Smashburger

4.4
1938 reviews
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Business Details

4400 Randolph Rd., Charlotte, NC
28211, United States
(704) 626-1110
https://smashburger.com/locations/us/nc/charlotte/4400-randolph-rd
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About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
4400 Randolph Rd., Charlotte, NC
28211, United States

Hours

Reviews

4.4
1,912 reviews
5 stars
1,342
4 stars
272
3 stars
126
2 stars
76
1 star
96

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers consistently praised the cleanliness of the restaurant and bathrooms.

Food Quality

The food, especially the burgers and fries, received high marks for being delicious and well-prepared.

Customer Service

Staff were frequently described as friendly, attentive, and professional, contributing to a positive dining experience.

Atmosphere

The restaurant was noted for its welcoming and pleasant atmosphere, making it a great place for families.

First Impressions

Many first-time visitors expressed a strong desire to return, highlighting their positive initial experiences.
  • SS
    SefgerXD
    2 days ago
    5.0
    me and my partner ALWAYS make sure we always come to this exact location! i would have snapped a picture of the food. but it’s always so good i never think to do that until AFTER im done eating! food is always hot and fresh. and the service is always great! THANK YOU!! #FriesAndADrink?
  • FK
    For3v3r kiyah
    6 days ago
    5.0
    This is my second time a smashburger on Randolph road in Charlotte, NC great customer service and good food
  • D9
    dnoallyn16 98
    Nov 15, 2025
    5.0
    Great food. Delicious. They could be a little more attentive to what you order, but they make up for it in how they take of you after.
  • JC
    Jordan Ciara
    Nov 15, 2025
    5.0
    Al and khloe were amazing! The ambiance was great and the food was so tasteful! Had a great experience and Al and khloe were the highlight of our visit!
  • AA
    Anjelica Alarcon
    Nov 4, 2025
    5.0
    First time here and 100% recommend this place. Al greeted me so enthusiastically and helped me choose the right burger based on my preferences. He also kept checking if everything’s good while I’m dining. Got the bacon cheese burger with grilled mushrooms&onions and chili cheese fries. A+ on it being well seasoned. Ended up getting a milkshake and Klohe very patiently helped me choose and described the flavors exactly. Got the cinnamon bread pudding and it did taste like Cinnamon Toast Crunch. Appreciate the whole team making my experience here very pleasant! Highly recommend!
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Frequently Asked Questions About Smashburger

What type of food does Smashburger offer?

Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the operating hours for Smashburger?

Smashburger is open daily from 11:00 AM to 9:00 PM.