Subway

2.6
278 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Charlotte Subway® Restaurant at 1816 Galleria Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1816 Galleria Blvd, Charlotte, NC
28270, United States

Hours

Reviews

2.6
278 reviews
5 stars
85
4 stars
22
3 stars
16
2 stars
16
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

The store was often described as dirty, with unsanitary conditions noted in both the dining area and restrooms.

Management Issues

Many reviews highlighted poor management practices, including staff shortages, lack of training, and unprofessional behavior.

Food Quality

Several customers complained about the freshness and quality of the food, with reports of stale ingredients and incorrect orders.

Inconsistent Experience

Customer experiences varied widely, with some praising friendly staff and good service, while others reported terrible experiences.
  • FC
    Faithe Caldwell
    Dec 5, 2025
    2.0
    i give this place a one star based off portion size for the price of the side the meat was not adding up.
  • PE
    Paul Edwards
    Nov 26, 2025
    5.0
    Sub was fresh and good
  • TT
    Tiffany Thompson
    Nov 18, 2025
    5.0
    Stopped by this Subway location and was pleasantly surprised! The store is under new management, and the difference is clear. The place is clean, the ingredients look fresh, and the staff is friendlier and more attentive than ever before. My sandwich was made exactly how I wanted it, and everything tasted great. You can definitely tell the new management cares about customer service. Highly recommend giving them a try again!
  • AM
    Ashley McDaniels
    Sep 23, 2025
    5.0
    Quick service. Skimpy with the meat. Bathroom not useable.
  • JB
    Jaren Bamberg
    Aug 15, 2025
    5.0
    I visit this location 2–3 times a week for lunch and I am always greeted with a smile and provided with excellent service. Carla makes the best subs, is always friendly, and makes me feel welcome. Highly recommend this location.

Frequently Asked Questions About Subway

Where is this Subway restaurant located?

This Subway restaurant is located at 1816 Galleria Blvd, Suite B, Mecklenburg, Charlotte, NC 28270, inside the Galleria Shopping Center.

What are the operating hours of the Subway at 1816 Galleria Blvd?

The Subway is open every day from 9:00 AM to 8:00 PM.