Subway

2.6
276 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Charlotte Subway® Restaurant at 1816 Galleria Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1816 Galleria Blvd, Charlotte, NC
28270, United States

Hours

Reviews

2.6
276 reviews
5 stars
84
4 stars
22
3 stars
16
2 stars
15
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, slow service, and incorrect orders.

Cleanliness

Many reviews highlighted unsanitary conditions, including dirty restrooms and food preparation areas.

Management Issues

Numerous complaints about poor management practices, including staff shortages, lack of training, and unprofessional behavior.

Food Quality

Several customers noted issues with food freshness and preparation, including missing ingredients and stale items.

Customer Experience

Overall, many customers expressed dissatisfaction with their experiences, citing a lack of hospitality and acknowledgment from staff.
  • TT
    Tiffany Thompson
    6 days ago
    5.0
    Stopped by this Subway location and was pleasantly surprised! The store is under new management, and the difference is clear. The place is clean, the ingredients look fresh, and the staff is friendlier and more attentive than ever before. My sandwich was made exactly how I wanted it, and everything tasted great. You can definitely tell the new management cares about customer service. Highly recommend giving them a try again!
  • AM
    Ashley McDaniels
    Sep 23, 2025
    5.0
    Quick service. Skimpy with the meat. Bathroom not useable.
  • JB
    Jaren Bamberg
    Aug 15, 2025
    5.0
    I visit this location 2–3 times a week for lunch and I am always greeted with a smile and provided with excellent service. Carla makes the best subs, is always friendly, and makes me feel welcome. Highly recommend this location.
  • HB
    Hannah Blair
    Aug 2, 2025
    1.0
    Placed my order on the SUBWAY WEBSITE. When I went to pick it up the two very rude employees said they couldn’t find the order, even when I showed them the charge on my account…. Store was dirty, employees are rude. This location is very overdue to be shut down.
  • TH
    Tim Hatcher
    Jul 15, 2025
    5.0
    I used to go a few years ago to this location and it got very bad with service, rarely open, etc. and I stopped going. Today, saw it was under new management so decided to try. It is a huge improvement in cleanliness, speed of service and food quality. I would definitely go back again. Only issue I had was they don't offer brewed iced tea.

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

This Subway restaurant is located at 1816 Galleria Blvd, Suite B, Mecklenburg, Charlotte, NC 28270, inside the Galleria Shopping Center.

What are the operating hours of the Subway at 1816 Galleria Blvd?

The Subway is open every day from 9:00 AM to 8:00 PM.