Subway

2.8
195 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Charlotte Subway® Restaurant at 13855 Conlan Circle brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
13855 Conlan Circle, Charlotte, NC
28277, United States

Hours

Reviews

2.8
195 reviews
5 stars
55
4 stars
32
3 stars
10
2 stars
17
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several mentioning poor service experiences and a lack of friendliness.

Food Quality

Feedback indicated inconsistent food quality, with complaints about stale bread, skimpy toppings, and incorrect orders.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty floors and unsanitary conditions.

Coupon Acceptance

Numerous customers expressed frustration over the location's refusal to accept coupons, which is a common expectation at Subway.

Operational Issues

Customers noted problems with store hours, including being closed unexpectedly and poor management of staffing.
  • ST
    Susanne Todd
    Nov 7, 2025
    1.0
    $9.19 for a salad that barely covers the bottom of the bowl! Some of the lettuce brown but employee continued to scrape out what was left in the bottom of their tub rather than go get a new container. Can go to Chopt or Yafo for a couple of dollars more. Won’t be back.
  • EM
    Erin Mitchell
    Oct 28, 2025
    5.0
    Got a sub for my son on Sunday. Staff was very friendly and great food and clean place!
  • SV
    sandeep reddy vv
    Oct 28, 2025
    1.0
    Terrible service, not coming back ever again.
  • NH
    Natalie Hough
    Sep 30, 2025
    1.0
    Rude staff and like many other reviews have stated they are price gauging by adding additional fees and not accepting coupons. I will not return to this location.
  • JS
    John Smith
    Aug 21, 2025
    1.0
    The Mexican lady making my sub for two days acted like she had a problem with me on how I order my sub, as in rolling her eyes and giving me a ugly look. She really made me feel uncomfortable and unwelcome. The second day I went back with a coupon and the same lady gave me more attitude like she didn't like the way I was ordering my sub. And when went to check out, they have a scanner to scan coupons and then they proceeded to tell me that they don't take coupons. So not only did they waste a sub because I did not pay for it considering I didn't have enough. But they also lost business from me permanently. I am huge subway fan and the coupons are the only reason why I go to subway. So because of all of that. Harris teeter has my forever business for their very fresh subs. I have eaten at subway all my life on the regular basis and I have never had an employee make me feel like I wasn't welcome there. Hire better employees and accept coupons because I won't go to your subway if you don't accept them. And ultimately you loose more money when you try to make more money off a sub.

Frequently Asked Questions About Subway

What types of meals does Subway at 13855 Conlan Circle serve?

This Subway location serves breakfast, lunch, and dinner with fresh cut veggies, toppings, protein choices, and fresh-baked bread.

What are Subway's operating hours at this location?

Subway at 13855 Conlan Circle is open Monday to Saturday from 7:30 AM to 9:00 PM, and Sunday from 9:00 AM to 7:00 PM.