Taco Bell

3.4
1019 reviews
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Business Details

13121 South Tryon St., Charlotte, NC
28278, United States
(704) 588-5605
https://locations.tacobell.com/nc/charlotte/13121-south-tryon-st-.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 13121 South Tryon St. in Charlotte. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
13121 South Tryon St., Charlotte, NC
28278, United States

Hours

Reviews

3.4
1,019 reviews
5 stars
372
4 stars
200
3 stars
144
2 stars
70
1 star
233

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and frequent order mistakes, leading to frustration.

Staff Attitude

Feedback highlighted inconsistent staff attitudes, with some employees being rude or dismissive, while others provided excellent service.

Food Quality

Many reviews mentioned poor food quality, including incorrect orders, small portions, and unsatisfactory preparation.

Cleanliness

Some customers noted cleanliness issues, particularly in the dining area and bathrooms, impacting their overall experience.

Management Concerns

Several reviews pointed to poor management practices, including lack of staff training and inadequate response to customer complaints.
  • JS
    Jayson Siler
    Jan 3, 2026
    5.0
    This location is SO much better than the Hwy 160 location, Taco Hell. We live near that one and will travel the extra distance to go to Steele Creek, so that our order is right and the food is reliably prepared by responsible adults without attitude. They even offer sauce packets and serve food all posted hours. We found our Taco Bell home!
  • SB
    Savannah Butler
    Dec 22, 2025
    1.0
    Every time I try to come here I have the worst possible experience specifically with a middle aged woman with short black hair, being rude as can be at the drive thru. My order of cinnamon twists had no cinnamon on them and I was told “well what do you want me to do about it?” Her attitude is always horrible and has absolutely ruined this location.
  • EW
    Edward Wrenn
    Dec 20, 2025
    1.0
    Slow service lack of employees 2 employees in parking lots in and out of side door 30 minutes too long
  • LN
    Lea last name
    Dec 18, 2025
    1.0
    this place has ATROCIOUS time management. every time I order here it's a 30+ minute wait and on the app it says 2 minutes. when I go in to wait for my food I never see more than 1 employee do their job they're always talking and rude to customers.
  • AJ
    Adam Jones
    Dec 13, 2025
    1.0
    My kid had to use the bathroom, so I went inside to order. Apparently the only way to order is with kiosks, so I put in my order. A few other people showed up, and the door was locked, so someone let them in. An employee yelled at them, and told them they are only taking drive through orders now. It's 6pm by the way, so why is the dining room not open? After 20 minutes or so, I flag down an employee to ask about my order. She said I didn't have one in the system. I tried to ask if she could take my order, but she interrupted me and said "Excuse me, I'm on the phone". It was a personal call. I decided it was best to just leave and get food somewhere else.
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Frequently Asked Questions About Taco Bell

What are the operating hours for the Taco Bell at 13121 South Tryon St., Charlotte?

This Taco Bell location operates daily from 7:00 AM to 4:00 AM.

Does the Taco Bell on South Tryon St. have a drive-through service?

Yes, it offers a drive-through service with the same hours as the restaurant, from 7:00 AM to 4:00 AM every day.