Customers generally praised the food, highlighting specific items like pizza, wings, and calzones as delicious and well-prepared.
Service Issues
Several reviews noted inconsistent service, with some customers experiencing rude or inattentive staff, while others praised friendly and attentive service.
Atmosphere
The restaurant is described as having a fun and welcoming atmosphere, though some customers found it too loud during events.
Delivery and Takeout
Many customers appreciated the quick delivery and the quality of takeout orders, often mentioning that the food arrived hot and fresh.
KG
Karen Grizzard
6 days ago
4.0
Went there for lunch. Not really busy, I had a philly cheese and it was kinda plain. My son had a chicken sandwich and it had great flavor. The grands enjoyed their meal off the kid's minu. I would go back.
CS
Chaunice Smith
Feb 23, 2026
2.0
It’s not the worst lil burger/Italian joint, but the spaghetti and meatballs was the literal taste and consistency of spaghetti-o's. And also the staff/general public was a bit racist. Nasty looks, food was wrong, tried to talk to the server and she would keep walking while I'm clearly in earshot, avoiding the table and the tables around us looking at me, whispering and scowling the entire time we were there. Our server randomly stopped coming to our table after our food came out but was still attending everyone around us to the point where I never got a refill until a busser came to the table to bus and I jut asked for a to go diet coke. The manager started cashing us out because I was politely asking other servers in earshot if they could bring us the tab. A true disappointment.
EA
Eloisa Austin
Feb 19, 2026
5.0
Really enjoyed the food and excellent customer service.
LW
Linda Wesener
Feb 16, 2026
5.0
Everything was done perfectly. The Calzone was delicious with the right amount of garlic in it. The mozzarella sticks were really good and the knots were light and fluffy.
SS
ShaWanda
Feb 10, 2026
1.0
I use to frequent this restaurant. I would usually order for pick up. One day , I decided to eat in. After placing my order, I asked for some lemons. The owners son brought me one lemon in his hand…how disgusting was that. I was turned off. Didn’t want the food after that..
The Rusty Onion is open Monday through Saturday from 11:30 AM to 9:00 PM, and on Sunday from 12:00 PM to 7:30 PM.
Does The Rusty Onion offer delivery and pickup services?
Yes, The Rusty Onion offers both in-store pickup and delivery services.
Where is The Rusty Onion located?
The Rusty Onion is located at 6654 Carmel Rd, Charlotte, NC 28226, USA.
How can I view the menu of The Rusty Onion online?
You can view the menu on their website at https://therustyonion.com/menu.
What types of cuisine does The Rusty Onion serve?
The Rusty Onion serves pizza, Italian dishes, sandwiches, pasta, chicken wings, and vegetarian options. It also functions as a bar and wine bar.
Is curbside pickup available at The Rusty Onion?
Yes, The Rusty Onion provides curbside pickup along with takeout and delivery.
What is the price range at The Rusty Onion?
The Rusty Onion has a moderate price range, indicated as 'TWO'.
Are there any sandwich shops near The Rusty Onion?
Yes, Blimpie and Chicken Salad Chick are nearby sandwich shops. You might visit them for different sandwich styles before or after dining at The Rusty Onion.
What shopping centers are close to The Rusty Onion?
Carmel Commons and Carmel Commons Shopping Center are nearby shopping centers. You can shop there conveniently before or after your meal at The Rusty Onion.
What other food and drink options are nearby The Rusty Onion?
Nearby options include Great Wall of China South (Chinese and seafood), Cabo's Mexican Cuisine & Cantina, Wing Stop Carmel Commons (barbecue and fast food), and Baskin-Robbins for ice cream. These offer a variety of cuisines if you're seeking alternatives or planning a food outing in the area.
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