floor should be a bit less.
And the tipping. So I'll preface this by saying I am a server and firmly believe in tipping your server. However, I do not understand the concept of tipping at least 20% off the golf tab. I think the server is supposed to show you how to play the various games, set the screen and players up, etc. However, ours didn't really do this (and I'm not mad about it) as it all was pretty self explanatory.
I did tip well based on both our drink tab and golf tab but I likely will not be back.
(It's not the servers fault; I just don't agree with the business model.)
BG
Brandon G
Oct 30, 2025
5.0
Excellent staff at this location! We visit every few weeks with friends and it’s consistently a great experience without any pushy upselling. The few times we’ve had any issues, they’re swiftly corrected and the servers and managers are always polite and professional. The site itself is clean and well maintained as well. Overall, it’s great for a mid-week break from the grind with friends or a professional team outing/happy hour, even for beginners.
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A R
Oct 27, 2025
1.0
On July 31, 2025, my 12-year old child was attending the summer camp program and was threatened by a Topgolf summer camp worker at the Charlotte location. The employee told him she would “punch him in the face” and “put him in the street so he could get hit by a car.” She even removed his chair while he was eating, forcing him to stand. Another camper witnessed the incident.
I immediately contacted management, and the situation was reported to the Charlotte-Mecklenburg Police Department. After my formal complaint, Topgolf confirmed the worker was terminated, but only after my report. While I appreciate that action, it’s alarming that someone in a sales/administrative role with no childcare qualifications was ever placed in charge of supervising children.
Parents trust Topgolf’s camps to provide a safe, professional environment for kids. This situation raises serious concerns about staff screening, background checks, and training for youth programs. There were also delays in Topgolf’s cooperation with law enforcement, which made the process even more frustrating.
Families should be cautious before enrolling their children in Topgolf’s camps until the company can demonstrate proper oversight, qualified supervision, and accountability.
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Allen Douglas
Oct 21, 2025
5.0
Had a gift card so went to check it out with wife and son. We all had a great time, really nice facility. We didn’t get food, just sodas, so can’t comment on that, but the service was very attentive.
Will absolutely come back, spent two hours here which we all decided was about right. Really nice place!
MM
Matt
Oct 13, 2025
2.0
The first time I went was on a work function. I had a blast and decided to bring the fam back to have fun. Sadly, it seems like the quality is really started to slip at this location, as every time we come back it's a slightly worse experience than the last time. From poor/inattentive servers to the slow/poorly functioning kitchen, at this point I just don't see any reason to come back.
Today we waited over an hour for a soggy cold pizza after being told the appetizer platter "wasn't available", then watching multiple platters leave the kitchen. Ever heard of a substitute?
The attached photos are taken 1 second apart, we didn't get a single refill on drinks... We were there for 2 hours. I guess he needed to stare off into space more than he needed a tip. Bummer, because we tip REALLY well when it's deserved.
On the bright side, as I was writing this in the parking lot, they called to tell us my son left a jacket behind, so there is still some great folks here, maybe just not the wait staff.
Topgolf Charlotte is a three-level golf entertainment complex offering golf, dining, and technology for parties, events, and social gatherings, catering to both golfers and non-golfers.
What are the operating hours of Topgolf Charlotte?
Topgolf Charlotte is open daily from 9:00 AM to 1:00 AM, except it is closed on November 27, 2025.
What sports and entertainment features does Topgolf offer?
Topgolf features 102 climate-controlled hitting bays, a 215-yard outfield, giant TVs, loud music, and a rooftop terrace bar with fire pits, along with HD TVs in every bay for an entertaining experience.
What dining options are available at Topgolf Charlotte?
Topgolf offers a hand-crafted food and beverage menu with options including breakfast, lunch, dinner, desserts, cocktails, beer, wine, vegetarian and vegan dishes, plus a full-service bar and rooftop terrace bar with fire pits.
Does Topgolf Charlotte accommodate events and private parties?
Yes, Topgolf provides private event and meeting spaces ideal for birthday parties, corporate events, team building, bachelor/bachelorette parties, and golf outings.
What payment methods does Topgolf accept?
Topgolf Charlotte accepts American Express, Cash, Discover, Mastercard, and Visa.
Does Topgolf Charlotte have any special promotions?
Yes, there is a Half-Off Golf promotion available Monday through Thursday at Topgolf Charlotte.
Are there any nearby attractions or places of interest around Topgolf Charlotte?
Yes, nearby you can visit Carowinds amusement and water park, stay at Holiday Inn Express and Suites, or explore various businesses like Axia Physician Solutions and Verizon offices.
How can visiting Carowinds complement my trip to Topgolf Charlotte?
Carowinds, being an amusement and water park close to Topgolf, is a great place for family fun before or after enjoying golf entertainment and dining at Topgolf.
Is there accommodation nearby Topgolf for visitors traveling from out of town?
Holiday Inn Express and Suites is located near Topgolf Charlotte, providing convenient lodging options for visitors in the area.