Topgolf

4.3
1051 reviews
Topgolf

About

RestaurantSports BarEvent VenueAmerican RestaurantGolf Driving RangeGolf CourseGolf Instructor
Discover a new era in golf entertainment at Topgolf in Charlotte, NC. Blending golf, dining, and technology, our venue offers a unique experience ideal for parties, events, and social gatherings, catering to both golfers and non-golfers alike.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutNot available
  • Accepts reservationsAvailable

Location

Topgolf
9110 Drivers Way, Charlotte, NC
28262, United States

Hours

Reviews

4.3
1,051 reviews
5 stars
724
4 stars
147
3 stars
48
2 stars
25
1 star
107

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including long wait times for food and drinks, inattentive staff, and unprofessional management.

Fun Atmosphere

Despite service issues, many reviews highlighted the fun and engaging atmosphere, making it a great place for family and friends.

Food Quality

Food quality received mixed reviews, with some praising it while others complained about cold or incorrect orders.

Management Issues

Several customers expressed dissatisfaction with management's handling of situations, including lack of empathy and poor communication.

Staff Performance

While some staff members received praise for their service, others were criticized for being rude or unhelpful.
  • BB
    Bkxy
    1 day ago
    5.0
    One of the best places to visit in the area hands down. Took the family, had a great time. Staff were super friendly and helpful with the set up. They had food, we didn't try. Looked good. Definitely coming back. Thanks.
  • AD
    Amanda D.
    4 days ago
    4.0
    First time at this Topgolf location! The golf? Always five stars, love it - never an issue. The food? Just bar food vibes - good, but overpriced for what it is. Tried asking to mix wing flavors, couldn’t, which is fine, rules are rules. Service was sweet, atmosphere nice, though our front TV was off when we started - should’ve been set up beforehand. Overall, still a fun spot for a date, birthday, or group hang. Just know you’ll spend a little extra on food, but it’s worth it for the vibes and golf.
  • GG
    GENKOS
    4 days ago
    5.0
    I had an amazing time at Topgolf Charlotte. The whole place has a great vibe, but my experience was on another level thanks to my server, Mahogany. She was genuinely one of the best servers I’ve ever had anywhere
  • KP
    Kat (PitStopAdventures)
    Nov 17, 2025
    3.0
    We’ve visited the University location three or four times now, and each visit has honestly been a different experience. Our very first trip was for a holiday party and it was fantastic—great customer service, fun atmosphere, really top-notch all around. But each visit after that has noticeably declined, and this most recent one was rough. When we arrived, we waited quite a while to receive our booth number. There was a long line at check-in—even though we completed everything online beforehand—which left us standing around without much guidance. Once we finally got our stall number, we headed over, set up our game, and started looking around for food and drinks. That’s when things really went downhill. The servers were actively avoiding eye contact—I’m seriously not exaggerating. After waiting close to 30 minutes with no one stopping by, I finally went to the bar to ask if someone could come take our order. When a server eventually arrived, she was new (which was totally fine), but our tickets got mixed up and it turned checkout into a whole ordeal since we were trying to split the bill with friends. Drinks were slow and disappointing. My spicy margarita was extremely watered down, and it took about 15 minutes just to get our drinks. Friends had wine and beer with the same delays. On top of that, the bathroom was in pretty rough shape and clearly needed cleaning and restocking. When the bills finally came, we somehow had four separate slips between us with no explanation. It was confusing trying to figure out which charges belonged to who. We did speak with a manager, but in the end we wound up fixing the mix-up ourselves because the receipts were so disorganized. I’m not sure if the issues are from short staffing, new management, or something else, but the experience has definitely taken a turn from what it used to be. It has seen better days, and I hope they can get things back on track.
  • JH
    Joy Hale
    Nov 10, 2025
    1.0
    Terrible experience! First served cold fries with RAW jalapenos on it. Then subpar sandwiches and pizza. The wait time was so bad, we had to extend our time so we could eat terribly. The poor girl that was waiting on us got overwhelmed. Things started strong and fell flat. Love the facility but poorly ran.

Frequently Asked Questions About Topgolf

What is Topgolf Charlotte and what kind of experience does it offer?

Topgolf Charlotte is a golf entertainment venue that combines golf, dining, and technology for a unique social experience suitable for all skill levels and occasions.

What are the operating hours of Topgolf Charlotte?

Topgolf Charlotte is open daily from 9:00 AM to 1:00 AM, with the exception of certain holidays when it may be closed.