The Palm - Charlotte

4.4
854 reviews
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Business Details

6705-B Phillips Place Court, Charlotte, NC
28210, United States
(704) 552-7256
https://www.thepalm.com/restaurants/charlotte/
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About

Steak House
A reflection of its home city’s love of sports, The Palm Charlotte is a nexus for special events like the weeklong celebrity parties during the PGA Championships and NASCAR celebrations. In addition to a bustling bar and busy dining room, The Palm Charlotte also features an expansive patio to take full advantage of central North Carolina’s pleasant weather. Located in the Phillips Place Shopping Center, this location provides guests with an upscale atmosphere and exquisite cuisine in one of Charlotte’s premiere shipping and dining destinations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsAvailable

Location

The Palm - Charlotte
6705-B Phillips Place Court, Charlotte, NC
28210, United States

Hours

Reviews

4.4
854 reviews
5 stars
614
4 stars
105
3 stars
54
2 stars
46
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the attentive and friendly service from staff, highlighting specific servers who went above and beyond.

Food Consistency

While some dishes received high praise, there were multiple reports of inconsistency in food quality, with some meals being overcooked or lacking flavor.

Atmosphere

The restaurant is noted for its elegant and sophisticated ambiance, though some found it a bit noisy and crowded.

Special Occasions

The Palm is frequently recommended for special events, with many customers sharing positive experiences celebrating birthdays and anniversaries.

Mixed Experiences

Several reviews indicated a mix of satisfaction and disappointment, suggesting that while many enjoy their meals, others have had significant issues that affected their overall experience.
  • CG
    Cheryl Gocke
    1 day ago
    1.0
    I visit Charlotte twice a year and always go to The Palm at Phillips Place. Both the service and the food were always great until my visit on 11/22. As usual, we ordered calamari and Caesar’s salad to share while we sat at the bar. Service was excellent, however the calamari was both overcooked & very greasy. The Caesar’s salad dressing tasted like vinegar and couldn’t be eaten. I spoke with the manager and expressed our disappointment. While we appreciate that the salad was comped, we won’t be back. There are better restaurants within walking distance.
  • CH
    Chris H
    6 days ago
    4.0
    Pretty good. I guess the 'history' of the place helps carry it along. Maybe I blew it by not getting steak. Middling. Cartoons of people on the walls. The service was great though. Mac was really good at keeping us filled up and happy without poking in too often. Its quiet enough to have great conversations over dinner.
  • WN
    Wendy N
    Nov 11, 2025
    3.0
    Went for lunch today and sat at the bar. The food was amazing! The service was pretty lackluster and inattentive. No offer for bread, no explanation of the daily fish special, no explanation of sauces with the zeppoli, no check in to see if anything else was needed. The manager even came to the bar to great regulars and never said a word to anyone else. Really disappointing staff experience.
  • NN
    Nor Nor
    Nov 8, 2025
    5.0
    I recently visited The Palm in Charlotte for lunch and was thoroughly impressed by the overall dining experience. The restaurant maintains an elegant and welcoming atmosphere, making it an excellent setting for both business and personal meals. I chose the prix fixe lunch menu, priced at $32, and was pleasantly surprised by the exceptional value. The quality of the food exceeded expectations — each course was thoughtfully prepared, well-presented. The service was attentive and professional throughout the meal. Staff members were knowledgeable, courteous, and ensured that every detail was handled smoothly. For a restaurant of this caliber, the prix fixe menu offers an outstanding balance of quality and affordability. I highly recommend The Palm in Charlotte for anyone seeking a refined dining experience at a surprisingly accessible price point.
  • KE
    Katie E
    Nov 1, 2025
    5.0
    Amazing service, food, and vibe. Chef Mike is amazing and leads a great kitchen. The food was delicious and savory. The drinks were made perfectly and complemented our food. The staff was just spectacular. Moe was our server, his personality was a breath of fresh air. All the staff are wonderful and made us feel special. That’s what a fine dining experience should be. Thank you to the whole staff.
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Frequently Asked Questions About The Palm - Charlotte

Does The Palm - Charlotte accept reservations?

Yes, The Palm - Charlotte accepts reservations to secure your dining experience.

What pickup and delivery services does The Palm - Charlotte offer?

The restaurant offers in-store pickup, curbside pickup, and delivery services for your convenience.