Customers consistently praised the food, highlighting the delicious pizza, wings, and sandwiches.
Service Experience
While many reviews noted friendly and attentive service, there were several complaints about rude or inattentive staff.
Atmosphere
The restaurant is described as having a welcoming and comfortable atmosphere, though some found it too loud during events.
Delivery and Takeout
Delivery and takeout orders were frequently noted as being timely and accurate, with many customers expressing satisfaction.
SB
Shauna Beck
5 days ago
5.0
Passing thru from Ohio to Florida and I am very satisfied with the food, ordered a white pizza, haven't had one in years, nummy!!! And so was the pepperoni pizza!! Very nice delivery man and the extremely excellent customer service we received, thank you so much again!!!
RG
Roberta Garber
Dec 27, 2025
5.0
We got delivery, so why I didn’t score atmosphere, but always love the food we get from Rusty Onion!
JC
Janet Callow
Dec 20, 2025
5.0
We used the app for the first time. When we placed the order, it said the pizza would arrive at 6:33p and our doorbell rang at 6:33p with a great pizza. Nice job!
CS
Charlotte Silva
Dec 13, 2025
5.0
Delivery is super quick
KL
Kimberly Lieurance
Dec 11, 2025
5.0
Food was delicious!!
First time for take out. We usually dine in.
And we are pleased. The pizza and wings are awesome!! Thanks so much for the attention to detail and great food!!
The Rusty Onion is open Monday through Saturday from 11:30 AM to 9:00 PM, and on Sunday from 12:00 PM to 7:30 PM.
Does The Rusty Onion offer delivery and pickup services?
Yes, The Rusty Onion offers both in-store pickup and delivery services.
Where is The Rusty Onion located?
The Rusty Onion is located at 6654 Carmel Rd, Charlotte, NC 28226, USA.
How can I view the menu of The Rusty Onion online?
You can view the menu on their website at https://therustyonion.com/menu.
What types of cuisine does The Rusty Onion serve?
The Rusty Onion serves pizza, Italian dishes, sandwiches, pasta, chicken wings, and vegetarian options. It also functions as a bar and wine bar.
Is curbside pickup available at The Rusty Onion?
Yes, The Rusty Onion provides curbside pickup along with takeout and delivery.
What is the price range at The Rusty Onion?
The Rusty Onion has a moderate price range, indicated as 'TWO'.
Are there any sandwich shops near The Rusty Onion?
Yes, Blimpie and Chicken Salad Chick are nearby sandwich shops. You might visit them for different sandwich styles before or after dining at The Rusty Onion.
What shopping centers are close to The Rusty Onion?
Carmel Commons and Carmel Commons Shopping Center are nearby shopping centers. You can shop there conveniently before or after your meal at The Rusty Onion.
What other food and drink options are nearby The Rusty Onion?
Nearby options include Great Wall of China South (Chinese and seafood), Cabo's Mexican Cuisine & Cantina, Wing Stop Carmel Commons (barbecue and fast food), and Baskin-Robbins for ice cream. These offer a variety of cuisines if you're seeking alternatives or planning a food outing in the area.