Taco Bell

3.4
947 reviews
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Business Details

8812 Albemarle Rd., Charlotte, NC
28227, United States
(704) 569-1535
https://locations.tacobell.com/nc/charlotte/8812-albemarle-rd-.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 8812 Albemarle Rd. in Charlotte. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
8812 Albemarle Rd., Charlotte, NC
28227, United States

Hours

Reviews

3.4
947 reviews
5 stars
349
4 stars
185
3 stars
132
2 stars
68
1 star
213

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional staff, with several instances of disrespectful behavior and poor communication.

Order Accuracy

A significant number of reviews mentioned incorrect or incomplete orders, with missing items being a common complaint.

Service Speed

Customers frequently noted long wait times, both in the drive-thru and for in-store orders, often exacerbated by staffing shortages.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, poorly prepared, or unsatisfactory meals.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty tables and unsanitary conditions in the restaurant.
  • QL
    Queen Lee
    Dec 14, 2025
    1.0
    Taco Bell is one of my favorite fast food places because I am PLANT BASED. This location used to be the best but now they just SKIMP YOU on food. I know BEANS are cheaper than meat so why are you not putting an appropriate amount in my tacos and burritos?! Being plant based doesn't mean I'm not hungry! It means I don't eat meat!!
  • TL
    Tyeisha D Lewis
    Dec 14, 2025
    1.0
    It says their open till 3….. yet when i pull up im told verbatim their only doing doordash and mobile. Is that laziness or what cause thats not normal and inconvenience
  • VR
    vishwadha reddy
    Dec 7, 2025
    1.0
    Hands down the worst experience I’ve ever had at any Taco Bell. The staff wasn’t just rude — they were outright disrespectful. They completely botched my order, and when I asked about it, they literally tossed the fries onto the counter like it was an inconvenience for them. Then she walked away and laughed about it. Absolutely unacceptable behavior. The food is absolutely cold and not fresh.
  • VP
    Victoria Philmon
    Dec 6, 2025
    1.0
    At 12:30 am, I pull up to the drive thru to order food after a long shift, a lady comes over the speaker to tell me that they are only doing door dash and mobile orders. Before I could even finish my question to her she rudely interrupts me saying that there's only 2 employees in the store and they are not doing any drive thru orders until another person comes into work. I've worked fast food before and pulled an entire shift with just myself and a grill cook. There was nobody in front front or behind me. If this keeps happening, I will stop eating at taco bell period.
  • AD
    Andrew Deal
    Nov 26, 2025
    1.0
    Done with this taco bell, they have a consistent staffing problem and always have the drive thru and lobby closed except mobile orders. Even though i placed a mobile order before arriving it took 30 minutes just for a burrito and drink. This has happened multiple times.
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Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Fridays?

The drive-through at Taco Bell on Fridays is open from 9:00 AM until 4:00 AM the next day.

What types of payment does Taco Bell accept?

Taco Bell accepts American Express, Cash, Discover, MasterCard, and Visa.