Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Charlotte Subway® Restaurant at 3807 Statesville Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.5
259 reviews
5 stars
114
4 stars
38
3 stars
29
2 stars
18
1 star
60
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant number of customers experienced rude and unprofessional service from staff, with many noting long wait times and poor communication.
Food Quality
While some customers enjoyed their sandwiches, there were numerous complaints about food quality, including issues with freshness, cleanliness, and missing ingredients.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty preparation areas and unclean food items, contributing to a negative dining experience.
Operational Issues
Customers frequently reported discrepancies in operating hours, with many arriving to find the location closed earlier than advertised or with limited menu options.
Staffing Problems
Many reviews pointed to inadequate staffing levels, leading to slow service and a lack of attention to customer needs.
- JHJames HodgeSep 16, 20251.0Rude employee lied about the hours talking about they closed 30 minutes early
- JPJoshua PeelerSep 6, 20251.0Out of meatballs multiple times and lady working today was rude
- MKMohammad KhawajaAug 20, 20255.0Friendly staff
- JDJae DelfinoJul 26, 20253.0I drove to this location because I love subway and it’s the only one that’s open at this time. When I arrive the nice young lady tells me the man in front of me the man in front of me “is her last customer because she is by herself”. This is not a customer’s issue. This is a staffing issue. I asked what time they close and she says 10. I explain my point of view. Someone from the gas station side goes a gets a “manager” who comes out in plain clothes and definitely not on a professional manner. He almost have off in security or bodyguard vibes, Big Chain and all. He tells me they “technically” close at 9:30. The food was fine as always but the customer service needs work. And maybe staff accordingly. And maybe contact google to correct the time and remove 10 from the door.
- MBMichala BoggessJul 5, 20251.0Said they were open on the website, was told they’re not open when I walked up to the counter to order. The employee was handling her cell phone on the preparation table.
Frequently Asked Questions About Subway
What are the operating hours of Subway at 3807 Statesville Ave, Charlotte?
Subway at 3807 Statesville Ave is open every day from 7:00 AM to 10:00 PM.
Does this Subway location offer catering services?
Yes, this Subway offers catering services to assist with your catering needs.
Can I order food online or via an app from this Subway?
Yes, you can order quickly and easily in the app or online through their menu and order links.
What types of meals are served at this Subway?
This Subway serves breakfast, lunch, and dinner meals.
Is dining in available at the Subway on Statesville Ave?
Yes, this Subway location serves dine-in customers.
Does Subway at this address have drive-through service?
No, this Subway location does not have a drive-through service.
What options do I have for picking up my Subway order?
You can pick up your order in-store or use curbside pickup at this Subway.
What nearby automotive repair shops can I visit before or after having a meal at Subway?
Nearby automotive repair shops include Kodiak Upfitters, Teo's Truck & Transfer, Statesville Avenue Garage, Symplex Car Care, Metrolina Fleet Services, and Dream Work Automotive, making it convenient to combine car maintenance with a meal.
Where can I find lodging near Subway at 3807 Statesville Ave?
Budget Inn is a nearby hotel/motel where customers can stay when visiting the area around Subway.
What nearby attractions might I visit before or after dining at Subway?
The Carolina Panthers Stadium is nearby, offering entertainment options such as football games and cinema experiences you can enjoy around your Subway visit.