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Taco Bell

3.4
(949 reviews)

Business Details

8812 Albemarle Rd., Charlotte, NC
28227, United States
(704) 569-1535

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 8812 Albemarle Rd. in Charlotte. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
8812 Albemarle Rd., Charlotte, NC
28227, United States

Hours

Reviews

3.4
949 reviews
5 stars
349
4 stars
185
3 stars
132
2 stars
69
1 star
214

What are people saying?

AI-generated from recent customer reviews

Staffing Issues

Customers frequently reported understaffing, leading to long wait times and poor service.

Customer Service

Many reviews highlighted rude and unprofessional staff behavior, with several customers expressing dissatisfaction with how they were treated.

Order Accuracy

A significant number of customers experienced issues with incorrect or incomplete orders, often leading to frustration.

Food Quality

While some customers enjoyed the food, many complained about poor quality, including cold items and inadequate portion sizes.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and bathrooms.
  • AM
    Alecia McGriff
    Feb 9, 2026
    1.0
    Nuggets were old and staff hung up calls without assigning when we call.
  • JG
    Jacob Gifford
    Jan 17, 2026
    2.0
    $100 lunch order for all the boys at my job. Ordered at 12:55. Received the order at 1:25. I sat inside and watched them work that entire 30 mins. They were clearly understaffed for the lunch rush. They also forgot 2 Large Nacho Fries.. so I’m just out $9-$10? You call and they never answer the phone.. because they’re understaffed. Nobody has time to answer the phone. I know this, because I’ve been in that position. I have a hard time wanting to blame the employees that don’t make enough money to really live. Why should they care? We continuously have problems ordering from this Taco Bell. If you go here, don’t do a group order. Usually if it’s just one or two of us and we can go through the drive-thru it’s fine. The food we did get was satisfactory.
  • QL
    Queen Lee
    Dec 14, 2025
    1.0
    Taco Bell is one of my favorite fast food places because I am PLANT BASED. This location used to be the best but now they just SKIMP YOU on food. I know BEANS are cheaper than meat so why are you not putting an appropriate amount in my tacos and burritos?! Being plant based doesn't mean I'm not hungry! It means I don't eat meat!!
  • TL
    Tyeisha D Lewis
    Dec 14, 2025
    1.0
    It says their open till 3….. yet when i pull up im told verbatim their only doing doordash and mobile. Is that laziness or what cause thats not normal and inconvenience
  • VR
    vishwadha reddy
    Dec 7, 2025
    1.0
    Hands down the worst experience I’ve ever had at any Taco Bell. The staff wasn’t just rude — they were outright disrespectful. They completely botched my order, and when I asked about it, they literally tossed the fries onto the counter like it was an inconvenience for them. Then she walked away and laughed about it. Absolutely unacceptable behavior. The food is absolutely cold and not fresh.

Brand Certified Facts from Taco Bell

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