Customer Service
Numerous reviews highlighted poor customer service, including rude staff, unresponsive phone lines, and unresolved complaints.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and lack of communication regarding order status.
Cleanliness and Sanitation
Several reviews mentioned unsanitary conditions in the store, including dirty environments and improper food handling practices.
Delivery Issues
Customers frequently experienced delays, cancellations, and miscommunication regarding delivery times and orders.
Mixed Food Quality
While some customers praised the food quality, many others reported receiving burnt or incorrect items, leading to dissatisfaction.