Discover a new era in golf entertainment at Topgolf in Charlotte, NC. Blending golf, dining, and technology, our venue offers a unique experience ideal for parties, events, and social gatherings, catering to both golfers and non-golfers alike.
Many customers reported poor service, including long wait times for food and drinks, inattentive staff, and unprofessional management.
Fun Atmosphere
Despite service issues, many reviews highlighted the fun and engaging atmosphere, making it a great place for family and friends.
Food Quality
Food quality received mixed reviews, with some praising it while others complained about cold or incorrect orders.
Management Issues
Several customers expressed dissatisfaction with management's handling of situations, including lack of empathy and poor communication.
Staff Performance
While some staff members received praise for their service, others were criticized for being rude or unhelpful.
BB
Bkxy
1 day ago
5.0
One of the best places to visit in the area hands down. Took the family, had a great time. Staff were super friendly and helpful with the set up. They had food, we didn't try. Looked good. Definitely coming back. Thanks.
AD
Amanda D.
4 days ago
4.0
First time at this Topgolf location! The golf? Always five stars, love it - never an issue. The food? Just bar food vibes - good, but overpriced for what it is. Tried asking to mix wing flavors, couldn’t, which is fine, rules are rules. Service was sweet, atmosphere nice, though our front TV was off when we started - should’ve been set up beforehand.
Overall, still a fun spot for a date, birthday, or group hang. Just know you’ll spend a little extra on food, but it’s worth it for the vibes and golf.
GG
GENKOS
4 days ago
5.0
I had an amazing time at Topgolf Charlotte. The whole place has a great vibe, but my experience was on another level thanks to my server, Mahogany. She was genuinely one of the best servers I’ve ever had anywhere
KP
Kat (PitStopAdventures)
Nov 17, 2025
3.0
We’ve visited the University location three or four times now, and each visit has honestly been a different experience. Our very first trip was for a holiday party and it was fantastic—great customer service, fun atmosphere, really top-notch all around. But each visit after that has noticeably declined, and this most recent one was rough.
When we arrived, we waited quite a while to receive our booth number. There was a long line at check-in—even though we completed everything online beforehand—which left us standing around without much guidance. Once we finally got our stall number, we headed over, set up our game, and started looking around for food and drinks. That’s when things really went downhill.
The servers were actively avoiding eye contact—I’m seriously not exaggerating. After waiting close to 30 minutes with no one stopping by, I finally went to the bar to ask if someone could come take our order. When a server eventually arrived, she was new (which was totally fine), but our tickets got mixed up and it turned checkout into a whole ordeal since we were trying to split the bill with friends.
Drinks were slow and disappointing. My spicy margarita was extremely watered down, and it took about 15 minutes just to get our drinks. Friends had wine and beer with the same delays. On top of that, the bathroom was in pretty rough shape and clearly needed cleaning and restocking.
When the bills finally came, we somehow had four separate slips between us with no explanation. It was confusing trying to figure out which charges belonged to who. We did speak with a manager, but in the end we wound up fixing the mix-up ourselves because the receipts were so disorganized.
I’m not sure if the issues are from short staffing, new management, or something else, but the experience has definitely taken a turn from what it used to be. It has seen better days, and I hope they can get things back on track.
JH
Joy Hale
Nov 10, 2025
1.0
Terrible experience! First served cold fries with RAW jalapenos on it. Then subpar sandwiches and pizza. The wait time was so bad, we had to extend our time so we could eat terribly. The poor girl that was waiting on us got overwhelmed. Things started strong and fell flat. Love the facility but poorly ran.
What is Topgolf Charlotte and what kind of experience does it offer?
Topgolf Charlotte is a golf entertainment venue that combines golf, dining, and technology for a unique social experience suitable for all skill levels and occasions.
What are the operating hours of Topgolf Charlotte?
Topgolf Charlotte is open daily from 9:00 AM to 1:00 AM, with the exception of certain holidays when it may be closed.
What amenities and services does Topgolf Charlotte provide?
Topgolf Charlotte features over 100 climate-controlled hitting bays, a full-service bar and restaurant, a rooftop terrace bar with fire pit, HDTVs in every bay, private event and meeting spaces, golf lessons, free club rentals, and free Wi-Fi.
Is Topgolf Charlotte family-friendly and accessible?
Yes, Topgolf Charlotte welcomes families, has wheelchair accessible entrances and parking, offers high chairs, a children's menu, and free Wi-Fi.
What payment options are accepted at Topgolf Charlotte?
Topgolf Charlotte accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Can I make reservations at Topgolf Charlotte?
Yes, Topgolf Charlotte accepts reservations but they are not required. You can plan your visit and book online.
What dining options are available at Topgolf Charlotte?
Topgolf Charlotte offers a hand-crafted food and beverage menu including comfort foods, vegetarian and vegan options, cocktails, beer, wine, coffee, and late-night food service.
Which nearby places can I visit before or after enjoying Topgolf Charlotte?
Nearby places include PXG Charlotte for sporting goods and apparel, Chipotle Mexican Grill for casual Tex-Mex dining, and Firenza Pizza for pizza lovers, offering easy options for shopping and dining around your Topgolf visit.
Are there nearby accommodations if I want to stay close to Topgolf Charlotte?
Yes, there are nearby hotels and motels including WoodSpring Suites Charlotte - University Research Park and Finley on the Green, convenient for visitors who want to stay near Topgolf.
What nearby transit or convenience options are available near Topgolf Charlotte?
Circle K, a nearby convenience store, gas station, and coffee shop, is close to Topgolf Charlotte offering easy access to fuel, snacks, and drinks during your visit.