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Subway

2.6
(282 reviews)

Business Details

(704) 846-8725
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Charlotte Subway® Restaurant at 1816 Galleria Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1816 Galleria Blvd, Charlotte, NC
28270, United States

Hours

Reviews

2.6
282 reviews
5 stars
87
4 stars
22
3 stars
16
2 stars
16
1 star
141

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Food Quality

Many customers reported issues with food quality, including stale ingredients, incorrect orders, and unsanitary conditions.

Management Issues

Frequent mentions of poor management practices, including staff shortages, lack of training, and inconsistent service.

Cleanliness

Several reviews noted that the store was dirty, with unclean restrooms and unsanitary food preparation areas.

Operational Problems

Customers experienced issues with the store being closed during posted hours and problems with online orders not being fulfilled.
  • SR
    Salaya Robinson
    Feb 21, 2026
    1.0
    I JUST GOT MY FOOD ITS A HAIR ON MY LETTUCE AND THE BACON IS RAW I ASKED FOR 6 INCH AND HE STILL GAVE A FOOT LONG . CALL FOR MANAGER NUMBER DOESNT EVEN WORK. PICS BELOW JUST UNWRAPPED.
  • KC
    Kimberly Chestnut
    Jan 27, 2026
    1.0
    Food is terrible and they don’t give refunds if you make an order on the app and pick up in the store. My spinach was missing and my cheese and they still refused to either fix it or give me my refund. Won’t be back. I should have trusted the negative reviews because they are true. They are under new management thru a third party not a regular subway franchise.
  • CO
    Cheryl Ollis
    Jan 23, 2026
    5.0
    Good food, but I was disappointed that they no longer have flatbread
  • DD
    David Duggins
    Jan 20, 2026
    5.0
    This place is under new management. It got bad reviews under the old management. It should get a reset. I have been there many times under the new folks and have always been satisfied with the food and the service.
  • FC
    Faithe Caldwell
    Dec 5, 2025
    2.0
    i give this place a one star based off portion size for the price of the side the meat was not adding up.

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

This Subway restaurant is located at 1816 Galleria Blvd, Suite B, Mecklenburg, Charlotte, NC 28270, inside the Galleria Shopping Center.

What are the operating hours of the Subway at 1816 Galleria Blvd?

The Subway is open every day from 9:00 AM to 8:00 PM.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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