Taco Bell

Reviews

• AM

  Adam M.

  3 days ago
  3.0
  Not a bad vibe. Order was accurate and prompt. Place is large. But, the bathrooms, big yikes! You can tell the sink hadn't been cleaned in probably over a week, seeing how imbedded the dirt and grim was all around the porcelain. Rating for this place seems accurate.
• SM

  Shekeena Muldrow

  Feb 11, 2026
  1.0
  I WONT EVER ORDER HERE AGAIN THIS THE SECOND TIME MY FOOD CAME OVERCOOKED AND HARD AND THEY WONT ANSWER THE PHONE HOW RUDE, THE NUGGETS WERE BRICKS AND THE FRIES WERENT EVEN HOT UNACCEPTABLE I WOULD NOT RECOMMEND!
• CG

  Crystal Gross

  Jan 29, 2026
  1.0
  🤮 nastiest TB. Food is old and cold, and hard shells are smashed and soggy. Employees obv do not care and are rude. I’m convinced the positive reviews are fake it’s THAT bad.
• BB

  Brittany Little Bannon

  Dec 27, 2025
  5.0
  Immaculate Taco Bell experience- there was a little bit of a wait (expected for a late night order) but the team was amazing, accommodating, AND once we got our food, it was fresh, with ingredients perfectly distributed. Anyone who frequently orders crunchwraps knows the importance of this. I was very impressed by the team and will return to this Taco Bell.
• DK

  d k.

  Dec 27, 2025
  1.0
  I strongly advise avoiding this location entirely. My recent visit revealed conditions that raise serious concerns about cleanliness, food safety, and overall management oversight. Upon arrival, the parking lot was noticeably dirty and poorly maintained. Inside, the dining area was uncomfortably cold on an already chilly winter evening, creating an unwelcoming environment for guests. The most alarming issue, however, was the state of the restroom. It was in an unacceptable condition, with vomit left on both the toilet and the floor—an unmistakable sign of neglect and a complete lack of sanitation standards. Equally troubling was the behavior of the staff. Employees appeared disengaged, unaware of guests, and openly consuming personal food and beverages on the service line—an obvious health code violation. There was no sense of urgency, professionalism, or concern for providing even basic customer service. While many Taco Bell and KFC locations in the Greater Charlotte and Rock Hill areas are operated by the same company, this particular location stands out for all the wrong reasons. The issues here reflect a clear absence of leadership, accountability, and operational standards. Based on this experience, I will not be visiting this location again, nor will I patronize their affiliated stores on Sunset Road, University & WT Harris, or WT Harris & West Sugar Creek. This location earns a definitive 0 stars. Guests deserve better, and until significant improvements are made, I cannot recommend this restaurant under any circumstances.

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