The food quality is inconsistent, with some dishes praised for their flavor while others are criticized for being bland or poorly prepared.
Service Experience
Service experiences vary widely; some customers report friendly and attentive service, while others mention minimal interaction or mistakes with orders.
Atmosphere
The restaurant has a cozy and welcoming atmosphere, although some customers find it difficult to locate.
Pricing
Prices are considered a bit high by some customers, especially given the quality of food and service received.
Delivery Issues
There are complaints about delivery service, including long wait times and incorrect orders.
CH
Chad Hartman
Nov 8, 2025
5.0
This was one of the best meals of my life. Super tasty and service was friendly
JM
James McClanahan
Oct 10, 2025
5.0
I really liked this restaurant. The service was phenomenal, the food was pretty good, and the vibe was really something else.
MG
Michelle Greenberg
Oct 4, 2025
5.0
Very authentic food. Lovely atmosphere and staff.
HS
Hiren Suthar
Aug 15, 2025
1.0
We visited this restaurant with 4 adults and 2 kids. Service was minimal — other than bringing water and serving the food, there was no interaction or attention to our table. We ordered a starter, soup, and two Panang curries, and the bill came to about $72–$75 plus tax.
What we didn’t appreciate was a 20% gratuity being automatically added to the bill despite the minimal service. While we understand gratuity for larger parties in some cases, it didn’t feel justified here.
AO
Adria Olaleye
Aug 11, 2025
5.0
This restaurant serves authentic Thai cuisine. In the heart of Charlotte Thai Orchid has delicious thai fried rice and Massamon Curry. The portion size is plentiful and tasty flavors. I highly recommend you stop by for dine in or pick up. I have also ordered delivery and the food arrives fresh and well portioned as though we had ordered in.
Frequently Asked Questions About Thai Orchid Restaurant
What are the delivery hours for Thai Orchid Restaurant?
Thai Orchid Restaurant offers delivery from 11:30 AM to 2:30 PM and 5:00 PM to 8:45 PM Monday through Friday, with extended delivery until 9:30 PM on Wednesdays and delivery from 5:00 PM to 8:45 PM on Saturdays. The restaurant is closed for delivery on Sundays.
Can I pick up my order at Thai Orchid Restaurant?
Yes, Thai Orchid Restaurant provides both in-store pickup and delivery services.
What are the dine-in hours at Thai Orchid Restaurant?
The restaurant is open for dine-in from 11:30 AM to 2:30 PM and 5:00 PM to 9:00 PM Monday through Friday, with late hours until 9:30 PM on Wednesdays and from 5:00 PM to 9:00 PM on Saturdays. It is closed on Sundays.
Does Thai Orchid Restaurant offer takeout?
Yes, takeout is available during the same hours as the delivery times: 11:30 AM to 2:30 PM and 5:00 PM to 8:45 PM Monday through Friday, with extended takeout hours until 9:30 PM on Wednesdays and from 5:00 PM to 8:45 PM on Saturdays. Closed Sundays.
Where is Thai Orchid Restaurant located?
Thai Orchid Restaurant is located at 4223 Providence Rd Unit 7, Charlotte, NC 28211, United States.
How can I view the menu or place an order online for Thai Orchid Restaurant?
You can view the menu and place orders online at https://thaiorchidrestaurantcharlotte.com/menu.
What type of cuisine does Thai Orchid Restaurant serve?
Thai Orchid Restaurant serves Thai, Asian fusion, vegetarian, vegan, gluten-free, seafood, and family-friendly cuisine.
What restaurants are nearby Thai Orchid Restaurant for additional dining options?
Nearby dining options include Super Chix, Phil's Deli II, Superica (Tex-Mex), AQUA e VINO (Italian and wine bar), Red Rocks Cafe (American and bakery), and mezeh (Greek and Mediterranean).
Are there any nearby services or shops near Thai Orchid Restaurant that customers might find useful?
Yes, customers can visit nearby services like Spavia Day Spa for relaxation, Hollywood Feed for pet supplies, Rite Aid pharmacy, and shopping centers such as Strawberry Hill Center.
What nearby amenities can help customers visiting Thai Orchid Restaurant with parking or transit needs?
Nearby amenities include several ATMs like Truist - ATM, BB&T ATM, and a Bitstop Bitcoin ATM; gas stations such as Exxon; and banks like BB&T and Truist for convenience.