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Taco Bell

3.6
(1266 reviews)

Business Details

5110 Sunset Rd, Charlotte, NC
28269, United States
(704) 596-8123

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5110 Sunset Rd in Charlotte. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5110 Sunset Rd, Charlotte, NC
28269, United States

Hours

Reviews

3.6
1,266 reviews
5 stars
493
4 stars
273
3 stars
191
2 stars
84
1 star
225

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong modifications.

Speed of Service

Service speed is inconsistent, with reports of long wait times in both drive-thru and in-store, particularly during late hours.

Food Quality

Food quality varies, with some customers enjoying fresh and well-prepared meals, while others received cold or poorly made items.

Cleanliness

The dining area cleanliness received some criticism, with suggestions for improvement noted by several customers.
  • PH
    patricia hallman
    Feb 21, 2026
    1.0
    I went through drive through 2 different times, because I wanted an additional items. I did not receive chips for my dip and didn't realize it until I was home. I called back, the manager was unconcerned, unaccomidating and totally unprofessional.
  • CJ
    C.E. Johnson
    Feb 13, 2026
    4.0
    Great place to eat, service was professional. .. however the ordering kiosks was a little difficult to use. I wish they would staff enough people so that we could order over the counter instead of always using a kiosks.
  • DJ
    Daniel Jensen
    Jan 20, 2026
    2.0
    Typocal Taco Bell, got the vegetarian order wrong. Don't know why I try.
  • SG
    Susan Gilder
    Jan 14, 2026
    5.0
    I ordered a hard shell taco supreme through the drive thru and it was one of the best put together tacos I have had in many years! I appreciated that it wasn’t thrown together. Thank you to the staff!!
  • MJ
    Michael Jabar
    Jan 10, 2026
    5.0
    Service was excellent, food was quality. The window clerk was so nice and didn’t miss a single item from our order.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Sunset Rd in Charlotte?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Friday and Saturday.

What are the general opening hours for Taco Bell at 5110 Sunset Rd?

Taco Bell is open daily from 9:00 AM until 2:00 AM Sunday through Thursday, and until 3:00 AM on Friday and Saturday.

Brand Certified Facts from Taco Bell

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Certified March 01, 2026Yext Knowledge Graph
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