Taco Bell

3.2
1168 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 1800 E Woodlawn Rd in Charlotte. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1800 E Woodlawn Rd, Charlotte, NC
28209, United States

Hours

Reviews

3.2
1,168 reviews
5 stars
397
4 stars
201
3 stars
161
2 stars
70
1 star
339

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers consistently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted issues with food quality, such as cold items, incorrect orders, and unsatisfactory taste.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and poor maintenance.

Management Issues

Frequent complaints about poor management and staffing problems, leading to inefficiencies and customer dissatisfaction.
  • NN
    Norma Osorio (NormitaOso)
    1 day ago
    3.0
    The cashier saw me and my son waiting for her to get the order and she ignore us. It was up to 4 to 5 minutes later that one of the girls in the lane preparing food told us that we can do our order on the tablet behind us. The wear about this is that everybody else coming in after us order with the cashier in person, but not us. (They was white people, we are Spanish). When they call us to get our food. I have to ask for the drinks. I order sweet tea, (which they have it inside), and they make me wait not less than 3 minutes to serve me the drink. And again, the lady in the food lane get out of her working place to give me the drink. Awful cashier, racist and rude.
  • KK
    Kathryn
    Dec 30, 2025
    1.0
    Has health inspection been to this location? We went to this Taco Bell only to find it an utter mess. Dirty. Mayo based sauces sitting out over a hot grill. Long lines. We ordered and left before we go our food because not only did it seem insanity in here but the line of people waiting was obscene.
  • BP
    B Pyatt
    Dec 20, 2025
    1.0
    They need help the wait time for DoorDash pickup is CRAZYYYYY
  • JR
    Justin Robinson
    Dec 20, 2025
    1.0
    Do not come to this taco bell if you door dash they will have you in here for 30 mins the crew is rude. I've never seen a tacobell operated like this they are unprofessional I can go on forever worst taco bell in Charlotte after hours whoever works third here sucks
  • LL
    Linus
    Nov 30, 2025
    3.0
    Went into the drive thru for two burritos which was fast since there wasn’t a single car. But the employee taking the order sounded mad, short and very unresponsive. What ever happened to customer service no one wants to say Hi welcome anymore. We pulled up and instantly someone who sounded mad said “what do you want ?”. We get to the window and just ups the door and doesn’t say anything so we hand the card then we get the food and say thank you and still nothing, she just slams the door shut. Maybe a customer training video would do this location some good.

Frequently Asked Questions About Taco Bell

What are the regular operating hours for the Taco Bell at 1800 E Woodlawn Rd?

This Taco Bell is open from 9:00 AM to 3:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 5:00 AM on Friday and Saturday.

Does this Taco Bell location have a drive-through service?

Yes, the Taco Bell at 1800 E Woodlawn Rd offers drive-through service with the same hours as the regular operating hours.