Taco Bell

3.6
881 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 8425 Davis Lake Pkwy. in Charlotte. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
8425 Davis Lake Pkwy., Charlotte, NC
28269, United States

Hours

Reviews

3.6
881 reviews
5 stars
378
4 stars
180
3 stars
99
2 stars
59
1 star
165

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for their friendliness and efficiency, while others are criticized for rudeness and poor service.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor food quality, particularly during late-night shifts.

Cleanliness

Several reviews highlighted unsanitary conditions in the restaurant, including dirty bathrooms and a general lack of cleanliness.

Speed of Service

Customers frequently complained about slow service, especially in the drive-thru, with long wait times reported.

Food Quality

While some customers enjoyed the food, others reported issues with freshness and preparation, including complaints about burnt or improperly made items.
  • GG
    Greg
    Nov 1, 2025
    5.0
    I am sorry I can't tell you about the food, but the people who work here are awesome and on the ball. I deliver for Doordash and everytime I get a Taco Bell order late at night, I usually get in s very bad mood. Almost all Taco Bells take excruciatingly long especially late at night. I had 3 straight orders here after 1 AM and all 3 were ready when I got there. They even have the inside open until 2. So no waiting at the drive thru line. I will always happily take orders for this Taco Bell. Great employees and great management.
  • KN
    Kyle Nagy
    Oct 8, 2025
    1.0
    Terrible customer service, there were employees swearing across the restaurant, and it took 40 minutes to get our food in store.
  • MA
    Mighty A
    Sep 27, 2025
    1.0
    Nearly every time I visit at night, at around 9:30-10 PM, the staff (or at least the ones working the drive thru), always give terrible customer service. Usually it's a dark-skinned girl at the window who refuses to make eye contact or even manage a simple greeting, and tonight you could smell weed permeating from the building all the way from the drive thru menu, and it only grew more potent once I reached the window. Most of if not all of the employees were obviously high despite their efforts to disguise it, and I didn't even receive the correct order. The one burrito that WAS made as I ordered had burnt chicken, whereas the others didn't even have the correct ingredients; None of the "grilled" burritos were actually grilled, either. That being said, the food and service is always good in the mornings/afternoons in my experience, but the closing crew needs some thorough discipline ASAP.
  • LT
    Luv2 Travel
    Sep 16, 2025
    5.0
    Great experience, Great service! Manager David did an incredible job ensuring our large order was accurate and put together with attention to detail! Zero mistakes in our order! We really appreciated it. This is our go to Taco Bell in the CLT/Concord area! Thank you to the team!!
  • MI
    Mr. Incredible
    Sep 7, 2025
    1.0
    Sat in drive through for 30 minutes just for them to tell me they are too busy to take my order. They made me late for work and refused to serve me. Will be contacting corporate and will do my best to get the entire night shift fired.

Frequently Asked Questions About Taco Bell

What are the general opening hours for Taco Bell at 8425 Davis Lake Pkwy?

Taco Bell at 8425 Davis Lake Pkwy is open daily from 7:00 AM to 2:00 AM, except on Fridays when it stays open until 3:00 AM.

Does this Taco Bell location offer drive-through service and what are its drive-through hours?

Yes, this location has a drive-through open daily from 7:00 AM to 2:00 AM, with extended hours until 3:00 AM on Fridays.