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Taco Bell

3.3
(1271 reviews)

Business Details

2405 South Blvd, Charlotte, NC
28203, United States
(704) 525-3661

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2405 South Blvd in Charlotte. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2405 South Blvd, Charlotte, NC
28203, United States

Hours

Reviews

3.3
1,271 reviews
5 stars
462
4 stars
230
3 stars
165
2 stars
84
1 star
330

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, with some experiences detailing waits of over an hour.

Food Quality

Feedback on food quality was mixed; while some customers enjoyed their meals, many complained about stale, poorly prepared, or incorrect orders.

Customer Service

Numerous reviews highlighted rude and unprofessional staff behavior, with specific mentions of poor management and lack of basic customer service skills.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, including missing items and wrong food types, particularly for vegetarian options.
  • KG
    Kevin Grant
    2 days ago
    1.0
    Avoid this location!!! I've had bad experiences in the past but a couple of weeks ago I decided to try my luck and order from here again. I even thought maybe I should order from the Montford location but I gave this one another chance. Bad idea. I arrived 3-4 minutes after the app said my food would be ready. I left with my food 55 minutes later. Even worse I tried multiple times to cancel my order and even asked one of the workers if he could cancel it and of course it wasn't possible. In my long long wait I had ample time to send 3 complaints through the app, each time checking the box that I wanted them to contact me. Nearly 2 weeks later and I haven't heard back from anyone, so I was forced to dispute the charge on my card. Maybe this public review will get someone's attention. I do want to note I don't blame the workers, only management/ownership.
  • CD
    Cam Davis
    2 days ago
    1.0
    Don’t eat here if you want your order always wrong and wait 30 min in the drive thru. with 1 car ahead of you.
  • MF
    Madison Fiorino
    Feb 15, 2026
    1.0
    My friends and I had ordered 2 quesadillas and waited over and hour and a half, and we ended up leaving and made our own food in 2 minutes. We tried to talk to the staff but they barely acknowledged us and were going extremely slow when there were over 15 people waiting for more than an hour. Avoid this location as all costs! It said our order was also ready for 30 minutes when they didn’t even start it. It was absolutely ridiculous.
  • AM
    Adam M.
    Feb 7, 2026
    1.0
    Ehhhhh. Hard to fully analyze and vocalize what's going on here, but, in a nutshell, it's a poorly ran Taco Bell with poorly maintained equipment/computers/screens/etc. Been several times, the Kiosks rarely work. Food quality is standard, but cleanliness of the place and good customer service is beyond saving.
  • MS
    Maleehah Saab
    Jan 18, 2026
    1.0
    If I could leave this Taco Bell 0 stars I would. The older lady working the window is rude, mean, and has TERRIBLE customer service.According to my receipt her name is Minnie S. I ordered a cheesy gordita crunch sub meat for potato's and while ordering she said “regular shell or dorito” and we said dorito. when we got to the window, after waiting in line for 15 minutes, she gave me my order and there was no cheesy gordita crunch, they didn’t even charge me for it. i asked her for it then she got so rude with me and proceeded to tell me that i needed to tell her i needed one when i order when i clearly already did and she asked me what shell i wanted?? she kept shutting the window in my face, dismissing me, and rushing me as i tried to clarify that i wanted potato’s not meat. when she gave it to me it was literally cheese and lettuce…..like are you serious. she shut window in my face again and i had to wait for her to open it to let her know there was no potato’s, no sauce, no anything, and she just gave me a side of potato’s, and slammed the door in my face yet again. she refused to open the window and charged me for basically a doritos shell. do not waste your time at this location.

Frequently Asked Questions About Taco Bell

What are the operating hours of Taco Bell at 2405 South Blvd?

This Taco Bell is open 24 hours every day of the week.

Does this Taco Bell location offer drive-through service?

Yes, there is a drive-through available 24/7 at this location.

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