A reflection of its home city’s love of sports, The Palm Charlotte is a nexus for special events like the weeklong celebrity parties during the PGA Championships and NASCAR celebrations. In addition to a bustling bar and busy dining room, The Palm Charlotte also features an expansive patio to take full advantage of central North Carolina’s pleasant weather. Located in the Phillips Place Shopping Center, this location provides guests with an upscale atmosphere and exquisite cuisine in one of Charlotte’s premiere shipping and dining destinations.
While many customers praised the food, there were several complaints about overcooked or poorly prepared dishes, particularly steaks and seafood.
Service Excellence
Numerous reviews highlighted exceptional service from staff members, with specific mentions of attentive and friendly servers like Moe and Joey.
Atmosphere
The restaurant is noted for its elegant and welcoming atmosphere, although some found it a bit noisy and crowded.
Mixed Experiences
Overall, experiences varied significantly, with some customers having outstanding meals while others reported disappointing food quality and service issues.
EW
Elite Pressure Washing
3 days ago
2.0
We had dinner here and the food was honestly very good! The only thing is the restaurant is incredibly loud and the guy working the front (larger middle aged man in a suit) made my wife uncomfortable because he kept looking over the booth at her in a very creepy manner. This happened 4-5 times throughout dinner service. Did feel rushed out as well not much time to genuinely enjoy dinner like other restaurants a bit of a disappointment as my family has been coming here for years prior to this. Not sure I will be back.
RS
RC S
Feb 23, 2026
5.0
Another great Palm Restaurant experience. Been to most of them. First time to the Charlotte location. Champers, a giant lobster plus some half and half are what food dreams are made of.
GC
Gregory C
Feb 22, 2026
5.0
Such a great steakhouse! Love it all. Such a classy, elegant place. Food is really good; service was excellent and ambience on point! Thanks again!
AM
Albert Maisto
Feb 15, 2026
5.0
Dinner at the Palm is simply a wonderful experience. Pricey, but very good value.
SS
Sandy Strother
Feb 10, 2026
5.0
Amazing Restaurant. My Raul and Logan love this place.,They like Morton restaurant in Downtown Charlotte. Amazing customer service., Logan absolutely enjoyed Troy. Great attitude.Thank you!!!☺️
Frequently Asked Questions About The Palm - Charlotte
Does The Palm - Charlotte accept reservations?
Yes, The Palm - Charlotte accepts reservations to secure your dining experience.
What pickup and delivery services does The Palm - Charlotte offer?
The restaurant offers in-store pickup, curbside pickup, and delivery services for your convenience.
What are the operating hours of The Palm - Charlotte during weekdays?
From Monday to Thursday, The Palm - Charlotte is open from 11:30 AM to 9:00 PM, and on Friday from 11:30 AM to 10:00 PM.
Is there a happy hour at The Palm - Charlotte?
Yes, happy hour is available Monday through Friday from 3:00 PM to 6:00 PM and on Sunday from 4:00 PM to 6:00 PM.
What type of attire is recommended when dining at The Palm - Charlotte?
The recommended attire at The Palm - Charlotte is dressy to match its upscale atmosphere.
What cuisines and specialties does The Palm - Charlotte offer?
The Palm - Charlotte specializes in steak, jumbo Nova Scotia lobster, classic Italian dishes, craft cocktails, and wine in a fine dining setting.
What payment options are accepted at The Palm - Charlotte?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa for payments.
Are there any nearby hotels for guests visiting The Palm - Charlotte?
Yes, nearby hotels include Hampton by Hilton and Hampton Inn & Suites Charlotte/SouthPark at Phillips Place, convenient for out-of-town guests dining at The Palm Charlotte.
What shopping and dining options are near The Palm - Charlotte?
Nearby you can explore shops like J.McLaughlin, J. Fredric's, and Windsor Jewelers, and enjoy dining at places such as Southern Pecan and Wolfgang Puck Pizza | Bar, perfect for before or after your meal at The Palm.
Is The Palm - Charlotte accessible for guests with disabilities?
Yes, The Palm - Charlotte has a wheelchair accessible entrance, parking, seating, and restrooms to accommodate guests with disabilities.
Brand Certified Facts from The Palm - Charlotte
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Certified March 01, 2026Yext Knowledge Graph
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