The Palm - Charlotte

4.4
875 reviews

About

Steak HouseThe Palm
A reflection of its home city’s love of sports, The Palm Charlotte is a nexus for special events like the weeklong celebrity parties during the PGA Championships and NASCAR celebrations. In addition to a bustling bar and busy dining room, The Palm Charlotte also features an expansive patio to take full advantage of central North Carolina’s pleasant weather. Located in the Phillips Place Shopping Center, this location provides guests with an upscale atmosphere and exquisite cuisine in one of Charlotte’s premiere shipping and dining destinations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

The Palm - Charlotte
6705-B Phillips Place Court, Charlotte, NC
28210, United States

Hours

Reviews

4.4
875 reviews
5 stars
630
4 stars
105
3 stars
55
2 stars
48
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service, highlighting specific staff members like Moe and Joey for their exceptional hospitality.

Food Quality

While some dishes received high praise, several reviews noted inconsistencies in food quality, with complaints about overcooked steaks and bland flavors.

Atmosphere

The restaurant's ambiance was generally well-received, though some found it noisy and crowded, impacting the overall dining experience.

Special Occasions

The Palm is frequently chosen for special events, with many customers expressing satisfaction with how their celebrations were handled.

Value for Money

Several patrons felt that the pricing did not match the quality of food and service received, leading to mixed feelings about the overall value.
  • JM
    Jim McCooty
    Jan 2, 2026
    5.0
    We at the Palm here on New Year’s Eve, and it was the perfect way to ring in the new year. From the moment we arrived, the atmosphere felt festive, welcoming, and well-organized despite how busy the evening was. The food was outstanding—beautifully presented, full of flavor, and clearly prepared with care. Every course came out at a great pace, letting us enjoy the experience without feeling rushed or forgotten. A huge highlight of the night was our server, Madison. She was absolutely excellent—friendly, attentive, knowledgeable, and genuinely warm. Even on such a hectic holiday night, Madison made us feel like we were her top priority. Her recommendations were spot-on, and her positive energy truly elevated the entire evening. Overall, this was a memorable New Year’s Eve dinner and an experience we’ll definitely be talking about—and returning for. Excellent food, great atmosphere, and exceptional service. Five stars all around!
  • BR
    B R
    Jan 1, 2026
    5.0
    We went to celebrate New Year's Eve, and it did not disappoint! I had a lemon drop martini which was fantastic. The table bread, which I believe was focaccia, was light and delicious. I ordered the wedge salad, the crispy Brussels and also the scalloped potatoes. All were amazing. My husband had the prime rib, blackened and hashbrowns along with a lobster tail and he said all was wondwrful. Our server, Jason was friendly and attentive. We will definitely be back soon!
  • CK
    Chloe K
    Dec 30, 2025
    5.0
    The food was incredible! Had a lovely time, but that’s not why I’m leaving this review. I have never had a tiramisu that incredible in my life. I love tiramisu, but most you find are watery, to sweet, made with whipped cream, or just poorly executed. This is THE BEST tiramisu I have ever had, it’s what I’ve always dreamed about. It’s the perfect blend between sweet, creamy, and a little bitter from the coffee. It’s so soft, but not mushy and full of water. Truly one of the best desserts I’ve ever had.
  • SP
    Sarah Poindexter
    Dec 25, 2025
    5.0
    Our family ate here for Christmas dinner. David was our waiter. While he had a number of tables to serve, he was very attentive. We were checked on by the other staff as well. We had the lobster ravioli and the bolongnase. The wine list was pretty extensive. They even had the grinch visit the table for photo ops. Fun time!
  • SM
    Seranda Malo
    Dec 24, 2025
    2.0
    8:15 reservation weren’t sat until 8:45pm with a constant “it will be 10 minutes” with a line of families also waiting their 10 minutes. We were at an overcrowded area with heavy foot traffic from servers. We ordered drinks and those came fairly quickly however it took about 45 minutes for our food to be served. As it was approaching their closing time a server ask if I was finished eating as I’m clearly cutting my chicken. If you do not eat red meat or seafood and don’t like sitting on top of other people this is not the place for you.

Frequently Asked Questions About The Palm - Charlotte

Does The Palm - Charlotte accept reservations?

Yes, The Palm - Charlotte accepts reservations to secure your dining experience.

What pickup and delivery services does The Palm - Charlotte offer?

The restaurant offers in-store pickup, curbside pickup, and delivery services for your convenience.