Business Details
About
Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 850 Chancellor Park Dr. in Charlotte, NC. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
2.4
867 reviews
5 stars
194
4 stars
87
3 stars
76
2 stars
49
1 star
461
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including long wait times, unhelpful staff, and difficulty reaching the store by phone.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being delivered.
Food Quality
Several reviews mentioned unsatisfactory food quality, including undercooked pizzas, cold items, and unsanitary conditions.
Staff Attitude
Feedback indicated a lack of professionalism among staff, with reports of rudeness and indifference towards customers.
Cleanliness
Customers expressed concerns about the cleanliness of the location, describing it as dirty and poorly maintained.
- TMTina Mandy2 days ago1.0I will not be returning to this location. There was a Mexican or Hispanic lady she was very rude and nasty to me. She wasn’t helping me. My food was awful I got a stuffed crust and it was paper thin little to no topping or cheese or sauce. The one on prosperity park is way better.
- BBBrittany5 days ago5.0I've visited this establishment a few times, today I had to let the manager know that her presence and staff has turned this place around. Presentation matters, customer service matters. She greets each customer upon entering and is very polite. Her workers are also polite! If you're reading this, I'm happy to have told you today that you're doing am awesome job! Energy is great!
- SCShatiah CalhounDec 31, 20255.0Wanna give a shout out to Joe and his staff at this location. Came in on New Year’s Eve during their busiest time and received excellent service. I had to have my pizza remade due to a mistake I made and they fixed it with no hesitation!
- MSmahria simmonsDec 1, 20255.0Justin is always so helpful and positive every visit. Lance an Zuri always so nice. To see young people provide such exceptional customer service is very good to see!
- SKShadow KatNov 9, 20251.0I ordered an extra large pizza with a 2 liter Pepsi, gut instead they gave me a medium and a grape soda. they did mot pick up the phone when I called, and got transferred to three people that did not help me and just sent me to a survey when they claimed I would be talking to corporate. when I went to the restaurant, the manager (or whoever claimed to be that) refused to talk to me nor did he want to negotiate with me. they kept saying that they were out out the extra large pans and claimed that they no longer do extra large anymore, however customer service claimed they still serve that. they did not replace my soda, claiming they only had grape in stock. management is supposed to make sure you have enough product. I told them since it was a regular size and not an extra large to just add another on top to make up for that. they refused and kept insisting that I'm getting a refund and refused to negotiate on my order. they did not give me the right amount of change either but I was so pissed at them laughing and being disrespectful. I literally just got scammed. >:(
Frequently Asked Questions About Pizza Hut
What are the opening hours for Pizza Hut at 850 Chancellor Park Dr. in Charlotte, NC?
Pizza Hut is open Monday to Thursday and Sunday from 10:00 AM to 12:00 AM, and on Friday and Saturday from 10:00 AM to 1:00 AM.
Does this Pizza Hut location offer delivery and takeout services?
Yes, Pizza Hut at this location offers delivery, in-store pickup, curbside pickup, and no-contact delivery services.
How can I place a delivery or takeout order from this Pizza Hut?
You can order online at https://www.pizzahut.com or by using the Pizza Hut mobile app available on the Apple App Store.
What types of food does this Pizza Hut serve?
They serve pizza classics like Meat Lovers® and Original Stuffed Crust®, along with signature wings, pastas, and desserts.
Is this Pizza Hut location wheelchair accessible?
Yes, this location has a wheelchair accessible entrance, parking, and restroom, but it does not have wheelchair accessible seating.
What payment methods are accepted at this Pizza Hut?
They accept debit cards and mobile NFC payments; cash and checks are not required.
Can I visit Pizza Hut at 850 Chancellor Park Dr. for dine-in service?
No, this Pizza Hut location does not serve dine-in customers; it offers takeout, curbside, and delivery services only.
What nearby places can I visit before or after dining at this Pizza Hut?
You can visit nearby spots like Tealicious Banh Mi & Boba for coffee and bubble tea, DefyGravity Charlotte for active recreation, or Appalachian Cookie Co if you want some baked treats.
Are there other restaurants close to this Pizza Hut where I might enjoy a different cuisine?
Yes, nearby restaurants include Pupusa 503 for Latin American food, NC Tavern for seafood and bar fare, and Ishi Japanese Restaurant for sushi and Japanese dishes.
How can nearby stores and services enhance my visit to Pizza Hut at Chancellor Park Dr.?
After your meal, you can shop at Men’s Wearhouse for clothing, or visit the nearby CVS Pharmacy for health and personal care needs. Liberty Tax Service is also nearby if you need tax-related assistance.