Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Charlotte Subway® Restaurant at 3211 Eastway Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.5
232 reviews
5 stars
113
4 stars
26
3 stars
22
2 stars
11
1 star
60
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly and attentive staff, while others report rude behavior and poor customer service.
Food Quality
Several customers expressed dissatisfaction with food quality, citing issues like stale bread, incorrect orders, and unsanitary conditions.
App and Ordering Issues
Multiple reviews highlighted problems with the app and online ordering system, including charges without order fulfillment and difficulty in getting assistance.
Cleanliness
There are significant concerns regarding cleanliness, with reports of dirty conditions, lack of hair nets, and unsanitary food handling practices.
Management Response
Customers noted a lack of effective management response to complaints, with some feeling ignored or dismissed by the owner.
- TRTeylory Rodriguez4 days ago1.0They always open later and close earlier than the schedule says. Horrible customer service.
- MDMarco DeliaNov 16, 20251.0I ordered a sandwich at 7:30, it said delivery would arrive at 8:43, then at 9:26, what kind of Subway is this, they charge $10 for delivery that takes 2 and a half hours, damn it, if they don't have delivery available I don't know why they don't say, what kind of people are they?
- JGJavier GuerreroOct 30, 20255.0The service provided has been exceptional, and the organization has been impeccable.
- EDEllen DowellOct 18, 20252.0Just wanted to use my app for the first time and couldn't get it to work and so I went inside to get help from an associate with no one willing to help me figure it out. Needless to say I have not bought a Sub or used the app.
- KBKim BarnesOct 15, 20251.0Wish could give no stars. We always order on the app sometimes we have 45.00 worth of food. Every time we get food from this store there is always something wrong. They can never get everything right on an order. Filed complaint and owner couldn’t be bothered to say sorry. Wanted refund and haven’t gotten it yet. Filed with the BBB and she can’t even respond to it. Francis is her name and she obviously knows how bad it is especially from all the other bad reviews. Also I love how if there is a BOGO going on they conveniently don’t have any footlongs. Even thought they bake them there in the store.
Frequently Asked Questions About Subway
Where is the Subway restaurant in Eastway Square Shopping Center located?
It is located at 3211 Eastway Dr, Suite 14, in the Eastway Square Shopping Center, Charlotte, NC 28205.
What are the operating hours for Subway at 3211 Eastway Dr?
The restaurant is open every day from 9:00 AM to 9:30 PM.
Does this Subway offer catering services?
Yes, the Subway at Eastway Square Shopping Center provides catering services for events and gatherings.
Can I order delivery or curbside pickup from this Subway?
Yes, customers can enjoy convenient delivery and curbside pickup options.
What meal options are available at the Subway on Eastway Dr?
They serve breakfast, lunch, and dinner with menu options including Footlongs, 6-inch sandwiches, wraps, salads, and cookies.
How can I place an order or view the menu for Subway at this location?
You can view the menu and place orders online or through the Subway app at https://subway.com/en-us/restaurant/4214-0/menu.
Does the Subway restaurant offer dine-in seating?
Yes, this Subway location offers dine-in seating for customers.
Is there a drive-through option available at this Subway?
No, there is no drive-through service available at this Subway location.
What nearby places can I visit around Eastway Square Shopping Center?
Nearby you can find DentalWorks Charlotte for dental needs, SalonCentric for beauty supplies, and Mi Tierra Restaurant for Colombian cuisine.
Are there convenient shopping options close to Subway at Eastway Dr?
Yes, nearby shopping options include Rainbow Shops clothing store, ShoeTrend shoe and clothing store, and Ross Dress for Less department store.
What dining alternatives are near the Subway restaurant in Eastway Square?
Alternative dining nearby includes Showmars Eastway for Greek and American fast food, Church’s Texas Chicken for fried chicken, and Little China for Asian cuisine.