Subway

4.2
514 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Charlotte Subway® Restaurant at 335 S Kings Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
335 S Kings Dr, Charlotte, NC
28204, United States

Hours

Reviews

4.2
514 reviews
5 stars
341
4 stars
61
3 stars
29
2 stars
15
1 star
68

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from management, particularly towards women, leading to a negative dining experience.

Food Quality

While some customers praised the freshness and taste of the food, others complained about underwhelming sandwiches, incorrect orders, and high prices.

Cleanliness

Several reviews highlighted the cleanliness of the store, with some customers noting it as one of the cleanest Subways they have visited.

Staff Performance

There were mixed reviews about staff performance; while some praised the friendliness and efficiency of the staff, others noted issues with language barriers and inexperience.

Management Issues

Numerous reviews pointed to poor management practices, including refusal to accept coupons, mishandling of customer complaints, and lack of accountability for mistakes.
  • CJ
    Cameron Jarina
    Oct 17, 2025
    1.0
    placed order at 8:19PM realized the app pre selected the wrong store called at 8:22PM Subway can't even make a normal sandwich in 3 minutes in front of me and lord knows there employees aren't kicking it in overdrive to get that done But apparently my order was already done!! And that means it's impossible to void and no refund can be made since they don't like "wasting food" manager was extremely rude and unprofessional, offered no other options except that there was none. During my call with management they were constantly turning on and off phone call recording between what they were saying. Shady money stealing business 20$ down the drain on a meal I was excited for
  • SB
    Sarah Barnett
    Aug 14, 2025
    1.0
    I don’t think anyone in there spoke English then they’re letting people that don’t have money run in and out and get money or phone or whatever and you got 30 minutes for lunch then they just jump right in front of you back in line and your food sitting there ready and the girl on the cash register can’t keep up Everything was fresh no iced tea. I will not come back. I don’t speak Spanish. I can’t understand what they’re saying it took me four times to realize she was saying toast come on man so yeah, that makes sense.
  • DB
    Donna Belk
    Aug 11, 2025
    1.0
    Soon as they saw my coupon I was shot down❗️Telling me they do not take coupons at this location. I am writing this at 10:22 pm on Monday August 11 2025..... Absolutely rude and unprofessional
  • KB
    Katherine Blackwelder
    Aug 6, 2025
    5.0
    Food was terrific and staff were amazing!
  • RV
    Raquel Vazquez-Rosa
    Jul 10, 2025
    1.0
    Terrible. Ordered online. They said they never received it but the money was taken out of my account. The women who were there obviously hadn’t been there very long and didn’t call a manager or anything or even offer to help or make a sandwich.

Frequently Asked Questions About Subway

What are the operating hours of Subway at Kings Square Shopping Center?

Subway at Kings Square Shopping Center is open Monday to Friday from 8:00 AM to 11:30 PM, and Saturday to Sunday from 9:00 AM to 11:00 PM.

Can I order Subway online or through an app?

Yes, you can order Subway quickly and easily via their app or online on their official menu page.