Does Smashburger provide delivery and takeout options?

Yes, Smashburger offers both delivery and takeout services.

Can I order Smashburger's menu ahead of time?

Yes, Smashburger offers order and pay ahead options for your convenience.

Is Smashburger suitable for families and children?

Yes, Smashburger welcomes families and has a children's menu along with high chairs available.

Does Smashburger have wheelchair accessible facilities?

Yes, the restaurant has wheelchair accessible entrance, parking, seating, and restrooms.

Is Smashburger LGBTQ friendly?

Yes, Smashburger welcomes LGBTQ customers.

What nearby places can I visit before or after dining at Smashburger?

Nearby you can visit Harris Teeter for retail shopping, Crumbl Cookies for desserts, and Redbox for video and game rentals.

Where can I find ATM or banking services near Smashburger?

You can find several ATM and banking services nearby including Bank of America, First Citizens Bank, and First National Bank ATM.

Are there any health or counseling services near Smashburger?

Yes, Novant Health GoHealth Urgent Care and The Holding Space psychotherapist services are located nearby.

Brand Certified

Smashburger

4.4

(1938 reviews)

Get Directions Order Delivery Menu Call Website

Business Details

4400 Randolph Rd., Charlotte, NC

28211, United States

(704) 626-1110

https://smashburger.com/locations/us/nc/charlotte/4400-randolph-rd

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant

Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

Dine-inAvailable
DeliveryAvailable
TakeoutAvailable
Accepts reservationsNot available
Requires reservationsNot available
Credit cardAvailable
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Curbside pickupNot available
Drive-throughNot available
BreakfastAvailable
LunchAvailable
DinnerAvailable
VegetarianAvailable
RestroomAvailable
Welcomes familiesAvailable
Kid friendlyAvailable
Wheelchair accessible entranceAvailable
Wheelchair accessible restroomAvailable
Wheelchair accessible seatingAvailable

Location

Smashburger

4400 Randolph Rd., Charlotte, NC

28211, United States

Get Directions

Hours

Monday11:00 AM - 9:00 PM

Tuesday11:00 AM - 9:00 PM

Wednesday11:00 AM - 9:00 PM

Thursday11:00 AM - 9:00 PM

Friday11:00 AM - 9:00 PM

Saturday11:00 AM - 9:00 PM

Sunday11:00 AM - 9:00 PM

Reviews

4.4

1,938 reviews

5 stars

1,379

4 stars

267

3 stars

121

2 stars

1 star

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly and attentive service, highlighting specific staff members like Al and Chloe for their exceptional hospitality.

Food Quality

The food received high marks for being delicious, fresh, and well-prepared, with many customers expressing satisfaction with the burgers and shakes.

Cleanliness

The restaurant was noted for its cleanliness and well-maintained environment, contributing to a positive dining experience.

Mixed Experiences

While most reviews were positive, there were a few complaints regarding order accuracy and food preparation, indicating some inconsistency in service.

SY
Sydney Yeary
2 days ago
5.0
Great Smash fries!! And dont even get me started on their to die for burgerss!! Amazing spot to stop by and eat
JE
James Edge
3 days ago
5.0
Unfortunately they were out of bacon but they did a very good job and it was delicious
JJ
jack johnson
Feb 23, 2026
5.0
Good evening guys i had a great experience this lovely evening the food was amazing the customer service was even better its very rare you go somewhere and you get the while shabang its clean inside and out friendly workers and great food you never can get all three in one but guess what smashburger proved me wrong today i definitely will becoming back with my family thanks again
JR
Jordan Rebsamen
Feb 13, 2026
5.0
I was having a very bad day and then I went into smash burger and AL helped me out. He completely turned my mood and made me feel so special. Amazing food and amazing service from AL. Man I’m blessed to have met him.
CM
Chris McKinney
Feb 8, 2026
5.0
That was a just right burger. Colorado as a triple. Took a little while to be noticed standing in front of the counter to order, but once engaged the service was quite good. The atmosphere was what you'd expect, not bad, not outstanding, clean, manager was actively changing lightbulbs when I came in.

Frequently Asked Questions About Smashburger

What type of food does Smashburger offer?

Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the operating hours for Smashburger?

Smashburger is open daily from 11:00 AM to 9:00 PM.

Brand Certified Facts from Smashburger

Smashburger partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources

Certified March 01, 2026Yext Knowledge Graph

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