Taco Bell

3.4
943 reviews
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Business Details

8812 Albemarle Rd., Charlotte, NC
28227, United States
(704) 569-1535
https://locations.tacobell.com/nc/charlotte/8812-albemarle-rd-.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 8812 Albemarle Rd. in Charlotte. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
8812 Albemarle Rd., Charlotte, NC
28227, United States

Hours

Reviews

3.4
943 reviews
5 stars
350
4 stars
185
3 stars
132
2 stars
68
1 star
208

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reports of rude or unprofessional staff, while some customers praised friendly service.

Order Accuracy

Numerous reviews highlight frequent issues with incorrect orders and missing items, leading to customer dissatisfaction.

Speed of Service

Customers frequently mention long wait times, particularly for dine-in orders, while some express satisfaction with the speed of drive-thru service.

Cleanliness

Several reviews point out cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Food Quality

While some customers enjoyed their meals, others reported poor food quality, including incorrect items and unsatisfactory portion sizes.
  • KE
    Kourtnie Eller
    2 days ago
    1.0
    The employee with the black hair and all of the black face piercings has a nasty attitude. And then forgot some of my order after basically demeaning me at the window.
  • WE
    William Elder
    3 days ago
    2.0
    first, stood there forever without being even acknowledged. the lady was rude. I didn't even order. decided just to leave
  • LP
    Lindsay Pafumi
    Oct 31, 2025
    1.0
    I tried this location three times and I’m done. Every time they forget half the order and the customer service sucks. Worst location ever. Get better management
  • JW
    jason j watt watkins
    Oct 28, 2025
    2.0
    Just left this store getting a DoorDash order. Out of three employees (exception of the cook), not one asked me at all how they could help me. After being patient and standing there five or six minutes I, finally said something to them. Chances are I would have been standing there additional time had I not said anything. And I was the only person in line and the drive thru had one person who had gotten their order and left. Please pay better attention to detail and customer service just out of respect for others and also their time
  • SB
    Shamika Brooks
    Oct 19, 2025
    1.0
    The staff at this location is rude, unprofessional and down right scrappy employees! Someone needs to come and address how they speak with customers and how they pack food. They threw 5 French fries in my bag without a carton. I took the bag back in and the little dude at the front tried to argue with me on how it was packed. The manager told him to not worry about it and she would take care of it. She is an older lady and the kids have absolutely no respect for her. The girl at the window and the young guy went a ran in the fridge when she needed assistance.
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Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Fridays?

The drive-through at Taco Bell on Fridays is open from 9:00 AM until 4:00 AM the next day.

What types of payment does Taco Bell accept?

Taco Bell accepts American Express, Cash, Discover, MasterCard, and Visa.