Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 13121 South Tryon St. in Charlotte. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and poor customer service.
Order Accuracy
Many reviews highlighted frequent issues with incorrect orders, missing items, and poor food quality.
Speed of Service
Numerous customers complained about slow service, with long wait times reported at both the drive-thru and in-store.
Cleanliness
Some customers noted cleanliness issues, particularly in the dining area and bathrooms, affecting their overall experience.
Management
Feedback indicated mixed experiences with management, with some praising effective leadership while others criticized the handling of customer complaints.
FW
Frank Watson
Feb 24, 2026
1.0
I don’t understand how this place is still open
Either they’re closed randomly
Or
They do cash only ?
AR
Anonymous Reviewer
Feb 7, 2026
5.0
I went through the drive-thru with food allergies and honestly couldn’t have asked for a better experience—thanks to Kassandra. I explained my situation, and she immediately took it seriously, listened carefully, and made sure my order was handled correctly.
She double-checked everything, repeated it back to me to confirm, and was so patient and kind the entire time. It’s stressful eating out when you have allergies, but she made me feel safe and confident that my food was prepared properly.
On top of that, she was super friendly and upbeat, which made the whole visit even better. Huge thank-you to Kassandra for going above and beyond—service like that deserves recognition! 🌟🌮
DB
Drew B
Feb 3, 2026
1.0
Spent my entire lunch break in the drive through this is insane
AM
Ashe Morgan
Jan 28, 2026
5.0
Awesome and friendly staff. Good was fresh and fast. Will definitely come again!
EC
Erin Cordone
Jan 21, 2026
4.0
I go out of my way to come to this location. Sometimes the food takes a little while, but it’s almost always perfect, exactly what we ordered, nothing missing. No beef when it’s supposed to be beans, none of that. When it comes to Taco Bell locations, this one is top tier.