Brand Certified
Sonic Drive-In
3.0(1869 reviews)
Certified by Sonic Drive-In • Mar 01, 2026
Business Details
265 Mt Holly-huntersville Rd, Charlotte, NC
28214, United States
Certified by Sonic Drive-In • Mar 01, 2026
(704) 827-1670
Certified by Sonic Drive-In • Mar 01, 2026
http://www.sonicdrivein.com/locations/us/nc/charlotte/265-mt-holly-huntersville-rd/store-5701
Certified by Sonic Drive-In • Mar 01, 2026
About
Certified by Sonic Drive-In • Mar 01, 2026
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Charlotte, NC. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 265 Mt Holly-huntersville Rd for the ultimate SONIC experience!
Location
Certified by Sonic Drive-In • Mar 01, 2026
Hours
Certified by Sonic Drive-In • Mar 01, 2026
Reviews
3.0
1,869 reviews
5 stars
517
4 stars
328
3 stars
275
2 stars
203
1 star
546
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times, often exceeding 30 minutes, with some experiences lasting over an hour.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poor food quality.
Customer Service
Feedback indicated a lack of professionalism and attentiveness from staff, with many customers experiencing rude or dismissive interactions.
Cleanliness and Maintenance
Several reviews mentioned unsanitary conditions and a general decline in the restaurant's upkeep.
Management Issues
Customers expressed concerns about understaffing and poor management, suggesting a need for better training and operational improvements.
- LALinsay Ammons6 days ago3.0This Sonic is hit or miss depending in who is working. I've had good experiences with fast service & hot food prepared correctly, but I've also had rude, slow service with incorrect orders. I dont think they have car-hops anymore as every time I have pulled into a stall, if I was not picking up a door dash order they required me to go through the drive-thru.
- DWDestiny WoodsFeb 25, 20262.0although I've had some very good customer service from this location, I don't know what it is about the food, but every time I eat here I get sick would not recommend to anybody.
- PBPriscilla BrainardFeb 14, 20262.0So slow.... always something up with them too - they couldn't serve in the drive thru line because they didn't have enough staffing - why is that our problem? Staff appropriately. Pregnant and craved it - but wouldn't go there on a normal day.
- DEDanielle EvansFeb 11, 20261.0I did not receive my full order at all after asking if it was all there, looked in the bag and was missing a sandwich..... I hate when people blantly lie about checking to see if I had all my order.... They have went downhill period.... Who is in charge here come on now do better please .... When I got the chicken sandwich it was partially raw will be calling the health department.
- ELErica La’ShaFeb 10, 20261.0This has to be the worse Sonic around. I have never had bad service like this from a Sonic. Food is horrible and the employees are even worse. They don’t pay attention to what you are ordering a they want to give you anything it’s a mess. The wait in the drive thru is over 45 minutes it’s crazy. They don’t even have the decency to come to the box and say anything to you at all. To top it off tonight at my recent visit they closed the whole place and didn’t tell the line in the drive thru anything. All the employees packed up and left with a line. It’s so unacceptable. This location needs to just close down at this point.
Brand Certified Facts from Sonic Drive-In
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Certified March 01, 2026Yext Knowledge Graph
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