Taco Bell

3.1
1264 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 8000 Providence Rd. in Charlotte. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
8000 Providence Rd., Charlotte, NC
28277, United States

Hours

Reviews

3.1
1,264 reviews
5 stars
426
4 stars
182
3 stars
132
2 stars
89
1 star
435

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders.

Staff Attitude

Feedback varied on staff demeanor, with some praising individual employees for their kindness while others reported rude and dismissive behavior.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poor food quality.

Management Issues

Many customers expressed frustration with management practices, including understaffing and inconsistent service hours.

Cleanliness

Several reviews mentioned unsanitary conditions and a lack of cleanliness in the dining area.
  • DD
    Dominic
    2 days ago
    1.0
    Ordered me $5 box and the cinnamon twists were soggy? Nasty, how does that even happen?!!!
  • EU
    Esvet Useinov
    6 days ago
    5.0
    Always clean, delicious, and great people,
  • BF
    Brendan Fitzgerald
    6 days ago
    5.0
    Best Taco Bell location. I don’t know the gentleman’s name but he is bald and has a beard with glasses. He is the best!!!
  • SH
    Sahil Hirve
    Nov 10, 2025
    1.0
    This is a terrible place because we had ordered a pick up and he told us to go through the drive thru which took another 45 mins and messed up my whole schedule.
  • CF
    Cynthia Fetter
    Oct 23, 2025
    5.0
    At a location that has struggled with staffing in the past, Jerome AND Michael are saving the day! Both gentlemen were amazing during my last visit. All of the employees working at the time were positive and working together as a team, but I witnessed Michael patiently help an elderly customer who was being a little bit difficult and mean. Michael was patient, kind, and helpful while the woman was ordering answering all of her questions and walking her through the menu and ordering process. He then even let her taste the tea to see if she liked it and added more ice at her request. The woman watched the line crafting her taco and was commenting and criticizing their work, but Jerome and his team were polite and kind in their responses, meeting her demands with patient smiles. Jerome checked multiple orders to make sure they were perfect (including mine), all while continuing to positively respond to the difficult customer's comments. I know it's just a Taco Bell, but honestly the pride in work and the kindness I witnessed from these two gentlemen was a little reminder that there are still good people in the world. Give Jerome and Michael a raise!

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell on 8000 Providence Rd.?

The drive-through at Taco Bell is open from 8:00 AM to 2:00 AM Monday through Saturday, and from 9:00 AM to 2:00 AM on Sundays.

Where is Taco Bell located in Charlotte, NC?

Taco Bell is located at 8000 Providence Rd., Charlotte, NC 28277, USA.